Ratings based on 335 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 26-Jul-2016
Fantastisk hotell med meget sentral beliggenhet. Utrolig hyggelig og hjelpsomt personale i resepsjonen. Vi drar gjerne tilbake.
5out of 5
by A verified traveller from Santa Barbara CA

Wonderful central location on canal

Posted 06-Jun-2016
Cons: A second luggage rack would be very helpful.
Location: The hotel is 1 long block to the center market square, & the heart of the city. Shopping is out the front door, & the canal rides around the corner.
Oh we loved our stay at this historic Renaissance hotel. We had a room right on the canal, and we enjoyed hearing the boats floating bye. Our room was on the smallish side, but the view more than made up for it. The wooden floors do creak, but that is to be expected in an historic hotel. It is a wonderful old hotel, that is beautifully kept up and exquisitely decorated. The desk staff are all very friendly and helpful. The breakfast room is right on the canal, and the hot and cold foods were nicely prepared and arranged.
5out of 5
by A verified traveller from 大阪府

最高のおもてなし

Posted 08-May-2016
ブリュージュのガイドブックや絵葉書等で何度も拝見してた憧れのホテルに宿泊できました。 お部屋の窓からは運河が見渡せ、船で行き交う人を見ることができました。水鳥の姿も時おり見られます。 お部屋全体が趣あるクラシックな木製で統一されており、窓やトイレのドアなどは留め具に皮が使われているところもあります。全ての作りがしっかりとしているので安心できました。窓が運河に向かって大きく作られているので、お部屋が明るいです。 洗面台や室内のテーブルは大理石でしたし、ベッドの足元にはルイ・ヴィトンのフットレストが置かれています。 また、コンシェルジェも素晴らしい方々でした。いつも笑顔で親切に対応してくださいました。 朝食も数種類のハム、パン、果物、ヨーグルト、ジュース等の他に、作りたての卵料理、好みに合わせたコーヒーが提供され十分に満足できた上に、デザートのワッフル。日本でいただくワッフルよりは固くバターが効いていました。チョコレート、アイスクリーム、生クリームが贅沢な一品でした。ウェイトレスの方の笑顔も最高でした。 大満足の滞在のあと、チェックアウトの際にクッキーまでいただきました。 日本語での「ありがとう。さようなら」も忘れられません。 最高のおもてなしに感謝の一日となりました。
5out of 5
by A verified traveller from Horley.England

Great Hotel! Great location!

Posted 03-May-2016
Very short walk from parking. Fabulous first view of Hotel. Staff Welcoming and friendly. Very impressed by original artwork. Room very impressive. Best Hotel my partner and I have stayed in!
5out of 5
by A verified traveller

This traveller left a rating score only Posted 19-Apr-2016 on Hotels
4out of 5
by A verified traveller

Posted 16-Apr-2016 on Hotels
Bel hôtel, belles prestations. Endroit charmant, parfait pour un week-end en amoureux.
5out of 5
by Dean from Castleford

City break in Brugge

Posted 06-Apr-2016 on Hotels
We stayed at the Hotel for two nights. The room was lovely & very clean. The staff were very friendly and offered us tea or coffee on arrival. We arrived early in the morning and check in was at 3pm, however the receptionist was happy to store our baggage so that we could explore the city. The Hotel was ideally situated near the market square where there are plenty of bars and restaurants.We would definitely recommend this Hotel
5out of 5
by A verified traveller from London

Perfect stay

Posted 20-Mar-2016
The staff was very friendly, the room was very pretty and clean. Loved the breakfast by the fire and the fresh waffles served, had one every day! I would come back!
5out of 5
by A verified traveller from london

Great location and wonderful staff

Posted 09-Mar-2016
Pros: Location and staff made this hotel. Great rooms, romantic setting.
Cons: No tea and coffee in the room, although bottled water was provided.
Location: Easy reach to the market, boat trips, bell tower, lots of wonderful cafes to sit and watch the world go by.
Welcoming from the moment we stepped inside. Late check in was no issue, even opened the bar for us so we could have a drink after our journey. Room was upgraded for us but I have no doubt all rooms are of an excellent standard. Room had a view of the canal, was warm, quiet and the bathroom came with dressing gowns! Great location, the market square only 5 minutes walk, as are most points of interest. All staff were helpful, directions and map provided, tips of where to eat and where to go, even bookings made for dinner!
5out of 5
by Luc

This traveller left a rating score only Posted 07-Mar-2016 on Hotels