Ratings based on 385 Verified Reviews

4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from london

Great hotel

Posted 21-Feb-2017
Great hotel with everything you need and really friendly staff. Impressed upon entry and throughout whole stay. Always provided with help on locations and consistently went the extra mile. I would gladly go back to this hotel.
5out of 5
Recommended
for Everyone
by A verified traveller from Boulder, CO

Beautiful boutique hotel

Posted 09-Jan-2017
Showers and sinks didn't drain properly but everything else was more beautiful than I ever could have imagined!
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Dec-2016
Great stay in a fabulous location. Highly recommended
5out of 5
Recommended
for Everyone
by A verified traveller from Boston, MA

Fairytale hotel

Posted 18-Dec-2016
Art, decor, charm and beauty are bountiful in this small top notch hotel. Where else can you see two Klimpts and a Matisse while checking in?. Location on the water is SUPURB. Spend a bit extra and upgrade your room, worth every penny. Breakfast buffet is excellent and well worth the small (by expensive Bruges standards) cost. Enjoy!
4out of 5
Recommended
for Everyone
by A verified traveller

Great, but need a few improvment

Posted 11-Dec-2016
Pros: Location and the atmosphere
Location: Everything. location is perfect
Great location and decor. the Wifi was bad. we got to one size bed instead two. stuff was awesome.
5out of 5
Recommended
for Everyone
by A verified traveller from Bramber, UK

Central Location

Posted 10-Dec-2016
A beautiful hotel, staff very welcoming, great room and wonderful breakfast, wouldn't hesitate staying there again
5out of 5
Recommended
for Everyone
by A verified traveller from Brentwood, Essex

In Brugge

Posted 09-Dec-2016
This is a great hotel, perfectly placed with exquisite decor. The staff are helpful and thoughtful and cannot do enough for you. Wonderful stay.
5out of 5
Recommended
for Everyone
by A verified traveller from Stratford Upon Avon

Great hotel in an enviable location

Posted 06-Dec-2016
Pros: Location and luxury
Cons: Just a little more storage in room
Location: Best location. EVERYTHING so close by ie the best of restaurants for all meals, good walks, beer, chocolate, museums, architecture, boat trips, parks.
Our expectation was to have a long romantic Christmassy weekend in Bruges, we were not disappointed. Hotel in the best location for everything you could experience ie chocolate, waffles, beer, museums, architecture, walks, canal trip, souvenirs, restaurants and parks. Fantastic !
5out of 5
Recommended
for Everyone
by A verified traveller from US

Magical Fairy Tale Experience

Posted 23-Nov-2016
Pros: Charm, elegance, service, location
Cons: Nothing
Location: Chocolate Shops!
There is not way to fully describe the charm and elegance of this small boutique hotel. The rooms were charming, yet the entire hotel felt like a home. They have an unbelievable art collection in the small living room, understated but artists who are in major museums! Service was impeccable. Breakfast overlooking canal by the fireplace with home made Belgian Waffles...could not get better than that. I will come back to this hotel and plan to stay for much longer, just a magical experience.
5out of 5
by A verified traveller

Posted 18-Nov-2016 on Hotels
One foot inside this hotel and I was charmed by the delicious scent of flowers. A second step in and I noticed lovely furnishings and impressive art. The owner's generosity in sharing is apparent in the hospitality of the staff. Nikki was especially helpful though everyone was friendly and accommodating. It is one of my favorite hotels in the world.