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Reviews of Motel 6 Harlingen, TX

2 out of 5
Motel 6 Harlingen, TX
205 N Expy 77, Harlingen, TX

Reviews

6.8
Rating 10 - Excellent. 185 out of 690 reviews" "
Rating 8 - Good. 180 out of 690 reviews" "
Rating 6 - Okay. 123 out of 690 reviews" "
Rating 4 - Poor. 90 out of 690 reviews" "
Rating 2 - Terrible. 112 out of 690 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

STEPHANIE

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are always on point. Always a pleasure staying here.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 15 Apr 2024
Hi Stephanie, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

8/10 Good

Ahaliya

Good
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 8 Apr 2024
Hi Ahaliya,Thank you for positively rating your stay!!Maz K.#Team6

8/10 Good

Rosa

Stayed 1 night in Mar 2024

2/10 Terrible

Angela

Disliked: Cleanliness, amenities, property conditions & facilities
I was given a smoking room when i booked nonsmoke online, was moved rooms next to some people partying all night screaming and yelling. I did not sleep at all and left to the airport and got better sleep there. This hotel was a waste of money.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Angela,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Magaly

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty room Toilet unclean (literally) Dog in other room barking at 3 am Man screaming and yelling all night Not even shampoo in the rooms Never stay here again
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Magaly,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Catalina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 18 Mar 2024
Hi Catalina,Thank you for the excellent review! We hope to see you soon.Natalie#Team6

8/10 Good

Cesar

Travelled with partner
Disliked: Cleanliness
Every this was real good the only improvements need more attention ok cleanliness specially floor we found couple pieces of paper and straws and much dust on floor and also clean the remote control
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 18 Mar 2024
Hi Cesar,We're thankful you had a wonderful experience during your recent stay with us, and we appreciate your feedback! We are committed to providing exceptional service to all our guests, and we are glad we met your expectations. We hope to have the opportunity to serve you again in the future for all your lodging needs. Thank you for choosing us!Natalie#Team6

10/10 Excellent

Elisa

Stayed 2 nights in Mar 2024

10/10 Excellent

Josh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When i drive into Harlingen I never know if I'm getting a room until I finish the job. Might be 3am to 6am so I'll ask for a late check out. 20 to 24 hour day and I'll need to rest. Late checkouts might only be one hour but it helps before another 3 hour road trip. Correct me if I'm wrong, yes it happens even to me. Does late checkout actually mean beat on the door 1 or 2 hours before a normal checkout?
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 11 Mar 2024
Hi JoshThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

Imelda

Stayed 2 nights in Mar 2024
Response from Nancy Y. on 4 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Victor

Liked: Cleanliness, property conditions & facilities
The are was quiet and the rooms were clean
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 11 Mar 2024
Hi VictorWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay at motel 6 when we go to the valley. I just wish it was for pleasure. But this last time it was to have my mom burial.
Stayed 1 night in Jan 2024
Response from Nancy Y. on 23 Jan 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Lidia

Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Travelled with family
Not everything that shines is gold
Very old toilet seat Stains on blankets sheets Very unprofessional staff at lobby Tattooed very trashy personality Not to friendly when ask questions Back lobby door open 24/7 Easy access not secure
Stayed 2 nights in Dec 2023
Response from Nancy Y. on 2 Jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

José

Travelled with family
Hubiera sido bueno que tuviera refrigerador
Stayed 1 night in Dec 2023
Response from Nancy Y. on 2 Jan 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

fernando

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 7 Dec 2023
Hola Fernando,¡Gracias por la calificación perfecta!Lilith#Equipo6

2/10 Terrible

Melissa

Stayed 1 night in Nov 2023

4/10 Poor

carlos

Travelled with family
Hotel didn’t give a vibe of been secure. The hotel is ok, but it just not give a good vibe
Stayed 1 night in Nov 2023

4/10 Poor

Melissa

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2023
Response from Nancy Y. on 6 Nov 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

