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Reviews of Hotel Augustyn

3 out of 5
Hotel Augustyn
Augustijnenrei 18, Bruges

Reviews

9.2

Wonderful

Rating 10 - Excellent. 70 out of 100 reviews" "
Rating 8 - Good. 23 out of 100 reviews" "
Rating 6 - Okay. 5 out of 100 reviews" "
Rating 4 - Poor. 1 out of 100 reviews" "
Rating 2 - Terrible. 1 out of 100 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lorraine, Staten Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 1 night in Feb 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would totally stay here again, we had so much fun and everything was close and walkable. Super clean and beautiful.
Stayed 2 nights in Feb 2024

8/10 Good

Charlotte

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the central market, a 5 minute walk away. It was very clean, staff were very helpful especially with advice on where to park and charge our electric suv! We had a family room and it was very spacious, plenty of room for all of our stuff and still space for the kids to be kids in.
Stayed 3 nights in Feb 2024

10/10 Excellent

Joanne

Stayed 2 nights in Dec 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean close to everything just a very nice place overall
Stayed 2 nights in Dec 2023

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property was in a good location, inside it is very clean and tidy. The staff were professional and friendly. However the walls are thin and you xx an heat doors slamming and people snoring next door to you, we was on the 1st floor.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mojan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay. Room was small, but very clean and updated. Bathroom was a great size, with a really nice shower. A short walk to all the attractions of Brugge city centre.
Stayed 2 nights in Dec 2023

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Perfect location within walking distance to the town square and the charms of old town. My room was clean and comfortable. Breakfast was delicious. I'll be back!
Stayed 3 nights in Dec 2023

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Hotel
Loved this hotel. Staff are friendly, rooms were clean and comfortable. Breakfast had plenty of variety hot and cold options. Only one issue I had was there was only one light in the main bedroom part, which wasn’t too bright for the size of the room. Location is excellent, right by the river and within a 5 minute walk from bars restaurants and shops. But still far enough away so you don’t get any street noise.
Stayed 3 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Poor wifi service
There was no full wifi service as they promised, you can only text on their wifi strength. Can't make calls on whatsapp.
Stayed 2 nights in Nov 2023

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would highly recommend staying at Hotel Augustyn
Hotel Augustyn is the perfect place to stay in Bruges. It is on a quiet canal, but a short walk from the city centre. The room was clean and comfortable and the hotel staff were very friendly and helpful with anything we needed or questions about Bruges.
Stayed 2 nights in Nov 2023
Response from Charlotte on 13 Nov 2023
Dear Rosemary,Thank you for the positive review. We are pleased that you enjoyed your stay with us.Kind regards,Reception team

8/10 Good

Mallory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was lovely. The front desk staff were all very nice. The rooms were simple but spacious. It was walkable to the main square of Bruges. Parking was a bit of a challenge but not impossible.
Stayed 3 nights in Oct 2023
Response from Charlotte on 23 Nov 2023
Dear Mr. Mccullough,Thank you for the positive review.We hope to see you again in the future.

10/10 Excellent

Rob F

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Excellent location.
Stayed 1 night in Nov 2023
Response from Charlotte on 23 Nov 2023
Thank you for the positive feedback.

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Good position. Functions well. But the refurb has destroyed any character
Stayed 3 nights in Oct 2023
Response from Charlotte on 23 Nov 2023
Dear Mrs. Edwards,Thank you for your feedback. We are sad to hear you did not like the reformed style of the hotel. We tried to keep as much of it's old characteristics as possible while still provideing all the modern comforts.

10/10 Excellent

Paula

Stayed 2 nights in Oct 2023

10/10 Excellent

gerhart, Thorsby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to city center and beautiful location
Stayed 3 nights in Oct 2023
Response from Charlotte on 23 Nov 2023
Thank you for the positive review.We are glad you enjoyed your stay with us!

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and good area.
Stayed 1 night in Oct 2023

10/10 Excellent

Yan

Very nice hotel! Recommend!
Stayed 1 night in Oct 2023
Response from Charlotte on 23 Nov 2023
Dear Mr. Yan,We are glad you enjoyed your stay with us.Thank you for the positive review.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel close to centre
Very good hotel only 6-7 minutes walk from Bell Tower square but in very quiet part of town next to canal. Bus from station stops very near by. Room are small and minimalist but were fine for us. No wardrobe or drawers bug hanging rail. No fridge or safe. Warm shower with good head. Breakfast 16 Euros serve yourself but very filling with warm food such as eggs, bacon with usual ham, cheese selections. Muslims yoghurt etc with selections of breads and jams. Reception very helpful but note it closes at 8pm. Would stay again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Peter

