Title: Smartflars - Collector Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=690&destination=Brussels%2C+Brussels-Capital+Region%2C+Belgium&selected=107248347&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Smartflars - Collector ## Photo gallery for Smartflars - Collector ![Classic Apartment, 2 Bedrooms, Private Bathroom | Terrace/patio - Smartflars - Collector (Brussels)](https://images.trvl-media.com/lodging/108000000/107250000/107248400/107248347/e55eb070.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Family Apartment, 5 Bedrooms | Living area - Smartflars - Collector (Brussels)](https://images.trvl-media.com/lodging/108000000/107250000/107248400/107248347/516de923.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Classic Apartment, 2 Bedrooms, Private Bathroom | Living area - Smartflars - Collector (Brussels)](https://images.trvl-media.com/lodging/108000000/107250000/107248400/107248347/a281e643.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Apartment, 5 Bedrooms - Smartflars - Collector (Brussels)](https://images.trvl-media.com/lodging/108000000/107250000/107248400/107248347/680ad36a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Living area - Smartflars - Collector (Brussels)](https://images.trvl-media.com/lodging/108000000/107250000/107248400/107248347/45a9a33d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies A short walk from La Grand Place, Smartflars - Collector has plenty to offer. ## Reviews 6.6 ## Popular amenities ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=107248347&PinnedHotelID=107248347&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=107248347&PinnedHotelID=107248347&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=107248347&PinnedHotelID=107248347&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=107248347&PinnedHotelID=107248347&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=107248347&PinnedHotelID=107248347&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=107248347&PinnedHotelID=107248347&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=107248347&PinnedHotelID=107248347&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=107248347&PinnedHotelID=107248347&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds 1 bed Showing 9 of 9 rooms ### View all photos for Standard Apartment, 2 Bedrooms, Kitchen ![Standard Apartment, 2 Bedrooms, Kitchen](https://images.trvl-media.com/lodging/108000000/107250000/107248400/107248347/894b012b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 2 Bedrooms, Kitchen - 2 bedrooms - Sleeps 4 - 2 Double Beds ### View all photos for Classic Apartment, 2 Bedrooms, Private Bathroom ![Classic Apartment, 2 Bedrooms, Private Bathroom](https://images.trvl-media.com/lodging/108000000/107250000/107248400/107248347/3a075925.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Apartment, 2 Bedrooms, Private Bathroom - 2 bedrooms - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed ### View all photos for Classic Apartment, 3 Bedrooms, Kitchen ![Living area](https://images.trvl-media.com/lodging/108000000/107250000/107248400/107248347/ce5f8007.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Apartment, 3 Bedrooms, Kitchen - 3 bedrooms - Sleeps 8 - 2 Double Beds, 2 Single Beds and 1 Double Sofa Bed ### View all photos for Family Apartment, 5 Bedrooms ![Family Apartment, 5 Bedrooms](https://images.trvl-media.com/lodging/108000000/107250000/107248400/107248347/22c84216.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, 5 Bedrooms - 5 bedrooms - Sleeps 10 - 3 Double Beds and 4 Single Beds ### View all photos for Family Apartment, 5 Bedrooms, Terrace ![Family Apartment, 5 Bedrooms, Terrace](https://images.trvl-media.com/lodging/108000000/107250000/107248400/107248347/1618a779.