Front of property

Reviews of Hotel Ter Brughe by CW Hotel Collection

4 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 509 out of 1005 reviews" "
Rating 8 - Good. 374 out of 1005 reviews" "
Rating 6 - Okay. 86 out of 1005 reviews" "
Rating 4 - Poor. 20 out of 1005 reviews" "
Rating 2 - Terrible. 16 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Glen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good sized rooms. Location was a little outside the main central district, but walkable to all the main places. Staff was excellent and helpful in providing maps and suggestions for sight seeing.
Stayed 1 night in Mar 2024

10/10 Excellent

Philip

Travelled with partner
Stunning property and well located - within a 10 minute walk from Markt. Staff were very friendly. Good range of food for breakfast
Stayed 3 nights in Mar 2024

10/10 Excellent

vladimir, vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staff Excellent breakfast and beautiful heritage building We recommend it
Stayed 7 nights in Mar 2024

10/10 Excellent

Amy, San Diego

Travelled with family
Liked: Cleanliness, property conditions & facilities
Pretty and cozy
Stayed 2 nights in Dec 2023

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great staff - very convenient for the city
Stayed 2 nights in Feb 2024

10/10 Excellent

Marie-France

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our second stay at Ter Bruges. The staff are excellent. We received a warm welcome. The hotel felt very Christmassy, the breakfast was very good, the rooms clean and the bedding fresh. No complaints at all. Thank you to the hotel for an enjoyable stay.
Stayed 2 nights in Dec 2023

4/10 Poor

Tania, Richmond

Travelled with partner
Liked: Cleanliness, staff & service
The room here was nice and the staff generally pleasant. One concern for older folks like us is that there is no elevator in this hotel and we were given a room on the third floor (second story for Europeans). So we had to drag our baggage up two flights of sharply inclined stairs. Another issue, especially during the holiday season, is that there is no parking on site - the closest was in the t Zand parking about a 30 minute walk from the hotel. Finally, being an old building, the walls are paper thin and you can easily hear people in the neighboring rooms. The hotel is conveniently located to the Old Town center and the breakfast is great.
Stayed 5 nights in Dec 2023

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was charming and authentic. The common areas were a great place to gather and have a drink, after exploring all day. The breakfast was outstanding. The rooms were comfortable and inviting, and there was a daily cleaning service that you don't often find in hotels any more. I can't say enough good things about the staff! Helpful, delightful people! I'd recommend this hotel to anyone staying in Brugges!
Stayed 3 nights in Dec 2023

10/10 Excellent

Louis

Stayed 3 nights in Dec 2023

10/10 Excellent

Kelley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel
Wonderful, charming hotel located very central to all the sites. Breakfast was excellent choice of fresh baked breads & pastries, eggs, bacon, potatoes, fruit, cheese, cereal, yogurt. Highly recommend!!
Stayed 2 nights in Nov 2023

10/10 Excellent

Linda

Liked: Staff & service, property conditions & facilities
I loved the hotel & room. Very quaint, clean & authentic.The beds were so comfortable & I loved the smell as you entered your room. The toiletries supplied were Rituals, a lovely touch.
Stayed 1 night in Dec 2023

10/10 Excellent

Kara, POTTSTOWN

Stayed 3 nights in Dec 2023

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 3 nights in Dec 2023

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a a wonderful find. From the hotel lobby tastefully decorated for Christmas to the adorable canal view room we couldn’t have asked for a better stay. It was truly charming and hope to return one day.
Stayed 1 night in Dec 2023

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasent and friendly atmophere. A charming hotel in a beautiful location, close enough to the vibrant centre of Brugge
Stayed 2 nights in Dec 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely friendly hotel in Brugge. What could be better
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very comfortable and a great location ( outside the main area but walkable within minutes). Would definitely stay here again.
Stayed 3 nights in Nov 2023

8/10 Good

Tyler

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very good and the hotel is quite nice. There is very limited parking and few options available. We also received a noise complaint during the daytime for our children which was a bit off putting.
Stayed 1 night in Nov 2023

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is lovely. We really enjoyed our stay here - when we first checked in we were given a map and recommendations. We really appreciated that the staff was always willing to give suggestions, advice, directions. Hotel is nice - bed comfortable - bathroom is updated and modern.
Stayed 2 nights in Nov 2023

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Ewan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an old building, the staff were friendly. Breakfast was very tasty on a room overlooking the canal. Due to the age of the property, there are no lift so be prepared for stairs.
Stayed 3 nights in Oct 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great in every way. A little expensive, but you get great value for your money.
Stayed 2 nights in Oct 2023

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved every bit about our stay here. The hotel is adorable, clean and has everything you need. Staff is friendly and helpful. The location is perfect to hit all the highlights of Brugge on foot.
Stayed 1 night in Oct 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay💕
Super clean!! Super cute….amazing staff! The breakfast was incredible, as was everything else! I can’t recommend this place enough!! Also, great location!
Stayed 1 night in Sep 2023