Stayed 2 nights in Sep 2023

8/10 Good

michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely period hotel in great location…
Lovely hotel in a great location, easy access to most of Bruges. The rooms we stayed in were compact but sufficient. Importantly, they were clean and functional. I was surprised that there was no air conditioning in the room and equally confused when we arrived late just after 19:00 and there were no reception staff so we called and they let us in. The view from our room was another buildings outer wall but it was quiet and we were barely there so didn’t detract from our stay. The walk in shower has no guard so the water ended up spilling out in the bathroom. Still really enjoyed our stay, just feel like these are things that people would want to know before booking.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mark

Stayed 1 night in Sep 2023

8/10 Good

Andrew, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property not so far from the market center. Very quiet area.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Great location, and parking a great benefit
Stayed 5 nights in Aug 2023

10/10 Excellent

steven, Auburn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel but very big room with a view of the canal. Very quiet at night. Large bathroom and shower are quite nice when traveling with a family so you can assist kids without issue. Great location about 1 block from a city square with a bus stop and good restaurants.
Stayed 4 nights in Aug 2023
Response from frederik on 9 Sept 2023
Thank and hope to see you again soon !

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet location for Bruges. Small intimate feel. We stayed in the family apartment which was great with kitchen facilities.
Stayed 3 nights in Aug 2023

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Brugge Stay
Hotel was great. Staff was very friendly and helpful. Hotel was just as advertised...right next to the canal with just a few minute walk to the Market. Can't wait to come back.
Stayed 2 nights in Jul 2023
Response from frederik on 9 Sept 2023
Love your review , hope to see you again soon !

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Kathleen

Travelled with family, Travelled with partner
It was in the perfect location just a short walk to the main square. It was nice and quiet. The staff was very helpful and pleasant. I would recommend it to others traving to Bruges.
Stayed 2 nights in Jul 2023

6/10 Okay

Wendy

Stayed 2 nights in Jul 2023

10/10 Excellent

Amie

Travelled with family
Liked: Property conditions & facilities
This is a little gem of a hotel. Clean and convenient. Staff are friendly and accommodating. The morning breakfast has lots of choices and is incredibly convenient. We stayed in a 4 person room (1 double bed and 2 twins) and that worked very well for our family if 4. 5 min Walk to the city square. Highly recommend!
Stayed 2 nights in Jul 2023

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No AC but very good property
Stayed 1 night in Jun 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Augustyn
The hotel was in a great location, it was very nice, clean, and the staff was very friendly. I recommend this hotel
Stayed 1 night in Jun 2023

10/10 Excellent

liane

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely pleasant and knowledgeable about activities , directions, restaurant recommendations etc. Try he breakfast buffet was wonderful. The hotel was comfortable and quite. Just far enough from the crowds but within walking distance to all the attractions
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, room comfort
Perfectly nice weekend stay
Perfectly adequate hotel with very clean and comfortable beds on the edge of the canal ring. New bathrooms and in room toiletries provided. Downsides but expected for this star rating - lots of noise from hallway and adjacent rooms opening and closing heavy doors. No views from the side rooms, no safe/iron in room. Very high prices on bank holiday weekend. Room was nice, and clean for the class of property but as Bruges is popular it’s very expensive for what it is.
Stayed 2 nights in May 2023

10/10 Excellent

Norman

Stayed 1 night in May 2023

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel!
The hotel was amazing, in a quiet area but very close to all the highlights. The room was super spacious, very clean and we feel very comfortable there. The personnel was wery attentive and helpful. We loved our time there.
Stayed 3 nights in Apr 2023

10/10 Excellent

Peter

Stayed 1 night in Apr 2023

10/10 Excellent

Jonty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 stay
Really enjoyed our stay here and we would recommend it. The guy who checked us in was knowledgeable about the area, highlighted some areas on the map and gave good restaurant recommendations. The room was quite small but we didn’t really spend much time in there but the bed was large and comfy. Breakfast at €15 was perhaps a bit expensive as there are local bakeries, we only had breakfast once and it was convenient. Rooms were cleaned nicely
Stayed 4 nights in Apr 2023

10/10 Excellent

Robert, McLean

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk into the centre, great location. Free parking 8pm to 9am (otherwise you need to find parking garage or feed meters)
Stayed 4 nights in Mar 2023

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Sean

Stayed 2 nights in Feb 2023

8/10 Good

JENNIFER, NEW BEDFORD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall amazing staff, great room… the walls however are very thin… if you are noise sensitive this place isn’t for you or rather if you slam doors, talk loud, slam the toilet covers, and want the whole building to know everything about you, then please go somewhere else…
Stayed 1 night in Jan 2023

10/10 Excellent

Kieron

Stayed 3 nights in Dec 2022

10/10 Excellent

Charlie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Stay
The room and lobby/bar was nicely designed and very clean, the bathrooms were clean, but look as though they had not been as recently renovated as the rooms. The beds were very comfortable and the room was spacious. We were given lots of good tips for our stay when we checked in, which we found very helpful - even considering we’ve been to Bruges a few times previously. Overall very impressed and would recommend. Thankyou.
Stayed 2 nights in Nov 2022
Response from Seppe on 19 Dec 2022
Thank you very much! :)

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022