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, 5 Bedrooms, Terrace - 2 bedrooms - Sleeps 10 - 5 Double Beds ### View all photos for Basic Room, 1 Double Bed, Private Bathroom ![Basic Room, 1 Double Bed, Private Bathroom](https://images.trvl-media.com/lodging/108000000/107250000/107248400/107248347/7586948e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room, 1 Double Bed, Private Bathroom - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Standard Apartment, 1 Double Bed with Sofa bed, Kitchen ![Standard Apartment, 1 Double Bed with Sofa bed, Kitchen](https://images.trvl-media.com/lodging/108000000/107250000/107248400/107248347/5d70fa5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 Double Bed with Sofa bed, Kitchen - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Economy Studio ![Economy Studio](https://images.trvl-media.com/lodging/108000000/107250000/107248400/107248347/e8b50afe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Studio - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Basic Studio ![Basic Studio](https://images.trvl-media.com/lodging/108000000/107250000/107248400/107248347/0726af44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Studio - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Daily buffet breakfast (EUR 26 per person)](https://images.trvl-media.com/lodging/1000000/10000/700/630/d7623382.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Barsey by Warwick Ixelles - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 655 reviews £100 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Brussels-Hotels-Hotel-Barsey-By-Warwick.h630.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=178241&destination=Brussels (and vicinity)&destType=MARKET&latLong=50.8465,4.35331&searchId=3560813c-3b05-4045-9150-c6108bd3a482&top_cur=GBP) Ad ![Property entrance](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/64000000/63090000/63081700/63081626/w4000h2664x0y0-5f00eb84_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Residence Inn by Marriott Brussels Airport Diegem - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBrussels-Hotels-Smartflars-Collector.h107248347.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBrussels-Hotels-Smartflars-Collector.h107248347.Hotel-Information) ## About the area Quartier du Centre - Centrumwijk, a neighbourhood in Brussels, is home to Smartflars - Collector. La Grand Place and Atomium are notable landmarks, and travellers looking to shop may want to visit Avenue Louise. Looking to enjoy an event or a game while in town? See what's going on at Forest National, or consider a night out at Flagey. [Visit our Brussels travel guide](https://www.expedia.co.uk/Brussels.dx178241) [View more Apartments in Brussels](https://www.expedia.co.uk/Brussels-Apartments.d178241-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.84526%2C4.35097&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TTtWUnZBM7d6EY_ts7BOWX1huwI=) Rue du Lombard 47, Brussels, 1000 ### What's nearby - ![Manneken Pis Statue](https://images.trvl-media.com/place/6070943/44bedc8d-3efa-40b7-b9cf-21261942c25c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Manneken Pis Statue 1 min walk \- 0.0 miles - ![La Grand Place](https://images.trvl-media.com/place/508252/2a43aa2a-e706-4dd6-978a-6361557e929e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) La Grand Place 3 min walk \- 0.2 miles - ![Brussels_BrusselsCityHall_6070951_03](https://images.trvl-media.com/place/6070951/fc3e1bec-c09a-4e96-8071-a8acaf23bddd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Brussels City Hall 3 min walk \- 0.2 miles - ![Galeries Royales Saint-Hubert](https://images.trvl-media.com/place/6070973/d0af6ad4-f150-469d-a217-bb77ef5c2667.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Galeries Royales Saint-Hubert 5 min walk \- 0.3 miles - ![Brussels_PlaceduGrandSablon_6070993_02](https://images.trvl-media.com/place/6070993/ce696d79-5425-4f50-afbc-b13e1bbe08d5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Place du Grand Sablon 9 min walk \- 0.5 miles ### Getting around - Bourse-Beurs Station 5 min walk - Brussels Central Station 6 min walk - Brussels Airport (BRU) 32 min drive ### Restaurants - Maison Dandoy - Tearoom & Waffle 2 min walk - Café Capitale 2 min walk - Poechenellekelder 2 min walk - Bar Magritte 2 min walk - Little Delirium Café 3 min walk ## About this property ### Smartflars - Collector Each apartment offers heating and towels provided. Smartflars - Collector offers 11 accommodations. ## Similar properties ![Exclusive Apartment, City View, Executive Level | View from room](https://images.trvl-media.com/lodging/26000000/25770000/25770000/25769963/fc35fc2a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Exclusive