Ratings based on 1,924 Verified Reviews

4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from St. Louis, Mo.

Nice hotel in center of town

Posted 08-Apr-2017
Pros: Location
Cons: Breakfast variety
Location: Town center
Very friendly front desk personnel. We stayed 3 nights. First night our room was right on noisy street and we couldn't sleep but they moved us for the last 2 nights to a quiet room. The breakfast was okay but nothing special. Very clean and comfortable bed. Great location behind the belfry in town center.
4out of 5
Recommended
for Everyone
by A verified traveller from London

Convenient modern hotel very central to city

Posted 30-Mar-2017
Pros: See comment above. Location.
Cons: See comment above
Location: Very near the Grande Place & the Belfry, whose charming carillon does not ring all night. The streets are kept very clean & dont have lots of traffic.
Reception very helpful & charming. Building far more modern than expected. The breakfast was excellent. Room & bathroom ok BUT bang next to it is some large box of machinery, extractor fan, whatever, outside the window which operated on a 10 minute cycle during parts of the night keeping us awake or waking us up just as we had fallen to sleep ; not acceptable & though I would stay again I would insist on a room elsewhere in the hotel. In March the hotel was not full but one small lift to our floor would be a challenge in high season. Also the duvet was of a poor quality so that its contents were badly distributed in lumps. I speak good French & asked for the duvet to be very well shaken but nothing changed. Uncomfortable. A great improvement would be the addition of tea & coffee making facilities in the room, which would not add too much cost on the hotel, but be a great comfort for the many elderly visitors.
4out of 5
Recommended
for Everyone
by A verified traveller from Dorset UK

Very central hotel

Posted 26-Mar-2017
Pros: See above
Cons: Kettles in rooms
Location: Bruges is a beautiful medieval city and Martins Hotel is right in the middle of it
Nice clean modern hotel in an old building would stay again but would bring a kettle next time. No hot drinks available after breakfast. Breakfast was excellent. Rooms were night
Comment from Hotel Management
29-Mar-2017 by LD, Hotel Management
Dear, Thank you for your nice comment. Indeed, we do not have kettles in the room available but we are seriously thinking about another solution to provide coffee/tea during the day. Kind regards,
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Mar-2017
Great value and a fantastic location. Stayed in the new section which is lovely, bar staff very helpful. Would efinateky stay there again
4out of 5
Recommended
for Everyone
by A verified traveller from Durham, UK

Excellent location for central Bruges

Posted 09-Mar-2017
Pros: Pleasant, welcoming and good location
Cons: Noise reduction in restaurant
We were warmly welcomed and able to check in early. On check out we were able to leave luggage in a safe place. Staff were always friendly and helpful. The breakfast was excellent although the restaurant is noisy. Some means of softening sound would be helpful. The room was of average size, clean and pleasant.
5out of 5
Recommended
for Everyone
by A verified traveller

amazing location, clean hotel, nice breakfast..

Posted 09-Mar-2017
Pros: amazing location, clean hotel, nice breakfast..
Cons: our shower leaked quite badly every time it was used, we mentioned to the hotel to fix for next user. Also one side of bed the springs had gone
Location: unbeatable loaction very very central
first time to bruges. great city , hotel was great location ...
4out of 5
Recommended
for Everyone
by A verified traveller

In Brugge

Posted 04-Mar-2017
The air conditioning was awful, therefore one of the members of our party felt unwell. Otherwise, our stay was wounderful.
4out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 01-Mar-2017
Pros: Location
Cons: Tea/ coffee making facilities in the room
Location: Very close to shops restaurant's
Great location clean room friendly staff comfortable room
5out of 5
Recommended
for Everyone
by A verified traveller from vancouver

Location was excellent

Posted 28-Feb-2017
Location next to Belfort. Breakfast only 12€. Washroom was spotless. Had a view from window. Had my room upgraded and let me check in early ! Great place in perfect location
4out of 5
Recommended
for Everyone
by A verified traveller

Small room

Posted 27-Feb-2017
Expensive place to stay with very small rooms. Wifi was great and location couldn't be better. Would go back for the right price