Ratings based on 412 Verified Reviews

4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by A verified traveller from London

Posted 05-Jun-2017
Pros: The location and impressive collection of rare art and furniture displayed
Cons: As above a few basic comforts.
Location: Great central location
Very nice hotel in a lovely location, the staff were always pleasant & courteous, however I would have expected a few more basics to be included within the price. eg the towels could have been of a better quality and bigger, also it was surprising there was no effective mini bar, just a portable fridge and no tea/coffee making facilities. The décor and private collections on display were impressive and I feel the owners rely on this for the reputation rather than make sure the comfort of the their guests in prioritised.
5 out of 5
Recommended
for Everyone
by A verified traveller from s

Posted 03-Jun-2017
Fantastic location. Very central but exeptionally quiet. Beautiful setting. Staff were friendly and cheerful. Room was lovely. Tea/coffee facilities would have been good but aside from that.....gorgeous!
5 out of 5
Recommended
for Everyone
by A verified traveller

So Charming!

Posted 30-May-2017
Pros: Our room was the most picturesque room I’ve ever seen with an amazing view of the canal, charming details, and a really big bathroom!
Location: The location was great. It’s down a small alley from the main street so it’s quiet but centrally located. It’s right on the canal and near to various
Stayed here on my overnight in Bruges, it’s the most charming hotel I have ever stayed in! Perfect location, great staff, adorable room and very clean!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 29-May-2017
Pros: Comfortable room
Cons: Not much need for improvement
Location: Fantastic quiet location near the canal and very close to the centre
Great location near the canals. Quiet rooms. Friendly staff. Decent breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveller from Tamap, Fla.

Loved this hotel, location was exceptional!

Posted 23-May-2017
A real Belgium feel, being in an old canal house on a canal!
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattle

Incredibly charming and picturesque

Posted 21-May-2017
Pros: Great location, tons of charm, beautiful views.
Cons: The room above us seemed to have a lot of activity, with someone(s) running back and forth for literally hours. The noise was annoying.
Location: A short walk to canal tours, the central market, many museums, the belfry, restaurants.
We had a deluxe room, looking out on the canal. We found the room (and the entire building) to be incredibly charming and authentic, and the views out of the room to be beautiful.
5 out of 5
Recommended
for Everyone
by A verified traveller from Vero Beach, Florida

A Beautiful Hotel in a Beautiful City

Posted 20-May-2017
Pros: It's a small hotel with a family atmosphere.
This hotel sits in the heart of the most photographed section of the city. We chose it because it was more centrally located than other places we have stayed in Bruges. We had wonderful accommodations and were treated royally by the staff. Nicky at the reception desk always greeted us with a big smile whenever we returned and provided wonderful advice for restaurants. Febrimo cheerfully served us breakfast each morning and made sure our days got off to a good start. The Hotel Relais Bourgondisch Cruise is sure to be our "go-to" choice from now on.
5 out of 5
Recommended
for Couples
by A verified traveller from Cornwall, UK

Perfect

Posted 25-Apr-2017
Pros: Everything!
Cons: Tea and coffee making facilities in room would be nice but room service 24/7, so not essential
Location: Close to everything!
Hotel gorgeous and in a great location- seemed to be close to everything. Hotel staff friendly and helpful, we booked our airport transfers and made restaurant reservations through them beforehand. Our room was beautiful and overlooked the canal. Very impressed with the "room fairies" who tidied up whilst we were at breakfast most mornings. Breakfast definitely worth it - waffles superb! Would definitely stay again...
5 out of 5
Recommended
for Everyone
by A verified traveller from London

A gem of a hotel

Posted 15-Apr-2017
I cannot recommend this hotel strongly enough. It's a true gem.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel.

Posted 14-Apr-2017
Great hotel in a perfect location to see everything Bruges has to offer. The staff were incredible.