Flats In Brussels Grand-Place Quartier du Centre - Centrumwijk - Kitchen - Free Wi-Fi - Outdoor space - Microwave 5.6 5 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-18&endDate=2026-04-19&selected=25769963&PinnedHotelID=25769963&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-18&endDate=2026-04-19&selected=107248347&PinnedHotelID=107248347&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=107248347,25769963) ## Property amenities ### Bathroom - Towels provided ### Comfort - Heating ### Services and conveniences - Virtual front desk ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 11 units ## Policies ### Check-in Check-in time starts at 4:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions There is no front desk at this property Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking A virtual front desk provides assistance to guests Information provided by the property may be translated using automated translation tools ### Access methods Access code, private entrance ### Children and extra beds Children are welcome ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 5.60 per room, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Smartflars Collector Brussels Smartflars - Collector Brussels Smartflars - Collector Apartment Smartflars - Collector Apartment Brussels ## Frequently asked questions ### What time is check-in at Smartflars - Collector? ### What time is check-out at Smartflars - Collector? ### Where is Smartflars - Collector located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Smartflars - Collector Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.6 Cleanliness ### 6.6 Amenities ### 6.0 Property conditions & facilities 10 - Excellent 16 8 - Good 26 6 - Okay 13 4 - Poor 12 2 - Terrible 13 ## Reviews Verified ### 10/10 Excellent #### Thel 29 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Excellent stay and location ##### Thel Stayed 2 nights in Apr 2025 Verified ### 10/10 Excellent #### Sergio 17 Dec 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Excelente location and a very confortable place. ##### Sergio Stayed 3 nights in Nov 2024 Verified ### 8/10 Good #### Chuanzi 18 May 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location and spacious flat. Good value for money. ##### Chuanzi Stayed 3 nights in May 2025 Verified ### 10/10 Excellent #### Natalia 3 Nov 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great appartment. Excellent location. ##### Natalia Stayed 5 nights in Oct 2024 Verified ### 8/10 Good #### Stephen 3 Sept 2025 Liked: Cleanliness, room comfort, communication #### Alright. Nice apartment but could do with freshening up a bit, tatty paintwork in places but it was clean and walkable. Fire alarm went off one morning at 5am and all evacuated 😂 ##### Stephen Stayed 3 nights in Aug 2025 Verified ### 8/10 Good #### Valerian 8 Oct 2024 Liked: Cleanliness Location and size of the room ##### Valerian Stayed 7 nights in Oct 2024 Verified ### 8/10 Good #### Joanne 10 Apr 2025 Liked: Room comfort, communication Positive: We enjoyed our stay and was comfortable and spacious place. Negative: No lift and our room is on the 2nd floor which already they warned us about at the beginning. The large curtains are hanging broken and we didn’t attempt close it a ##### Joanne Stayed 2 nights in Apr 2025 Verified ### 4/10 Poor #### Matthew 20 Mar 2025 Disliked: Cleanliness, room comfort, communication #### Very poor The bed in the flat was 2 single beds which were uncomfortable and the curtains didn’t shut. The kitchen didn’t have a frying pan. Contacted the owners and they didn’t do anything. Great location though, but noisy neighbours ##### Matthew Stayed 3 nights in Mar 2025 Verified ### 2/10 Terrible #### Bethany 27 Jul 2025 Disliked: Cleanliness, property conditions & facilities Nothing like the photos, very loud constantly hearing people in other rooms and extremely loud main door could be heard from the room, bathroom shower was faulty and seemed unclean, room was extremely basic, didn’t have any cups for water or tea/ coffee making facilities, one pillow each that were tiny and poor quality, duvet was lumpy and looked old and poor, bed very