Posted 16-Oct-2015 on Hotels
Loved the location and the old, historic rooms. However, nothing was as posted on their website. There were no robes in the room, no continental breakfast, no hotel staff, no service to the room (ie, fresh towels, room cleaned, etc.). No one showed the room to us....couldn't find the light switches and when we did over half of the lights were burned out and we could not even see to get into our suitcases. No one there to assist. An electrician came the next day but said sorry, that's not what he was there for. Although reservations were made months in advance the person in the restaurant said no one told him we would be checking in. After much confusion and some phone calls we were checked in. I would stay again because it was beautiful and a wonderful location but many people would be upset at the lack of service.