Ratings based on 396 Verified Reviews

4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Couples
by A verified traveller

A First Class Hotel on the banks of the canal,

Posted 14-Mar-2017
A warm reception from caring staff. Spotlessly clean rooms. A real delight just 100m from the city centre and attractions. The buffet breakfast was ideal in a dining room with probably the best views in the city. Close to river cruise locations. Opt for a room with canal views if available.
5out of 5
Recommended
for Couples
by A verified traveller from Northamptonshire

Wonderful boutique hotel in city centre

Posted 05-Mar-2017
Pros: The excellent location, friendly and helpful staff and lovely decor
Cons: A breakfast menu with a range of options and prices would be nice. We only eat a light breakfast so at 19 euros a head it was too expensive for us.
Location: Right in the city centre with the majority of the major sightseeing locations easily within walking distance
We had a great stay at this hotel. It is set right next to the canal and away from the road so it is very peaceful. Our room was on the first floor and was very spacious. The decor is in sympathy with the age of the building and our en-suite was well equipped with a whole range of lotions and potions available everyday. The hotel has a small dining room which overlooks the canal, although they only serve breakfast there (which you confirm the night before). We didn't eat at the hotel as there are so many places nearby which are competitively priced. All of the staff we dealt with were first rate and couldn't have been more helpful. On occasions we ordered tea and coffee which was bought to the room for us. There is a very comfortable lounge area just off the reception. The hotel does have a co-owned restaurant nearby which we went to for one of our evening meals and like the hotel, it was superb.
5out of 5
Recommended
for Everyone
by A verified traveller from Rye

without doubt best location in Bruges

Posted 23-Feb-2017
Pros: everything could not be faulted
Cons: nothing
Location: its Bruges, and .its in the best location it could possibly be
The staff could not have been more accommadating and welcoming. The hotel is elegantly decorated, the building stunningly beautiful. A perfect small gem, a calm haven in a busy city.
5out of 5
Recommended
for Everyone
by A verified traveller from london

Great hotel

Posted 21-Feb-2017
Great hotel with everything you need and really friendly staff. Impressed upon entry and throughout whole stay. Always provided with help on locations and consistently went the extra mile. I would gladly go back to this hotel.
5out of 5
Recommended
for Everyone
by A verified traveller from Boulder, CO

Beautiful boutique hotel

Posted 09-Jan-2017
Showers and sinks didn't drain properly but everything else was more beautiful than I ever could have imagined!
5out of 5
by Vanessa

Cozy hotel with excellent service and location!

Posted 25-Dec-2016 on Hotels
Beautiful hotel in the middle of Bruges with unique character and cozy decor. Warm and friendly service with excellent breakfast. The hotel is within walking distance to all major sights and our top floor room had amazing views of the canal and Belfry. Felt like a very special hotel to stay in and added to the atmosphere of the town and our experience.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Dec-2016 on Hotels
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Dec-2016
Great stay in a fabulous location. Highly recommended
5out of 5
Recommended
for Everyone
by A verified traveller from Boston, MA

Fairytale hotel

Posted 18-Dec-2016
Art, decor, charm and beauty are bountiful in this small top notch hotel. Where else can you see two Klimpts and a Matisse while checking in?. Location on the water is SUPURB. Spend a bit extra and upgrade your room, worth every penny. Breakfast buffet is excellent and well worth the small (by expensive Bruges standards) cost. Enjoy!
4out of 5
by A verified traveller

Posted 16-Dec-2016 on Hotels
Apart from the safe it was great