Sophisticated hotel in a great location
This is a great boutique hotel, with only about 20 rooms, everything feels extremely personal whether it be the chocolates each night, the personal letters with weather updates in the morning or the free water and sweets upon departure. The room was beautifully furnished (as was the hotel in general), quiet and the bed was very comfortable. The room also had a coffee machine, ipad, ipad dock, trouser press and ironing board, all of which were much appreciated. On our third night, we received a personal letter from one of the owner Isabelle inviting us for champagne and canapes to start the evening with the other hotel guests, which was a wonderful (and very rare) treat. In summary, I would definitely stay at the Heritage when we return to Bruges, as the personal service, great location and reasonable prices set it apart.