Dear Guest,Thank you for sharing your experience with us.We are delighted to hear that you found our service to be excellent, as our staff strives to ensure a memorable experience for our guests.We regret to hear your concerns regarding the ventilation in the toilets and room amenities. Please rest assured that we maintain high standards of cleanliness and comfort for all our facilities. Though we do not have individual room air conditioning, we endeavor to make our guests' stay comfortable with fans and our recently renovated rooms.Your comments are important to us and we appreciate your compliments regarding our service.We hope to welcome you back. Best wishes,Nils P., Hotel Manager

Dear Anu.Thank you very much for sharing your positive review.We're absolutely thrilled to hear that you found our rooms impeccably clean and our hotel's condition to your satisfaction. Our team strives to provide top-notch service, and it's heartening to know we hit the mark for you. We also take great pride in our room amenities and are delighted that they added to the comfort of your visit.We look forward to welcoming you back. Kind regards,Nils P., Hotel Manager

Dear Peter,Thank you for this positive feedback.We're delighted to hear that you found our location peaceful and our staff to be excellent. It's heartening to know that the condition and cleanliness of our property met your expectations, reflecting our commitment to providing a top-notch experience for our guests.We hope to see you again in the future.Kind regards,Nils P., Hotel Manager

Dear Darren,Thank you for taking the time to review your stay with us.We're thrilled to hear that our staff made a great impression with their knowledge of the area and that you found your room to be both beautiful and comfortable. It's fantastic to know that our partnership with a local taxi firm, providing transportation at a reduced fare, contributed positively to your stay.We hope to be able to welcome you back in the future. Kindest regards,Nils P., Hotel Manager

Dear Emma,Thank you for sharing this positive review.It's delightful to hear that your family enjoyed the diverse dining options, with the pizzas and lasagne being a hit with your boys and the risotto standing out for you. We're glad our games in the lobby added fun to your stay, and we take pride in creating a festive atmosphere, especially during the Christmas season. While we note your satisfaction with room cleanliness and comfort, we're continuously striving to enhance every aspect of our guest experience.We look forward to welcoming you back in the future.Kind regards,Nils P., Hotel Manager

Dear Guest,Thank you for providing us with your feedback.We're thrilled to hear that our staff made a positive impact on your stay and that you found our taxi service convenient during the inclement weather. We are indeed proud of our team's dedication to assisting our guests in every possible way. Regarding the bathroom, we appreciate your feedback. While we strive to ensure that all facilities are up to standard, we have noted your comment and will certainly look into it. Rest assured, we are committed to continuous improvement and guest satisfaction. It's great to know that, overall, you enjoyed your time at our hotel and rated the cleanliness and comfort of your room highly.We hope to welcome you back. Best wishes,Nils P., Hotel Manager

Beste Natalie,Hartelijk dank voor uw feedback.We lezen met plezier dat u een fijn verblijf had bij ons en tevreden was met de service.Met vriendelijke groet,Nils P., Hotel Manager

Dear Nicola, Thank you very much for this kind review.We're thrilled to hear that our staff made a lasting impression and contributed to making your family break special. It's fantastic to know that the friendliness of our bar staff stood out during your visit. Our team takes great pride in offering a welcoming atmosphere and ensuring guests feel at home.It's also wonderful that you were fully satisfied with the cleanliness of your room, the condition of our hotel, and the comfort provided. We continuously strive to maintain our high standards and provide a delightful stay for all our guests.We hope to see you again soon, Kind regards,Nils P., Hotel Manager

Dear Lyn,Thank you for sharing the review of your stay with us.Our dedicated team always aims to give the best experience to all our guests and it is rewarding for us that you appreciated the high standards we set ourselves.We look forward to welcoming you back on a future visit.Kind regards,Nils P., Hotel Manager

Dear Zoe,Thank you for taking the time to let us know your opinion of your recent stay.We're delighted to hear that you found our staff to be really helpful, reflecting our commitment to excellent guest service. Regarding the room cleanliness, we strive for excellence and our rooms are cleaned daily, with each room also inspected by our housekeeping supervisor to ensure our high standards are maintained. We appreciate your positive remarks on the overall condition of our hotel and the room amenities, and we're pleased that these aspects contributed to your stay.It would be a pleasure to welcome you again. Best regards,Nils P., Hotel Manager

