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Overview of Holiday Inn Brussels Airport

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Guest reviews

3.9 / 5Good
276 reviews
Guests rated this property 4.1/5 for cleanliness.

Amenities

  • Free WiFi
  • Pet Friendly
  • Free airport shuttle
  • Air Conditioning

Map

What's nearby

Popular LocationNATO Headquarters7 min drive
AirportBrussels (BRU-Brussels - National)14 min drive
Popular LocationBerlaymont Building17 min drive
Popular LocationBelgian Comic Strip Center27 min drive

Choose dates to view prices

  • Standard Room

    4.5/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Superior Room

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details

About this area

Diegem

Near a train station, Holiday Inn Brussels Airport is in an area with good airport proximity. Royal Museums of Fine Arts of Belgium and Belgian Comic Strip Center are cultural highlights, and some of the area's notable landmarks include Atomium and La Grand Place. Travelling with kids? Make time for Mini-Europe, or head to an event or a match at King Baudouin Stadium. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails.

Visit our Diegem travel guide
Popular Location

What's nearby

  • NATO Headquarters - 7 min drive
  • Berlaymont Building - 17 min drive
  • Brussels Park - 22 min drive
  • Belgian Comic Strip Center - 27 min drive
  • European Union Parliament Building - 27 min drive

Getting around

  • Machelen Diegem Station - 8 min walk
  • Bourget Tram Stop - 14 min walk
  • Brussels (BRU-Brussels - National) - 14 min drive

Restaurants

  • Kreative Kuisine — 1 min walk

About this property

Holiday Inn Brussels Airport

4-star, family-friendly hotel near NATO Headquarters
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a coffee shop/café, a snack bar/deli and an outdoor tennis court are on-site. All 310 rooms feature thoughtful touches such as minibars (stocked with some free items) and pillow menus, plus free WiFi, free wired Internet and flat-screen TVs with satellite channels. 24-hour room service, electric kettles and free bottled water are among the other amenities available to guests.
Holiday Inn Brussels Airport offers 310 forms of air-conditioned accommodation with minibars (stocked with some free items) and a safe. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor tennis court and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: EUR 18.50 per night
Free return airport shuttle from 6 PM to 11:30 PM
Airport shuttle at scheduled times
Free local area shuttle

Food and drink

Full breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 25 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Arcade/game room
Billiards/pool table
Fitness centre
Outdoor tennis court

Family friendly

Arcade/game room
Dry-cleaning service
Free local area shuttle
Free cots/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter

Languages spoken

Dutch
English
French

Business services

24-hour business centre
Meeting rooms
Conference centre (16754 square feet of space)

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Free cots/infant beds
Linens
Pillow menu
Rollaway/extra beds (surcharge)

Bathroom

Hairdryer
Shower/bathtub combination
Towels

Entertainment

Flat-screen TV
Premium channels
Satellite channels

Food and drink

Electric kettle
Free bottled water
Free minibar (some items)

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-friendly workspace
Phone
Safe

Policies

Check-in

Check-in between 2:00 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Airport shuttle service is available at scheduled times from 6 PM to 11:30 PM
Fees may apply; contact the property in advance to get details
Airport shuttle service is available from 4 AM to 10:25 AM and from 6 PM to 11:30 PM.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25, per pet, per night, plus a deposit of EUR 25 per night
1 per room

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for EUR 25.0 per night.
Free cots (infant beds)

Payment types at the property

American Express
Diners Club
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.49 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: EUR 25 per person (approximately)
  • Self-parking fee: EUR 18.50 per night
  • Pet deposit: EUR 25 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 4:00 PM and 8:00 PM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 25.0 per night
  • Service fee: EUR 5.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Individually wrapped food options are available for breakfast, lunch and dinner.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Brussels Airport Hotel
Holiday Inn Brussels Airport
Brussels Airport Machelen
Holiday Inn Brussels Airport Hotel
Holiday Inn Brussels Airport Machelen
Holiday Inn Brussels Airport Hotel Machelen

Frequently asked questions

Guest reviews

5 - Excellent
80
4 - Good
125
3 - Okay
39
2 - Mediocre
22
1 - Poor
10
4.1
Cleanliness
3.9
Service and Staff
3.7
Amenities
3.8
Property condition

2/5

  • Disliked: Amenities, property conditions & facilities

No breakfast as promised by Expedia and PAID FOR with no refund...never again use Expedia

Stayed 2 nights in Apr 2020

2/5

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is good and clean and has good facilities. However don't let them put you in a room behind the lift shaft. There is awful noise form the lifts I assume poor build quality of walls and sound proofing makes this an issue.

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Holiday Inn.

Great stay at Holiday Inn. Short walk to train station to get into Brussels to look around. Very friendly staff!!

Stayed 2 nights in Jan 2020

1/5

  • Disliked: Staff & service

Very disappointed as an IHG member

Had difficulty going to the hotel coming from Schumann station. Then had on line check in as requested by staff. During same had to enter my bank details thru their machine which i refused initially but the staff said that it is the policy just in case i use their amenitirs like the restaurant, bar and if i smoke. The 50 euro deposit will be given back upon check out. Stayed there overnight Jan 12 -13 2020, during check out 3 computers not working so i need to leave my email to YANNIS who promised me that the 50€ deposit will be in my bank account by wednesday. Need to contact the hotel last night coz it did not come to my bank account. Check my account again today and noticed twice they took 5€as tax from my account. So in total they took 60€ already.

Stayed 1 night in Jan 2020

2/5

  • Disliked: Staff & service, property conditions & facilities, room comfort

disappointed

We waited over 30 minutes for curtesy bus which was promised but still no pick up and had to get Taxi. Hotel very dated and staff service was very slow and not good

Stayed 1 night in Jan 2020