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Reviews of ibis Brussels City Centre

3 out of 5
ibis Brussels City Centre
Rue Joseph Plateau, 2, Brussels

Reviews

8.0

Very good

Rating 10 - Excellent. 282 out of 1004 reviews" "
Rating 8 - Good. 479 out of 1004 reviews" "
Rating 6 - Okay. 168 out of 1004 reviews" "
Rating 4 - Poor. 50 out of 1004 reviews" "
Rating 2 - Terrible. 25 out of 1004 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

John N.

Stayed 3 nights in Feb 2024

10/10 Excellent

Alina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property
Stayed 2 nights in Feb 2024

8/10 Good

Stephen

Stayed 3 nights in Feb 2024

8/10 Good

Jean

Travelled with family
Liked: Cleanliness, amenities
Very nice
Stayed 2 nights in Jan 2024

6/10 Okay

MARTIN RENATO GONZALES

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is right in the heart of Brussels where you can walk to many shops, eateries and attractions or take easy public transport. As young women we felt very safe here at night. The room was lovely and clean with good beds. I'd highly recommend a stay here.
Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Daniel

Stayed 1 night in Dec 2023

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have preferred Tea making facilities in the room as it was not available late in the hotel.
Stayed 2 nights in Nov 2023

6/10 Okay

Steven

Liked: Cleanliness, staff & service, room comfort
Good location. Needs some TLC
This hotel is in an excellent location. Very close to the city centre, but not right in it so you're far enough away from the hustle and bustle for it to be quiet. A 5-10 minute walk from the underground. Friendly staff, the food in the hotel is of a good standard. The property just needs a little TLC. Fresh painting in the room & lifts. The rooms would also have benefited from coffee making facilities.
Stayed 2 nights in Nov 2023

8/10 Good

Lynne

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good Location
A 2 day trip to the city of Brussels, a hotel close to the centre where you can explore the city and taste many different flavours of beer.
Stayed 2 nights in Oct 2023

6/10 Okay

WENDY

Travelled with family
Disliked: Property conditions & facilities
Expensive for what it was.
Stayed 2 nights in Oct 2023

10/10 Excellent

Florian

Stayed 1 night in Oct 2023

6/10 Okay

Robert

Business traveller
Disliked: Amenities
Lift was not working. WiFi always had issues. Small room and bathroom is a joke.
Stayed 7 nights in Oct 2023

10/10 Excellent

Debora, Regina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Close to the many squares & restaurants in Brussels. Walking distance to many sights. Hotel was clean, quiet & the staff were friendly & helpful.

2/10 Terrible

Mona

Travelled with partner
Disliked: Amenities, property conditions & facilities
Old and super small rooms, the bathrooms are tiny almost unusable.
Stayed 2 nights in Oct 2023

10/10 Excellent

norman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice
A great hotel in an excellent position. A roof terrace bar litterally outside to get your bearings. Staff so nice
Stayed 1 night in Oct 2023

10/10 Excellent

Yuliyan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Malcolm

Stayed 2 nights in Sep 2023

6/10 Okay

Henry

No water and coffee supply, no hot water
Stayed 3 nights in Sep 2023

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location was great, excellent walking access to Grand Place and city centre. Hotel was nice and clean. Staff were helpful but the front desk was unmanned a couple of times during the night when it claimed 24hr service. The shower was very compact and water temperature kept fluctuating between scolding and ice cold. Unfortunately there were serious roadworks all around the hotel that started at 5am Monday morning, so didn't sleep well but not through fault of the hotel.
Stayed 3 nights in Sep 2023

8/10 Good

Nigel, YORK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located hotel with easy access to the city attractions as well as transport options. Noise levels are acceptable, we had the window open on the 2nd floor, to be able to sleep pretty well I.e no ear plugs required. Nice team as well
Stayed 3 nights in Sep 2023

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Breakfast had plenty of choice.
Stayed 2 nights in Aug 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Mathilde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Réceptionniste exceptionnelle au check-in ; super équipe petit-déjeuner et le meilleur buffet que j'aie eu dans un ibis. La localisation est parfaite à Ste Catherine et en même temps dans une petite rue calme. Chambre confortable et fonctionnelle, personnel très professionnel et enthousiaste. Un sans faute !
Stayed 1 night in Aug 2023

8/10 Good

Niall

Stayed 1 night in Aug 2023

8/10 Good

Natalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was ok, the size of the room was ok for 2 people. Bathroom are a bit small but for a 3 days holiday is more than enough.
Stayed 3 nights in Aug 2023

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly convenient to Grand Place area and cathedral
Stayed 1 night in Jul 2023

10/10 Excellent

Danut

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful , room was clean and quiet , hotel it is in a very beautiful area, close to the Grand Place
Stayed 1 night in Jul 2023

6/10 Okay

Scott

Liked: Staff & service
Great staff. Not the best room I have ever stayed in and not the best part of town, but you get what you pay for.
Stayed 1 night in Jul 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has the best location in Brussels. Very close to all the attractions. The room was clean. The only issue was the check in that it was a little slow but the agents were very nice though. Highly recommended.
Stayed 3 nights in Jul 2023

10/10 Excellent

George

Stayed 2 nights in Jul 2023

6/10 Okay

Verified traveller

Travelled with family
Stayed 2 nights in Jul 2023

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

6/10 Okay

Aimee

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For a relatively decent price, this hotel served it’s purpose. It was in an incredibly convenient place, the beds were impossibly comfortable, and the staff were helpful and polite, always willing to speak in the language we were most comfortable with. This hotel worked well for my partner and I, as somewhere to rest and get ready for the next day. If you’re planning to spend more time than merely this in your lodgings, I would recommend looking elsewhere. There was little to do in the hotel outside of staying in your room, there was no available stairwell and only 1 functioning lift for the entirety of our week-long stay, and the amenities were sub par (No kettle meaning we had to eat at restaurants 2 times a day, old&broken air-con that spluttered and banged every 5 minutes, VERY limited storage space etc). In addition to this, the soundproofing was non-existent and we were placed in a ‘Zen’ room without prior knowledge, that was entirely counterintuitive to it‘s main purpose. If you’re looking a nice bare minimum, cheap lodging so that you can explore the country, it works well. For anything other than that, it might be worth the extra €50 a night!
Stayed 7 nights in Jun 2023

8/10 Good

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

kris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location. Staff were generally very helpful. Only one lift was working at the time so very slow. Cramped bathroom.
Stayed 6 nights in Jun 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Rooms are needed to be soundproofed. I could hear upstairs guests noise during night
Stayed 2 nights in May 2023

8/10 Good

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, close to the historical center
Stayed 7 nights in Apr 2023

8/10 Good

Ghadir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

4/10 Poor

Nicolas, Nicosia

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Excellent location, however the price was way to high for everything else
Stayed 2 nights in Apr 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Room is not clean, plenty of long hair in the room.
Stayed 1 night in Apr 2023

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was no tea or coffee with kettle in our room. That would have been nice to have, other than that, the room was clean and comfortable.
Stayed 3 nights in Mar 2023

8/10 Good

KATHERINE, SILVERDALE

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Mar 2023

6/10 Okay

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

2/10 Terrible

Arman

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Our room was on the 7th floor which was not lift accessible. We had to go to the 6th floor and climb the stares from there with our luggage. Also didn’t get the proper instruction from the reception about the stares and our room location. So did climb the stares twice with luggage.
Stayed 2 nights in Feb 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Temporary car park for checking in is missing.
Stayed 1 night in Nov 2022