Dear Helena,Thank you for such a positive review.We're delighted to hear that you found our staff polite and helpful, reflecting our commitment to excellent guest service. It's great to know that our 24-hour reception was convenient for you, ensuring assistance at any time of day or night. We also appreciate your positive remarks on our breakfast hours, designed to offer flexibility for our guests' morning routines.We're glad that you enjoyed the variety of amenities in our rooms. Our team works diligently to ensure that each guest has a comfortable and satisfying stay.It pleases us to hear that our bar hours contributed to a pleasant experience, providing a space for relaxation and socializing into the evening.We look forward to welcoming you back.Kind regards,Nils P., Hotel Manager

Dear Jenny,Thank you for such a positive review.We're delighted to hear that you found our staff to be very friendly; our team strives to provide exceptional service to all our guests. It's also gratifying to know that the cleanliness of our rooms met your expectations, as we maintain rigorous standards for hygiene and comfort. Furthermore, we're pleased that our amenities contributed positively to your stay, offering a range of facilities to enhance your experience with us.It would be our pleasure to have you return on another occasion. Very best wishes,Nils P., Hotel Manager

Dear Johanna,Thank you for taking the time to leave your review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We all look forward to welcoming you back in the future.Kind regards,Nils P., Hotel Manager

Estimado Alejandro,Nos complace saber que disfrutó de la limpieza de nuestras habitaciones, el estado del hotel, nuestras comodidades y el servicio brindado por nuestro personal. Apreciamos sus amables palabras y nos alegra que haya tenido una estancia agradable con nosotros.Lamentamos si hubo algún inconveniente durante su estancia. Siempre estamos trabajando para mejorar nuestros servicios y agradecemos sus comentarios, ya que nos ayudan a crecer y mejorar.Aprovechamos la ocasión para hacerle llegar un afectuoso saludo, al tiempo que confiamos en volver a darle muy pronto la bienvenida. Un cordial saludo,Nils P., Hotel Manager

Dear Guest,We would like to thank you for this positive review of your experience in our hotel.Thanks for the good review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.We look forward to welcoming you back. Best wishes,Nils P., Hotel Manager

Dear Anas,Thank you for this positive review.We are pleased that our hotel met your expectations and that your stay with us was a comfortable one. This will encourage the team to continue upholding our high standards.We look forward to seeing you again. Best wishes,Nils P., Hotel Manager

Dear Teresa, Thank you for your review of your recent stay.We are glad to hear that you found our hotel to be a good value for the price and appreciated the cleanliness of your room.We apologize for any inconvenience you experienced with the bathroom maintenance and the faucets. Our team is always available to address any issues, and we have a technician on-site to assist with any problems that may arise. We also appreciate your feedback regarding our staff and restaurant, and we will take your comments into consideration to improve our services. Please note that we offer a variety of dining options, including an à la carte menu and snacks at our Bar del Mundo, as well as room service for your convenience.We hope to see you again on a future occasion. Best regards,Nils P., Hotel Manager

Dear Joanne, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that you and your family enjoyed the various facilities we offer, such as the pool, outdoor play area, and games in the lobby. Our goal is to provide a fun and relaxing environment for all our guests, and it's great to know that we succeeded in your case.We appreciate your feedback on the room's decor and will take it into consideration for future improvements. We're glad that you found the room clean and tidy during your stay. It's also wonderful to hear that you enjoyed our delicious breakfast buffet, especially the fresh pancake machine that your children loved. Our staff strives to provide excellent service, and we're happy to know that they were helpful during your stay.Thank you for acknowledging our good value for money, and we're glad that you were informed about the city tax and parking charges. We hope you'll consider using our bike rental service during your next visit for an even more enjoyable experience.We hope to see you again on a future occasion. Best regards,Nils P., Hotel Manager