6/10 Okay

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect choice these hotel, the room perfect, clean, quiet, the people very nice, the installations very nice everything perfect I really like it these motel 6
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 30 Oct 2023
Hi ArturoThanks for your review, we really appreciate the support. Lilith#Team6

10/10 Excellent

Samson

Business traveller
Liked: Amenities
Nice room
Stayed 1 night in Oct 2023
Response from Nancy Y. on 17 Oct 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Cristal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great and professional. Room was clean and plenty of towles were provided.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 17 Oct 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were nice and clean but someone else had taken my room and when my partner and I entered the room another couple was there. The couple had taken my room and the man seemed to be upset and threatened to attack me
Response from Brand Experience Team on 9 Oct 2023
Hi Robert,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

10/10 Excellent

Juan

Stayed 1 night in Sep 2023

10/10 Excellent

Perla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Obeth

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Henry

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

MAI

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 21 Aug 2023
Hi Traveler,Thank you for the perfect rating!!Maz K.#Team6

10/10 Excellent

Glendy

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta cerca del aeropuerto
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 21 Aug 2023
Hola Glendy, Gracias por compartir su opinión. Nos alegra que haya disfrutado de su estancia! Maz K.#Team6

8/10 Good

Mary Jane

Stayed 1 night in Aug 2023

6/10 Okay

G. Lisa

Stayed 2 nights in Aug 2023

10/10 Excellent

Alma

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Aug 2023
Response from Nancy Y. on 15 Aug 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Jacinto

Liked: Cleanliness, staff & service, property conditions & facilities
Is very convenient, clean, good seevi
Stayed 1 night in Aug 2023

6/10 Okay

Rosie

Liked: Amenities
Disliked: Property conditions & facilities
Not much can moment sink was clogged up with a bit of water place could be cleaner
Stayed 2 nights in Aug 2023
Response from Nancy Y. on 15 Aug 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 Excellent

DIANA I

Stayed 1 night in Aug 2023

8/10 Good

Kat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2023
Response from Nancy Y. on 15 Aug 2023
Thank you for positively rating your stay!!Nancy Y.#Team6

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service
Decent hotel stay
Stayed 1 night in Jul 2023

6/10 Okay

Alfonso

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Hallway very dirty, inside room looks better but we found a cockroach in one of the beds The Ice machine was empty or no working properly The shower curtain very dirty in the line of the bathtub, also bathtub very dangerous as gets very slippery With water and soap, it really need anti slip strips
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 16 Feb 2024
Hi Alfonso,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

4/10 Poor

Hector

Stayed 1 night in Jul 2023

6/10 Okay

Lydia

Travelled with family
Disliked: Cleanliness
You get what you pay for!
The front desk person gave us a room, and when we went to the room, it wasn’t even clean yet. We had to wait in the hallway 20 minutes for the cleaning ladies to clean it. Then afterwords we left for a little bit came back and the sink in the restroom had ants all in it so they were able to switch us to a different room. Also on the second and third floor of the rims, the hallways stunk really bad all musty.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 7 Aug 2023
Hi Lydia,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

10/10 Excellent

Francisco

Liked: Cleanliness
Stayed 1 night in Jul 2023

2/10 Terrible

pablo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Salvador

Liked: Cleanliness, property conditions & facilities
Good quality for the money.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 31 Jul 2023
Hi Salvador, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Juan on 17 Jul 2023
Our apologies Please advise what area needs improvements

10/10 Excellent

Emilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and staff was friendly.
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on 25 Jul 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 Terrible

Yadira

Disliked: Cleanliness, staff & service, property conditions & facilities
The customer service was really really good but the beds were dirty. There’s roaches and it smelled really bad.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 17 Jul 2023
Hi Yadira,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Ku

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

4/10 Poor

Juan

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We where install in the 3th floor and smelled like if there was a restaurant up there. The receptionist took like 10 minutes to show up in the front desk and went we left the were no one in the front desk we waited for 10 minutes to check out so I left the card key and left. Besides I was double charge for the room.
Stayed 1 night in Jun 2023
Response from Victor on 21 Jun 2023
We apologize for the inconvenience we have refunded your card for double charge