Ratings based on 329 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from 大阪府

最高のおもてなし

Posted 08-May-2016
ブリュージュのガイドブックや絵葉書等で何度も拝見してた憧れのホテルに宿泊できました。 お部屋の窓からは運河が見渡せ、船で行き交う人を見ることができました。水鳥の姿も時おり見られます。 お部屋全体が趣あるクラシックな木製で統一されており、窓やトイレのドアなどは留め具に皮が使われているところもあります。全ての作りがしっかりとしているので安心できました。窓が運河に向かって大きく作られているので、お部屋が明るいです。 洗面台や室内のテーブルは大理石でしたし、ベッドの足元にはルイ・ヴィトンのフットレストが置かれています。 また、コンシェルジェも素晴らしい方々でした。いつも笑顔で親切に対応してくださいました。 朝食も数種類のハム、パン、果物、ヨーグルト、ジュース等の他に、作りたての卵料理、好みに合わせたコーヒーが提供され十分に満足できた上に、デザートのワッフル。日本でいただくワッフルよりは固くバターが効いていました。チョコレート、アイスクリーム、生クリームが贅沢な一品でした。ウェイトレスの方の笑顔も最高でした。 大満足の滞在のあと、チェックアウトの際にクッキーまでいただきました。 日本語での「ありがとう。さようなら」も忘れられません。 最高のおもてなしに感謝の一日となりました。
5 out of 5
by A verified traveller from Horley.England

Great Hotel! Great location!

Posted 03-May-2016
Very short walk from parking. Fabulous first view of Hotel. Staff Welcoming and friendly. Very impressed by original artwork. Room very impressive. Best Hotel my partner and I have stayed in!
5 out of 5
by A verified traveller from London

Perfect stay

Posted 20-Mar-2016
The staff was very friendly, the room was very pretty and clean. Loved the breakfast by the fire and the fresh waffles served, had one every day! I would come back!
5 out of 5
by A verified traveller from london

Great location and wonderful staff

Posted 09-Mar-2016
Pros: Location and staff made this hotel. Great rooms, romantic setting.
Cons: No tea and coffee in the room, although bottled water was provided.
Location: Easy reach to the market, boat trips, bell tower, lots of wonderful cafes to sit and watch the world go by.
Welcoming from the moment we stepped inside. Late check in was no issue, even opened the bar for us so we could have a drink after our journey. Room was upgraded for us but I have no doubt all rooms are of an excellent standard. Room had a view of the canal, was warm, quiet and the bathroom came with dressing gowns! Great location, the market square only 5 minutes walk, as are most points of interest. All staff were helpful, directions and map provided, tips of where to eat and where to go, even bookings made for dinner!
5 out of 5
by Blair from YYC

Don't miss this one

Posted 21-Feb-2016 on Hotels
Great stay, great hotel staff
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 17-Feb-2016 on Hotels
5 out of 5
by christine r.

pour un weekend à BRUGES

Posted 02-Jan-2016 on Ebookers
excellent accueil , un emplacement idéal pour découvrir la ville , des chambres 'cosy' très agréable , un petit déjeuner copieux , je suis très satisfaite de mon séjour
5 out of 5
by A verified traveller from Cobham

Genuinely lovely boutique hotel

Posted 31-Dec-2015
Pros: Please see above - think I have said it all there.
Cons: No specific suggestions come to mind...we were most happy with everything.
Location: Best central location. On beautiful corner of main canal....easy walk to all restaurants, shops, main historic attractions.
Very pretty claasic, genuinely small boutique hotel. Perfect central location - probably most photographed private building in Bruges. The best bit was the lovely nothing-too-much-trouble friendly staff. Thank you to them!
5 out of 5
by A verified traveller

Posted 26-Dec-2015
Geweldig hotel. Vriendelijk personeel. Romantisch. Perfect.
5 out of 5
by A verified traveller from Cincinnati, Ohio

Excellent Boutique Hotel that Personifies Bruges

Posted 20-Dec-2015
Pros: The hotel and rooms were definitely a boutique hotel experience, not just a write-up on a hotel website.
Location: Located on the picturesque canal within 10 minute walking distances to many great restaurants, shopping experiences, museums and historical sites.
The hotel and staff exceeded all expectations for our stay in Bruges. It's clearly a luxury hotel with a staff that goes out of their way to make you feel special and comfortable in your stay. They were very accommodating making dinner reservations and suggesting experiences to see around Bruges. Everything from the incredible artwork in the hotel lobby to the spacious and recently upgraded rooms were amazing. The breakfast experience overlooking the canal made every morning enjoyable with the staff. It is a must return destination and hotel experience we will do again.