Dear Daniel,Thank you for such a great review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back in the future.Best wishes,Nils P., Hotel Manager

Dear Charlotte,Thank you for this positive review.We are thrilled to hear that you found our hotel's cleanliness, condition, and service to be exceptional. Our dedicated team works hard to maintain a high standard of cleanliness and service for our guests.We appreciate your kind words and look forward to welcoming you back for another memorable stay.We look forward to seeing you again. Best wishes,Nils P., Hotel Manager

Dear Laura,Thank you for taking the time to share your feedback.We are glad to hear that our family room met your needs for your one-night stay and that you found our hotel to be a convenient base for visiting Bruges. We appreciate your kind words about our restaurant and outdoor pool.We understand that the distance to Bruges city center might require a taxi ride, but we believe our strategic location and the peaceful green surroundings make up for it. We hope that the taxi fare did not cause too much inconvenience during your stay.We hope to see you again on a future occasion. Best regards,Nils P., Hotel Manager

Dear Guest, Thank you for this great review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back. Best wishes,Nils P., Hotel Manager

Dear Guest, Many thanks for your review.We are delighted to hear that you enjoyed our hotel's location amidst the beautiful forest and its close proximity to the city center. It's great to know that you found our parking facilities convenient and appreciated our family-friendly atmosphere.We are sorry if the room condition did not fully meet your expectations. Please rest assured that we continuously maintain and update our facilities to ensure a comfortable stay for our guests. We hope that our wide range of amenities and excellent service made up for any shortcomings.We look forward to welcoming you back. Best wishes,Nils P., Hotel Manager

Dear Guest, thank you for sharing your experience at our hotel.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward.It's also great to know that our location was ideal for you.We look forward to welcoming you back. Best wishes,Nils P., Hotel Manager

Dear Guest,Thank you for taking the time to share your feedback.We would have liked to have met all your requirements.We would welcome your suggestions on how we could have improved your experience.We hope that you will choose to revisit us.Best regards,Nils P., Hotel Manager

Dear Jenny,Thank you for this kind review about your recent visit.We are glad that you had a pleasant stay with us, and we appreciate your kind words about our team members. This positive feedback inspires us to continue upholding our high standards of service.It is great to hear that you were able to make the most of our tasty breakfast, and hope it kick-started your day.We look forward to the pleasure of seeing you again in the future. Kind regards,Nils P., Hotel Manager

Dear Karen,Thank you for this positive review.We are delighted that you appreciated our central location and your kind comments about our team who work hard to ensure that we deliver the best service are very rewarding.Wishing you all the best and looking forward to your next visit,Nils P., Hotel Manager

Dear Musa,Thank you for taking the time to share your review.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We look forward to welcoming you back. Best wishes,Nils P., Hotel Manager

Dear Dan,Thank you for taking the time to share your feedback.We are very sorry to hear that you felt our service fell below the standards expected of us. Please accept our sincere apologies, we can assure you that your comments will be shared with our team for review.We hope that you will return in the future for a more enjoyable stay. Kindest regards,Nils P., Hotel Manager

Dear Sandra,Thank you for sharing the review of your stay with us.We are pleased that we were able to meet your expectations.We hope you will return for another memorable stay.Best wishes,

Dear Kate,Thank you for sharing your opinion after your recent stay.We take pride in catering to our guests’ needs the best way we can and appreciate your kind words.It would be our pleasure to have you return on another occasion. Very best wishes,Nils P., Hotel Manager

Dear Sarah,Thank you for such a positive review.We are delighted to hear that you had a comfortable stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We look forward to seeing you again. Best wishes,Nils P., Hotel Manager

Dear Jane.Thank you very much for sharing your positive review.We are delighted that we were able to meet your expectations. Our team works hard to ensure that every guest has the best experience possible, your positive feedback inspires us to continue with our efforts.We hope to see you again soon. Best wishes,Nils P., Hotel Manager

Dear Gabriela, Thank you for taking the time to share your review with us.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We are delighted to know you feel you have found a home away from home in Bruges .We look forward to welcoming you back on a future occasion.Best regards,Nils P., Hotel Manager

