Fantastic location and friendly staff
The location of the hotel is perfect, right in the centre of Brugges with everything you want to see within walking distance.
The bar area and lobby are very grand and make for an enjoyable drink before or after venturing out to explore Brugges.
After being blown away by the inital enterance to the hotel, the rooms were a little underwhelming. We had a comfort double in the newer part and although they were extremely comfortable, cosy and quiet they didn’t feel as “Grand” as the rest of the hotel. Rooms were clean, but I would expect higher standards from a 4* hotel. During a daily clean only beds were made and bathrooms wiped over. It may be hotel policy not to touch guests belongings, but for example pyjamas were just tossed to the side, rather than folded. One day, the coffee machine had been forgotten and dirty cups were left (quickly rectified by the reception team
When mentioned) Not a big deal and definitely not a complaint, but just a comparison to other 4* hotels and something I noticed.
Overall, we thoroughly enjoyed our stay and would recommend