Ratings based on 300 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Leicester, UK

Great stay, close to attractions

Posted 10-Feb-2017
Pros: cleanliness, decor
Location: Most attractions (market square) is just around the corner which then leads on to all others.
Great hotel, just around the corner from all the main attractions, yet on a quiet street. Restaurant was great and friendly staff.
5out of 5
Recommended
for Everyone
by A verified traveller from Australia

Exceptional Hospitality, Hotel & location

Posted 30-Jan-2017
Location: Market Square, Shops, Restaurants, Bars, Night Clubs, Bus Stop
From the minute you walk through the doors, you are greeted by exceptional staff that know what real hospitality is all about. You will be shown to your room and how to enjoy all of its amenities. You are given privacy and service which I have not experienced in many years of travelling.I will not give away the little touches as this is part of the charm and excitement of staying in this hotel. I 100% recommend this hotel for your next stay and will be returning next time I am back in this beautiful Medieval city. I am a single traveller and would recommend you treat yourself alone, or treat yourself and your special someone as every part of this hotel is super romantic.
5out of 5
Recommended
for Everyone
by A verified traveller

Lovely hidden gem in Bruges

Posted 01-Dec-2016
Very charming family run hotel. Steps to the main square. Wonderful experience and fabulous hoteliers.
5out of 5
Recommended
for Couples
by A verified traveller from NJ

A Most Wonderful Stay!

Posted 23-Nov-2016
You MUST stay here if you are in Brugge!! Short walking distance to everything!! Beautiful, extremely well-appointed rooms. Welcome gift of fruit and candy. Goodbye bag with bottled water and candy. Turndown service with chocolates every night. Plush robes AND slippers. Towel warmer. iPad and Nespresso in the room. Wonderful, friendly service. Couldn't ask for anything more! ....
5out of 5
by A verified traveller

This traveller left a rating score only Posted 13-Nov-2016 on Hotels
5out of 5
by A verified traveller

Requinte e boa localização.

Posted 03-Nov-2016 on Hotels
A localização é o ponto alto do hotel. Com requinte e decoração em estilo inglês, atende aos hóspedes mais criterioso. Equipe bem preparada e cordial. Recomendo!
5out of 5
by A verified traveller

真的如小城堡一般的裝潢,又有家的感覺

Posted 11-Oct-2016 on Hotels
非常精緻的裝修,服務員相當的專業態度友善,很體貼。有巧克力、水果和糖果送。
5out of 5
Recommended
for Everyone
by A verified traveller from Ottawa, Ontario, Canada

First class hotel close to Markt

Posted 21-Sep-2016
This was my first time in Bruges. The hotel was lovely, first class, beautiful and the staff were super helpful and accommodating. I would definitely return! Highly recommend!
5out of 5
by A verified traveller

Meget bra hotell

Posted 19-Sep-2016 on Hotels
Meget bra hotell med utmerket service. Topp beliggenhet i sentrum av byen, med kort vei til severdigheter og restauranter.
5out of 5
by Julien from Arlon

Notre voyage à Bruges

Posted 29-Aug-2016 on Hotels
Pour célébrer mes 1 an de relation avec ma compagne, j'ai décidé de réserver une nuit dans l'hôtel relais&château. Je l'ai pris car il était proche de tout et que je voulais faire plaisir à ma compagne. L'hôtel était parfait et le service irréprochable. Le personnel est très professionnel et serviable.