Ratings based on 330 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Santo Domingo

Nice hotel in the heart of the city

Posted 17-Nov-2017
Used the Spa and everything was well appointed. Superb service and attention to details
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Lovely hotel very clost to the main square.

Posted 03-Nov-2017
Pros: Everythin
Cons: The gym
The hotel staff were very welcoming and helpful and the hotel was within a couple of minutes walk from the main square and many restaurants.
5 out of 5
by A verified traveller

Great Place to Stay

Posted 15-Oct-2017 on Hotels
Bruges is a wonderful place to visit and Hotel Heritage a wonderful place to stay while you’re there. First class accommodations and flawless service.
4 out of 5
by Robert

This traveller left a rating score only Posted 09-Oct-2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from Hampshire UK

Posted 29-Sep-2017
super hotel, very friendly and helpful staff, and excellent location
5 out of 5
by Matthew

Perfection

Posted 20-Sep-2017 on Hotels
Perfect!
5 out of 5
by David

A gem found in Brugge!

Posted 08-Sep-2017 on Hotels
We've been traveling for nearly five months throughout Western Europe and we rated this the must visit for the money. Their attention to detail was top shelf.
5 out of 5
Recommended
for Couples
by A verified traveller from UK

Elegant hotel in Bruges

Posted 04-Sep-2017
Pros: Would recommend an aperitif or digestif in the bar for tasty savoury or sweet nibbles that come with your drinks!
In quiet location yet close to the main square. This hotel may not have any pretty canal outlook but this means it is away from the crowds. Standard rooms are on the small side but tastefully decorated, with comfortable beds . Staff are friendly and helpful. Handy valet parking which is a must in Bruges although quite pricey. Enjoyed our stay here.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Aug-2017 on Orbitz
Pros: Comfort -location
Cons: no
Location: Close to squares, restaurants, chocolate shops, and Belgium beer !
First class, great location and excellent help. Very special.
4 out of 5
by Harry

Posted 03-Aug-2017 on Hotels
The rooms at the Heritage are too small for a gust to be really comfortable. Additionally, the hotel's Michellin starred restaurant was closed without forewarning during our stay. Harry Bartel