Hi Merari, We really appreciate you taking the time to leave a review and couldn’t be sorrier for the inconvenience our renovations caused during your stay. We take a lot of pride in keeping our properties up to date so every guest experience is a good one, and hope that next time, your stay is more enjoyable and welcoming.Natalie #Team6

Thank you for your comments. I did check the room. That room was just serviced by the pest control company. I will contact them to let them know that you had that issue. I did check the bathroom. I did not see any rust on the chrome or metal accessories. I did find the lever of the toilet that needs to be replaced some rust.. As for the bed and mattress we renovated this past year. The furniture and mattresses is what was selected for all the new renovations for Motel 6. I apologize and I'm sorry that you were not happy, I hope that you will give us another opportunity to better serve you in the near future.

Hi Pedro Luis,Thank you for positively rating your stay!!Maz K.#Team6

Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

If you need a microwave and refrigerator, please make sure to make a reservation for a Studio 6 room. It is a kitchenette room. Thank you, hope you give us an opportunity to better serve you soon.

Hi Jose,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

Hi Jonathan,Thank you for positively rating your stay!Lilith#Team6

Hi Traveler,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

Hi Robert,Thank you for positively rating your stay!Lilith#Team6

Thank you for your review! Hope to see you again soon.

Thank you for your review. If you could please take a moment out of your busy day and let us know what room you were in. All beds are about 7 months old. We recently renovated the Motel 6 rooms. This will help me call the mattress company and get them replaced. They are still under warranty. I'm sorry about the GSR that was rude. I will speak to all my desk staff about it.

Thank you for your review. I'm sorry about the issue you encountered. We did have signs at every door advising of the work that was going to be done. This was to notify every guest. Again I'm sorry , and hope you will give us an opportunity to better serve you in the near future.

Hi JanainaWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

Hi Myling,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

Hi Jonathan,Thank you for positively rating your stay!!Maz K.#Team6

I'm sorry you were unhappy with your stay. Motel 6 rooms do not have refrigerators or microwaves. We have those items on our Studio 6 side of the building. I looked up your reservation and you reserved a Motel 6 regular room. Next time, you would need to reserve a Studio 6 room if you need a microwave and a fridge. Thank you for letting me know about the light switch. I checked the ac as well and it is working. It may have been because they are set to auto. Depending on the temp outside they will not start cooling.

Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

Hola Vladimir¡Gracias, realmente nos encanta recibir comentarios tan positivos! Nos alegra que su experiencia haya sido buena y esperamos volver a verlo pronto.Lilith#Equipo6

Hi Teresa,Thank you for positively rating your stay!Lilith#Team6

Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

Hi Isaac, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Cameron A. #Team6

Hola Norma, ¡Nos alegra que haya tenido una gran experiencia y apreciamos sus comentarios! Maz K.#Team6

Hi Gustavo,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

I apologize for the issues you encountered. As per our conversation a full refund was given to you. I hope you will give us another opportunity to better serve you in the near future.

Hi John,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

Hi William, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsLilith#Team6

Thank you for your comments. If you noticed we have bus drivers and other guest that smoke. The front area is cleaned daily. Some guest are not respectful to others and just throw the cigarette butts on the floor. We do not have a maintenance person 24 hrs. a day. The hallways are vacuumed daily at the end of the housekeeping shift. We do not have housekeepers 24 hrs. a day either. Again, we have guest that are not respectful to others and leave trash on the floor.As per your room, If your room was not clean you can come up to the front desk and ask to be moved. I do apologize for the inconvenience.

I searched for your information and found that your reservation was cancelled. Cancellation # 3253AGJ092.Not sure did you stay at the other Motel 6? If you could take some time out of your busy schedule and let me know what room you were in. Thank you.