Bar (on property)

Reviews of Crowne Plaza Bruges, an IHG Hotel

4 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 685 out of 1006 reviews" "
Rating 8 - Good. 274 out of 1006 reviews" "
Rating 6 - Okay. 32 out of 1006 reviews" "
Rating 4 - Poor. 9 out of 1006 reviews" "
Rating 2 - Terrible. 6 out of 1006 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dr. Sarah

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and really well located. We felt well looked after. Room was immaculate.
Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Stayed 1 night in Jan 2024

10/10 Excellent

saumya

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Perfectly located, upscale property with a great breakfast. The room was well equipped and stay was confortable
Stayed 2 nights in Mar 2024

10/10 Excellent

Soledad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Nice Staff, Super clean, Good Breakfast, definitely one of the best Hotels to stay un Brugge
Stayed 2 nights in Feb 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property ideally situated however parking was expensive! €30 city tax vat per night
Stayed 3 nights in Feb 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service
Nice hotel, in a good central location.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff & hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has been excellent. We were able to get in early so we could drop our bags off and walk around Bruges. The hotel is a bit of a walk from the train station, but it is in the center of the city with everything very walkable. Really love the room which was quiet and relaxing at the end of the day. Front staff was very helpful and recommended a great restaurant that made the entire trip. Overall a great hotel and customer service.
Stayed 1 night in Feb 2024

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was wonderful
Stayed 1 night in Jan 2024

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 1 night in Jan 2024

10/10 Excellent

Ramachandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

catalina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Eda, ANKARA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Marcela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

mark

Stayed 2 nights in Dec 2023

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Dec 2023

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got back from our weekend in Bruges and the hotel was perfect. Walkable to the Christmas markets the sites. Very centrally located and easy to get everywhere. Our room was perfect and could not have asked for anything else.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
Great location for central Bruges and Christmas market.
Stayed 2 nights in Dec 2023

10/10 Excellent

Lois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, lovely room, comfortable bed, spacious bathroom, good breakfast, fantastic location, friendly staff
Stayed 1 night in Nov 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly. The hotel is nice and clean, the bed is a bit on the soft side but be better if it’s more firm.
Stayed 1 night in Oct 2023

8/10 Good

Lazaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was outside the hotel. Unfortunately the ac wasn’t working and with the window open was very noisy the 1st night. I reported the following day they said will send a technician to check it out. Nothing was done because when we got to the room the window was open. Other than that everything was great, everybody was very courteous and kind. The wheater was awful
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location, location, location. Style and comfort. Front desk staff very helpful and friendly.
Stayed 2 nights in Oct 2023

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, bien centralizado y con buena atención.
Stayed 1 night in Oct 2023

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Room was noisy we could hear lift going up and down late at night and early in the morning and also people using the gym on the floor above.
Stayed 5 nights in Oct 2023

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great place, centrally located, and well and nice maintained
Stayed 1 night in Oct 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Loyd, Castle Rock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time driving to Bruges and it was wonderful to find a hotel in the city center with its own garage. The staff was very helpful, the rooms were nice, and it is a great location at a great price.
Stayed 1 night in Jul 2023

10/10 Excellent

Richard

Stayed 2 nights in Sep 2023

2/10 Terrible

Masoud

Disliked: Cleanliness, property conditions & facilities
Dirty room. Informed the staff but they were not bothered!
Stayed 2 nights in Sep 2023

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, very friendly and helpful staff, and AMAZING breakfast! Also had lunch at the hotel restaurant and the food is amazing. Rented an electric bike from the hotel & staff gave me great instructions on where to go. The location is fantastic! About 12 Euros from hotel to the train station.
Stayed 6 nights in Jul 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Irene

Travelled with family
Liked: Cleanliness, amenities
The location is incredible, the rooms are not bad. The breakfast was ok. The staff was courteous. The hotel had a problem with plumbing - the hallways smelled awful, on the second night of our stay the smell seeped into our room.
Stayed 2 nights in Aug 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay in right in the centre of Bruges with Friendly and helpful staff .
Stayed 2 nights in Aug 2023

10/10 Excellent

PHILIP

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location, parking on site was available so could park the car and forget about it and also worth noting that breakfast for children under 11 is free. Would definitely stay at this hotel again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highest quality
I was traveling solo to see the beauties of Brugge. This loctation was perfectly centeral to all of the main tourist attractions such as Grote Markt and Sint-Salvatorskathedraal (my 2 personal highlights). Check-in staff were incredibly polite, they held my bags at the hotel for 1/2 a day as I arrived way too early, which was a huge help as I didn't need to carry my heavyy luggage all day. Staff was also able to give excellent travel advice regarding trains/busses locally and airport transfers. The room was clearly recently renovated, with everything modern and in perfect condition.The rooms size and aesthetic was exactly as advertised. I enjoyed a quick swim and sauna visit in the morning of checkout before a very high quality breakfast, in the sun, with a stunnging view! I would strugge to leave even a single development point - the hotel was not cheap relative to what is available but there is absolutely no doubt that this was excellent value for money!
Stayed 1 night in Aug 2023

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bruges holiday
Wonderful location. Secure parking. Very helpful staff
Stayed 1 night in Aug 2023

10/10 Excellent

Chung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Very spacious room
Stayed 1 night in Aug 2023

10/10 Excellent

Mara z

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Church foundation
The visit to the church foundation, a local guide told us to request a visit. It was only for Hotel guest with our key in the -1
Stayed 2 nights in Aug 2023

10/10 Excellent

thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel very nice everyone helpful
Stayed 2 nights in Jul 2023

10/10 Excellent

Chandar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

CHAS, BULLHEAD CITY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely LOVED this property! It was one of the nicest stays on our travels with the best & a perfect location! Literally right across the square from everything you want to see, shop or eat! Excellent area! Everything was perfect here! The front reception staff was wonderful! Especially Jules at the front desk! He was very helpful & friendly! Thank you Jules! The restaurant was fantastic & excellent! We ate breakfast, lunch and snacks in there! Breakfast was delicious & their unlimited coffee was fantastic! The wait staff in the restaurant were delightful & friendly! Excellent service! Kim in the restaurant was the best! She was so helpful & wonderful! Thank you Kim! Our room was perfect! It was large & the bedding was great! There are no negatives to say about this fabulous Hotel! It is everything you hope for in a Hotel stay & is right in the heart of gorgeous Bruges! We will definitely stay there again!
Stayed 3 nights in May 2023

6/10 Okay

Gita

Stayed 2 nights in Jul 2023

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

PHILIP

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was excellent and right in the heart of Bruges so everything we wanted to see was within walking distance. The room was very comfortable and all the staff were friendly and efficient.
Stayed 2 nights in Jul 2023

8/10 Good

ann

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023