Ratings based on 1,614 Verified Reviews

4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Spartanburg, SC

Very nice hotel in Brugge

Posted 24-Sep-2017
My wife enjoyed 3 days in Brugge and this hotel was very conveniently located and very nice.
4 out of 5
Recommended
for Everyone
by A verified traveller from portsmouth

Lovely hotel, right in the heart of town

Posted 24-Sep-2017
We spent 2 days at this hotel, the room was comfortable and clean. They have an underground car park ( which was a bit pricey €25 a night) considering how much the room was! Staff were excellent, particularly Jamie the barman, whose knowledge of the Belgium beers were great, to my husbands delight. only downside is you couldn't have dinner at the hotel, only breakfast, of course they do recommend their sister hotel, which is a 10 min walk away, although there are plenty just on the door step. You must do the canal boat ride only €8 per person, a great way to see the city. Overall a great city and good hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from Bangkok

Great location

Posted 15-Sep-2017
Cons: Check out was slow...not enough staff and crowded area Check out is 11 am which is earlier than many Hotels and this means more check out together
Location: Very central. Can walk everywhere from here.
Nice quality Hotel. Good breakfast. Location is excellent and staff attentive. We would recommend the Hotel and would stay again.
5 out of 5
Recommended
for Couples
by A verified traveller from London

Wonderful hotel with superlative staff

Posted 14-Sep-2017
Pros: Everything
What a find! The hotel is right in the heart of Bruges so easy to get anywhere from. The room was exquisite and the communal areas clean, efficient and well thought out. But what sets this hotel apart is the staff they were polite, helpful and made our stay. The only thing that I would say is that 25Euro to park a car for a night seems a bit steep. But there's a car elevator. I mean, seriously - an elevator. That bit of fun in itself made it worthwhile! Had we been staying much longer, I'd have probably parked outside the city and got the bus in, but as we only had a day to absorb this amazing city, it was worth it. And did I mention the elevator?
5 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic spot to base your trip to Bruges

Posted 09-Sep-2017
Pros: Everything.
We stayed for 5 nights and wanted to be centrally located. It was our first trip to Bruges so we didn't know what to expect. We were delighted and the hotel didn't disappoint. It's right in the middle of the old part of the city and you can walk everywhere you want to go. Our room was in the old part of the hotel but it was appointed nicely; I liked that it had a window that opened out to the back courtyard because it was quieter than being on the street. The hotel staff were very accommodating and the bar was a fantastic place to meet up with our friends for a drink before or after dinner. We would go back to this place in a heartbeat.
5 out of 5
Recommended
for Everyone
by A verified traveller from TheBlack country England

Great Hotel

Posted 09-Sep-2017
Pros: everything
Cons: lighter duvets on he beds
Location: The hotel is situated 2 minutes walk to the main square. everything of interest is close at hand
We were a family party of 8 and we all enjoyed a lovely stay.. .
5 out of 5
Recommended
for Everyone
by A verified traveller from staffordshire

Very nice hotel

Posted 01-Sep-2017
Excellent location, very clean. Highly recommended
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Very good hotel close to city center

Posted 23-Aug-2017
Pros: proximity to town center
Cons: make pillows more comfortable
Beautiful building and good facilities close to places of interest. Only problem was the pillows but we didn't ask for alternative so it might as well have been our fault.
5 out of 5
Recommended
for Everyone
by A verified traveller from Istanbul

Dream hotel

Posted 23-Aug-2017
A wonderful hotel. Everywhere is very close. The rooms are excellent. Staff very helpful. A dreamlike experiment.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sarasota Florida

Posted 22-Aug-2017
Great location and very nice Breakfast I would stay here again. Beautiful old Hotel