uncomfortable, rug on floor covered in stains, smashed windows fixed over with mdf. Room didn’t even have a bin in it. In the bathroom was an all in one shampoo which was already opened and half used. Very disappointed, only positive was the apartment was in an excellent location, with everything we needed around us and in excellent location for visiting a range of different attractions so we had a great experience in Brussels and room was bearable for the 3 nights we stayed. Check in was good although we had confusion over all had a good check in experience ##### Bethany Stayed 3 nights in Jul 2025 Verified ### 6/10 Okay #### Eloisa 16 Sept 2024 Liked: Cleanliness, amenities, communication The communication with the staff at d main office is wonderful and the directions given to us were clear. It is near the Center so no problem with transport. The room itself is quite big, the bed is ok but will do with extra pillows i think, also the sink in the toilet was blocked and the door of the toilet is broken like half of one of the glass door panels is missing so you are visible from outside. The main entrance which is supposed to be coded wont lock, anyone can come in. Could probably do with electric fan too and mirror, mirror in d toilet was too high, we can only see our forehead lol. Its been addressed to main office so hopefully would be good next time. ![](https://a.travel-assets.com/ugc/hotel-reviews/7F8CDED081619A11A8FED85801FCE930A9661F331726514870809.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Eloisa Stayed 2 nights in Sep 2024 Verified ### 10/10 Excellent #### Shaaz 27 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Excellent ##### Shaaz Stayed 2 nights in Aug 2025 Verified ### 6/10 Okay #### Marysol 5 Aug 2025 Liked: Cleanliness, property conditions & facilities The apartment was perfectly located with everything at a walkable distance. The apartment was very basic. Be prepared to hear the front door open and close very loudly all night long. ##### Marysol Stayed 2 nights in Jul 2025 Verified ### 10/10 Excellent #### Joe 11 Nov 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Huge space for such a good price. Centre of the city. Very enjoyable stay. Would definitely revisit ##### Joe Stayed 2 nights in Oct 2024 Verified ### 6/10 Okay #### Russell 10 Jun 2025 Liked: Communication Disliked: Cleanliness, amenities, property conditions & facilities Brilliant location and communication but the accommodation toilet was very dirty, no tv controls, lightbulbs missing, also next door apartment loud parties until 5am ##### Russell Stayed 3 nights in Jun 2025 Verified ### 8/10 Good #### Jason 11 Jun 2025 Disliked: Cleanliness Pleasant, spacious and airy flat; centrally located, a mere 5 minute walk to the Grand Place; large bedrooms and sufficient toilets for the number of guests; very little clutter, but most amenities available; simple check in and digital keys for access; felt safe and secure in unfamiliar surroundings. Downside is the flat was on the 2nd floor - 70 steps up - and no functioning lift; beds were not appealing (dirty mattresses and ben linen; really need to change these to make more hospitable); flat needs a little tlc and airing to become more welcoming. Overall, served a purpose and cannot argue for the price paid foir 5 adults over 3 nights ![](https://a.travel-assets.com/ugc/hotel-reviews/3b37f1aa-43f7-4c7f-87dd-8a91bc61ff1f-1749682763069.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d41b761a-b672-4b05-ae22-46d90f9aaafe-1749682762974.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3f0ae05e-422b-438e-9fff-d89d699e2bb9-1749682763023.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2e3a2ef6-d122-4a74-a0a3-082f8a5a16f8-1749682762055.