Ratings based on 932 Verified Reviews

4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Long line at checkout with only 1 attendant

Posted 21-May-2017
Check in staff did not inform me about wifi pssseird and when I tried calling every no there was on the phone to contact them, it either came busy or no one picked up! So I would stay at this hotel simply due to convenience of it being located right at the terminal but otherwise I would not choose this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel in a fantastic location

Posted 24-Apr-2017
We had a really nice long weekend in Bruges. The hotel is ideally situated, being close to the major tourist spots right in the centre, such as the market place, the Belfry & the canal. However, it didn't feel clostephobic. There was plenty of space to relax in & a swimming pool to relax in at the end of the day. Room was quiet with good use of space. Meals were perhaps a tad expensive but there were so many places to eat within a few minutes walk it wasn't a problem.
5 out of 5
Recommended
for Everyone
by A verified traveller from English Midlands

Central to Bruges

Posted 18-Apr-2017
Pros: Staff very helpful. We had to remove our car roof box to get into the car park and they helped us and stored the box during our visit.
Location: Cambrinus brasserie for beer lovers - 400 on their list.
Two best things for visitors to Bruges are that the hotel has its own car park and is in easy walking distance to most sights and shops for those who may find walking longer distances a bit difficult, especially on the cobbled streets.
5 out of 5
Recommended
for Everyone
by A verified traveller

Good Location, Large Rooms

Posted 28-Mar-2017
Pros: Great location, pool
Cons: The fitness room was teeny tiny with limited equipment; could definitely be improved.
Location: Tons to do nearby -- town hall, Bruges belfry, brewery museum, numerous restaurants.
Stayed here with my family and it was a very pleasant experience. Our rooms were larger than expected each with 2 large (UK King I think) size beds. I'm not sure whether this is representative of all their rooms as we may have been upgraded. The hotel has a reasonably nice restaurant, pool, and fitness room that we tried. The restaurant in the hotel has typical hotel prices so we didn't use it very much. There are plenty of great eating options in the neighbourhood, just check any of your travel review apps. Check in was easy. Staff was very helpful. Room service was timely and the food came properly warmed. Will certainly book again when I return to Brugge.
5 out of 5
by Maya

This traveller left a rating score only Posted 27-Feb-2017 on Hotels
5 out of 5
by Peter

An excellent hotel

Posted 25-Feb-2017 on Hotels
The hotel was clean, modern and comfortable and the staff were helpful and friendly. The room was spacious and quiet, with good facilities and the hotel was well sited to visit the museums and shops. I cannot think of any negative aspects to offer about the hotel. We enjoyed our stay.
5 out of 5
by Corrie

Great Stay!

Posted 31-Jan-2017 on Hotels
We had a lovely stay at the Crowne Plaza. We normally don't stay at chain hotels as we love the more boutique and local hotels, but this Crowne Plaza feels very much a local. It has a great location right in the city centre, the service was good and there were sufficient facilities.
4 out of 5
by Aisha

Nice hotel but poor wifi

Posted 31-Dec-2016 on Hotels
Hotel and hotel room was lovely. We really wanted to sit in the bar in front of the fire but it was never lit so that was a disappointent. The wifi in our room also was a disappointment as it did not work.
4 out of 5
by Dylan

Awesome location and nice room.

Posted 29-Dec-2016 on Hotels
Awesome location! Free apples! Free wifi! Clean room and modern decor. Indoor pool!
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 23-Dec-2016 on Hotels