10/10 Excellent

Mark, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The canal views made this hotel unique. It is a short walk to the center of town with many shops and restaurants. Brugge is a beautifully restored mid-evil town. We tried to stay an extra night we loved it so much.
Stayed 2 nights in Sep 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Lots of character. Good location.
Good location hotel. 7 jins walk to main square but in a quiet residential quarter. Staff very friendly and helpful. The hotel itself has lots of character and is itself a historic building. Excellent breakfast. Easiest way to teavel vetween the train station and the hotel is taxi (around 15 Euros) but you can do it by bus. A free shuttle bus is operated by the city between the station and the city centre. Then about 5 min walk over cobbled streets. We'd be very happy to stay here again.
Stayed 4 nights in Sep 2023

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, staff & service
We liked that it was small and had character with age. We did not like bathroom as it was impossible to have a shower.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and room, excellent breakfast, excellent location!
Stayed 1 night in Aug 2023

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Character filled, convenient to all the sites in a lovely quiet part of town. Excellent breakfast and comfortable rooms.
Stayed 3 nights in Aug 2023

10/10 Excellent

Casonti

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a beautiful older building with all the charm of an older Bruges building with a beautiful garden, English library sitting area in the lobby and excellent staff. It had old world charm with new world amenities.
Stayed 3 nights in Jul 2023

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and perfect location. Our room was more than we could have hoped for. My only regret was only 1 night in Brugge
Stayed 1 night in Jun 2023

10/10 Excellent

Reneka

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in a charming, quieter neighborhood that was walking distance to everything we wanted to see. Staff was friendly and very helpful and the breakfast buffet was great! We couldn't have asked for anything more for our stay in Bruges
Stayed 3 nights in May 2023

10/10 Excellent

Sarah

Stayed 3 nights in May 2023

8/10 Good

Anda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building. But that means some "old building" problems. The rooms are NOT sound insulated, despite efforts by "the owners"(?). Stayed two nights, was awakened both mornings by the neighbouring room's 5:30 wake-up call. =D
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, price, and walkable to all the major beer bars and restaurants.
Stayed 1 night in Apr 2023

10/10 Excellent

Anya

Stayed 3 nights in Apr 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing! The hotel was so unique and the history was so interesting. By far one of the best hotels I have ever stayed.
Stayed 2 nights in Mar 2023

10/10 Excellent

Rayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Gaylynn

Stayed 1 night in Dec 2022

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very characterful hotel within easy walking distance of the centre of town but in a very pleasant and quieter district. Breakfast was excellent.

8/10 Good

toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No fault of the hotel but the construction going on across the street did not make for a quiet stay. All other aspects, location, service and cleanliness were excellent.
Stayed 2 nights in Sep 2022

2/10 Terrible

Graham

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Weekend Break
Very average, but very expensive hotel close to the Markt Square. breakfast was good but again very expensive, hot food was dreadful! Bar was managed in the evening by the receptionist so she was run off her feet, very friendly but this place is understaffed. Room was very, very small and this hotel is NOT a 4 * hotel, it was very expensive and honestly not worth the money. Room was small , bathroom had a shower over the bath and again was tiny. Hotel was situated by canal. I had spoken to the hotel on numerous occasions over the last 3 years due to having to cancel for Covid reasons. The receptionist had no clue I had been in contact with the hotel, was not at all interested and was rude. I would have immediately sacked her as incompetent!! The room had a badly stocked mini bar, and the hotel safe , was a safe but as you can see in one of the pictures even I could pick it up, hardly secure for any valuables you may have. Overall we loved Bruges and the restaurants we went to, however I would never recommend the Ter Brughe hotel and it is NOT a 4 star hotel 1 star if anything!! The view from our room window was pathetic (see photo) the rooms had paper thin walls so no privacy , there was noise from the fire escape early on the sunday morning and very noisy from the old stair case. So all in all a dreadful room not worth the amount we paid!
Stayed 2 nights in Sep 2022

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quaint and had a lot of character. It was very convenient as a base for visiting various attractions in the city. The staff were very helpful and the breakfast was excellent.
Stayed 2 nights in May 2022

6/10 Okay

Anne

Travelled with group
Stayed 2 nights in Oct 2021

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most comfortable beds i have ever slept in. A great view over the canal, just a great hotel. My only complaint is the parking. You have to park on the road which if fine in the evening. However between 9am and 8pm it costs €14 for 4 hours. This is not the hotel implementing these costs. Its the local rules
Stayed 1 night in Oct 2020

8/10 Good

Zachary

Stayed 1 night in Jul 2020

10/10 Excellent

Karen, St Catharines

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming. Triple room was very spacious. Enjoyed being city centre - about 12 minute walk from main square. did not have any meals at the hotel so no comment there.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Stayed 4 nights in Jun 2020