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jason Stayed 3 nights in Jun 2025 Verified ### 8/10 Good #### Kenan 7 Nov 2024 Liked: Cleanliness, room comfort, communication Everything was good, but water was flowing limited. Because of that it is thought taking shower. ##### Kenan Stayed 4 nights in Nov 2024 Verified ### 2/10 Terrible #### Francisco 28 Jun 2025 Disliked: Cleanliness, property conditions & facilities, communication Location is great but Elevator did not work and stairs were narrow and steep NO AC !!! It was around 90 we were melting, Shower on the second bathroom didn’t work, sofa was filthy and stained. Linens were dirty! We messaged Orbitz and the property to be relocated but no answer from both Worst hotel I’ve ever been ##### Francisco Stayed 3 nights in Jun 2025 Verified ### 8/10 Good #### María 6 Jan 2025 Liked: Cleanliness Door of the building didnt lock ##### María Stayed 2 nights in Jan 2025 Verified ### 10/10 Excellent #### Gina Lorenzana 13 Nov 2024 Liked: Room comfort Disliked: Communication The toilet is dirty ,shower bathtub no shower curtain ##### Gina Lorenzana Stayed 2 nights in Nov 2024 Verified ### 4/10 Poor #### francesco 24 Mar 2025 Liked: Communication Disliked: Cleanliness, room comfort a place difficult to access, the elevator requires a card that was not available (most of the customers used staircases). wifi signal very weak. when i asked for a blanket they told me they do not provide it. ##### francesco Stayed 4 nights in Mar 2025 Verified ### 8/10 Good #### Emile 25 Dec 2024 Disliked: Communication Instructions were not correct , we finally reach our apartement after 30 minutes of discussions with help desk. ##### Emile Stayed 2 nights in Dec 2024 Verified ### 4/10 Poor #### Stephen 30 Jun 2025 Disliked: Room comfort, communication #### Smar Communicated with group day before arrival. Checked in on line but could not complete due to my bank issues in paying the deposit. This was waived by the group which was very helpful. I had to chase them on the day to get the entry code. Entry door was very heavy to open - fine once used to it but initially it appeared as if code did not work. Apartment on level 4 - 100 steps - lift did not work for entire stay. If my wife was with me we would have moved to a different hotel. Room was very hot - 30C day. First night was very hot and significant street noise required windows to remain closed. Not a good night. Good location but not a pleasant stay. ##### Stephen Stayed 2 nights in Jun 2025 Verified ### 2/10 Terrible #### Julia 18 Jun 2025 Disliked: Cleanliness, amenities, property conditions & facilities When we arrived we were gobsmacked with the room. This is what the room should have looked like, but it wasn't. shell with a bed, table, 3 random chairs and a wardrobe. . There was no TV, no kettle, no cups, no glasses, no cutlery, no plates, no pots and and pans and no kitchen. The bed was absolutely filthy as in the mattress, pillows, duvet. The toilet had a glass panel broken and it was carboarded up, the same with the adjacent room. The windows were filthy, the mesh on the radiator was broken, it was utterly disgusting. The banister was very unsafe. The windows were filthy, the mesh on the radiator was broken, it was utterly disgusting. The banister was very unsafe. The image is not what you get. ![Disgusting](https://a.travel-assets.com/ugc/hotel-reviews/9e707f5f-a551-4ace-9e4a-3630837fa4e1-1750257161545.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f2087752-1959-4dbd-8051-9ad4ea7100e5-1750257178062.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Disgusting](https://a.travel-assets.com/ugc/hotel-reviews/a0a40333-1874-4fc8-9b3e-c3eefa0588be-1750257213023.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Disgusting](https://a.travel-assets.com/ugc/hotel-reviews/000b1f31-14db-49e3-9530-1c5521ff0e1b-1750257347331.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Julia Stayed 4 nights in Jun 2025 Verified ### 2/10 Terrible #### Mark 24 Oct 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication Absolutely Filthy Mould everywhere in shower, broken & loose tiles in bathroom, blinds broken in Lounge so light shone through the windows all night Nothing was as per instructions via check in email, spent an hr looking for one place to be told NO go to your apartment! NO WIFI complained to Smartflats and all I get was sorry, at check in expect a High Deposit to be paid then allow 7-10 days for a refund… avoid at all costs and expect NO HELP from Expedia ##### Mark Stayed 2 nights in Oct 2024 Verified ### 4/10 Poor #### Trevor 28 Sept 2024 Liked: Cleanliness, room comfort, communication Disliked: Amenities Excellent flat - large living areas but no hot