Dear Guest,Thank you for taking the time to provide us with your review.We are very sorry you were not happy with your experience. We would love to know more about what we could do to improve our facilities, so please don't hesitate to share any suggestions you may have. In the meantime, please be assured that we will address our service standards with the team.We hope you will return for an improved experience in the future. Kind regards,Nils P., Hotel Manager

Dear James,Thank you for taking the time to share your feedback.We truly value all feedback and are sorry that you were not entirely satisfied with your recent experience. Clearly, we were not performing to our usual standards during your stay; rest assured, this critical feedback will be addressed with the relevant manager.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,Nils P., Hotel Manager

Dear Colin,Please accept our sincere thanks for this kind feedback.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.The entire team look forward to welcoming you back on a future visit.Kind regards,Nils P., Hotel Manager

Dear Chris, Thank you for taking the time to review your stay.We are delighted to read that your time with us was enjoyable and that you found our rates competitive.It would be a pleasure to welcome you back. Best wishes,Nils P., Hotel Manager

Dear Darren,Thanks for sending us this rating of your stay.We are sorry your stay was not as enjoyable as we would have liked.We would like to know how we could improve your experience with us.We hope to welcome you back for a return visit. Best regards,Nils P., Hotel Manager

Dear Eliza,We are grateful for this kind rating of your recent stay.We are happy to have met your requirements.However, we would love to know what would have made your stay a perfect one.We hope to welcome you back for a return visit. Best regards,Nils P., Hotel Manager

Dear Paul,Thanks for this great rating.We are very pleased you had a perfect stay.We look forward to welcoming you again. Best regards,Nils P., Hotel Manager

Dear Katerina,Thank you for taking the time to share your feedback.We are sorry we were not able to meet all your requirements.We would love to know more about what we could do to improve it. Could you send us a private message with more details?We hope we can provide you with an improved stay in the future.Kind regards,Nils P., Hotel Manager

Dear Donna,Thank you for your review.We are very sorry to learn that your experience did not quite meet your expectations and regret you didn't make us aware of your concerns while on-site so that we might have found an acceptable solution.We hope to see you again on a future occasion. Best regards,Nils P., Hotel Manager

Dear GuestWe are grateful for this maximum rating of your recent stay.We are glad we met your requirements.Again, thank you very much.We look forward to welcoming you back. Best regards,Nils P., Hotel Manager

Dear Richard,We appreciate this positive rating.We're glad your experience has been to your satisfaction.A private message with further details would be gratefully received.We hope to have the pleasure of seeing you again in the future. Kind regards,Nils P., Hotel Manager

Dear Guest,Thank you for taking the time to provide this feedback.Rest assured that we will be reviewing your comments with our entire team.We hope that you will choose to revisit us.Best regards,Nils P., Hotel Manager

Dear GuestThanks for taking the time to send us a great rating.We're happy to hear we hit the mark for you.We look forward to seeing you again in the future. Best wishes,Nils P., Hotel Manager

Dear Janet, Thank you for taking the time to let us know your opinion of your recent stay. Your positive feedback encourages us to continue to maintain the high standards of service which we set ourselves. We are delighted to know that you had a pleasant experience during your time with us and that you appreciated our breakfast. Likewise, we are thrilled that you enjoyed your dining experience and our pool facilities. Furthermore, we greatly appreciate your mention of our team's professional service. Such positive feedback encourages us to constantly uphold our high performance. We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment and will be considering it. We're always happy to know your thoughts about things and will make sure your comments are put forward for consideration. We look forward to welcoming you back on a future occasion. Best regards, Nils P., Hotel Manager

Dear Alison, Thanks for your high rating of our hotel. We are delighted you had a great stay. Again, thank you very much. We hope to have the pleasure of seeing you again in the future. Kind regards, Nils P., Hotel Manager

Dear Kevin, We would like to thank you for your rating so highly your recent stay. We are glad we met your requirements. Again, thank you very much. We hope to have the pleasure of seeing you again in the future. Kind regards, Nils P., Hotel Manager