water. When reporting it I got sent a you tube video about how to fix a boiler! They ordered a technician who never turned up so I had to demand a change of room. Eventually I go moved but to a location 30 minutes away. No assistance offered to relocate (ie taxi) and no compensation offered either. New place was nice but was tarnished by bad experience in first flat. ##### Trevor Stayed 5 nights in Sep 2024 ### Expedia's Latest Trends ### Hotels > - [B&B HOME Brussels East Woluwe](https://www.expedia.co.uk/Brussels-Hotels-Ramada-By-Wyndham-Brussels-Woluwe.h3837200.Hotel-Information) > - [nhow Brussels Bloom](https://www.expedia.co.uk/Brussels-Hotels-Nhow-Brussels-Bloom.h525133.Hotel-Information) > - [Stanhope Hotel Brussels by Thon Hotels](https://www.expedia.co.uk/Brussels-Hotels-Stanhope-Hotel-Brussels-By-Thon-Hotels.h24643.Hotel-Information) > - [Thon Hotel Brussels City Centre](https://www.expedia.co.uk/Brussels-Hotels-Thon-Hotel-Brussels-City-Centre.h564033.Hotel-Information) > - [Citybox Brussels Centre Louise](https://www.expedia.co.uk/Brussels-Hotels-Citybox-Brussels.h103210621.Hotel-Information) > - [The Usual Brussels](https://www.expedia.co.uk/Brussels-Hotels-The-Usual-Brussels.h17341.Hotel-Information) > - [Aparthotel Adagio Access Brussels Delta](https://www.expedia.co.uk/Brussels-Hotels-Adagio-Access-Brussels-Delta.h51926683.Hotel-Information) > - [The Liman Hotel](https://www.expedia.co.uk/Brussels-Hotels-The-Liman-Hotel.h111127819.Hotel-Information) > - [Relais & Chateaux Hotel Heritage](https://www.expedia.co.uk/Bruges-Hotels-Relais-Chateaux-Hotel-Heritage.h66083.Hotel-Information) > - [Urban Yard](https://www.expedia.co.uk/Brussels-Hotels-Floris-Ustel-Midi.h27731.Hotel-Information) > - [Thon Hotel Bristol Stephanie](https://www.expedia.co.uk/Brussels-Hotels-Thon-Hotel-Bristol-Stephanie.h4516.Hotel-Information) > - [Radisson Hotel Antwerp Berchem](https://www.expedia.co.uk/Antwerp-Hotels-Park-Inn-By-Radisson-Berchem.h36795538.Hotel-Information) > - [Le Louise Hotel Brussels - MGallery](https://www.expedia.co.uk/Brussels-Hotels-Le-Louise-Hotel-Brussels-MGallery.h2069.Hotel-Information) > - [Hotel Fleur de Ville](https://www.expedia.co.uk/Brussels-Hotels-Fleur-De-Ville.h101825082.Hotel-Information) > - [Steigenberger Icon Wiltcher's](https://www.expedia.co.uk/Brussels-Hotels-Steigenberger-Icon-Wiltchers.h3057.Hotel-Information) > - [B&B HOTEL Brussels Centre Louise](https://www.expedia.co.uk/Brussels-Hotels-Qbic-Brussels-Hotel.h9392.Hotel-Information) > - [NH Collection Brussels Grand Sablon](https://www.expedia.co.uk/Brussels-Hotels-NH-Collection-Brussels-Grand-Sablon.h3422.Hotel-Information) > - [Dukes’ Palace – by Dukes’ Hotel Collection](https://www.expedia.co.uk/Bruges-Hotels-Dukes-Palace-By-Dukes-Hotel-Collection.h1853344.Hotel-Information) > - [Martin's Relais](https://www.expedia.co.uk/Bruges-Hotels-Martins-Relais.h8913.Hotel-Information) > - [Résidence Midi 33 - Bruxelles Midi](https://www.expedia.co.uk/Brussels-Hotels-Residence-Midi-33-Bruxelles-Midi.h89704676.Hotel-Information) > - [B&B HOTEL Brussels Centre Gare du Midi](https://www.expedia.co.uk/Brussels-Hotels-BB-Hotel-Brussels-Centre-Gare-Du-Midi.h34945810.Hotel-Information) > - [Meininger](https://www.expedia.co.uk/Brussels-Hotels-MEININGER-Hotels-Bruxelles-City-Center.h5472506.Hotel-Information) > - [Citadines Sainte-Catherine Brussels](https://www.expedia.co.uk/Brussels-Hotels-Citadines-Sainte-Catherine-Brussels.h889867.Hotel-Information) > - [pentahotel Brussels City Centre](https://www.expedia.co.uk/Brussels-Hotels-Pentahotel-Brussels-City-Centre.h15596.Hotel-Information) > - [ Corinthia Grand Hotel Astoria Brussels](https://www.expedia.co.uk/Brussels-Hotels-Corinthia-Grand-Hotel-Astoria.h106423578.Hotel-Information) > - [Made in Catherine](https://www.expedia.co.uk/Brussels-Hotels-Made-In-Catherine.h103523196.Hotel-Information) > - [Jam Hotel Brussels](https://www.expedia.co.uk/Brussels-Hotels-Jam-Hotel-Brussels.h69678138.Hotel-Information) > - [Hotel Augustyn](https://www.expedia.co.uk/Bruges-Hotels-Hotel-Augustyn.h53258.Hotel-Information) > - [Grand Hotel Normandy by CW Hotel Collection](https://www.expedia.co.uk/Bruges-Hotels-Grand-Hotel-Normandy.h1211151.Hotel-Information) ---