Deluxe Double Room, 1 King Bed with Sofa bed | Individually decorated, individually furnished, desk, iron/ironing board
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Reviews of The Montagu Arms Hotel

4 out of 5
The Montagu Arms Hotel
Beaulieu, New Forest, Brockenhurst, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 99 out of 133 reviews" "
Rating 8 - Good. 23 out of 133 reviews" "
Rating 6 - Okay. 8 out of 133 reviews" "
Rating 4 - Poor. 2 out of 133 reviews" "
Rating 2 - Terrible. 1 out of 133 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the character of the hotel. Our room was lovely. The staff were all very friendly and helpful, it felt very relaxed to be there. We ate at Montey's Bar (16 of us). They took very good care of us and everyone enjoyed their food. Great breakfast too. We would happily book again.
Stayed 1 night in Mar 2024

10/10 Excellent

Christophor, Fuquay Varina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely Beautiful Hotel! Loved everything about the property, staff and small town it's located in. We considered adding on a day to our trip because the experience was so good, but couldn't fit it in to our schedule. The only minor gotcha... the spa attractions depicted in the advertisement are not on premise. You have to travel down the road just a bit to take advantage of them. This being the case, we didn't have time to enjoy the spa.
Stayed 1 night in Feb 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Top class service, lovely period hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness
Honesrly blown away. Workd class and then some. Loved the nice touch of a water and apple on departure. Thsnk you for a great weekend
Stayed 2 nights in Jan 2024

10/10 Excellent

Lorraine

Stayed 1 night in Dec 2023

10/10 Excellent

Suzanne

Stayed 1 night in Dec 2023

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here a few times over the past couple of years and it’s always been great and this time was just as amazing. Great hotel and we had a great room and then moved to another great room, nothing to do with the hotel just one of us had an injury and hadn’t said anything in advance and we needed something different if possible. Step in Vincent, he was on the front desk/reception and you couldn’t ask for a more caring/lovely person, his energy and thoughtfulness seem to have no limits. So he listened and then went way out of his way to help. Breakfast was fab and lovely staff. Highly recommend this hotel, I will be returning again, hopefully soon!!

10/10 Excellent

John

Stayed 1 night in Oct 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay at Montagu Arms
Offered an upgrade to Courtyard suite room 24 hours before due to a cancellation, for a reduced supplement, which we were pleased to accept. Very comfortable and modern accommodation - huge and well equipped bathroom and comfy seating area with large smart TV. WiFi was good and the (largely) table service breakfast was varied and cooked to order. All the staff seem happy in their roles and well adapted to cater for customer satisfaction. Special mention to Vincent who made check in so easy. We will be back for a longer stay if we can get a good price for the Courtyard Suites.
Stayed 1 night in Sep 2023

10/10 Excellent

Matthew

Stayed 1 night in Sep 2023

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtyard rooms were spacious, well equipped and fantastic bathroom
Stayed 1 night in Aug 2023

10/10 Excellent

Basil

Stayed 2 nights in Jul 2023

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in a glorious setting
A beautiful building in a lovely setting. We felt so relaxed from the moment we entered the garden from the car park. On a sunny summers day/evening we enjoyed sitting around the outside terrace overlooking the gorgeous gardens. Our room was the best we have ever stayed in. So much space, everything immaculate. So lovely to have the choice of bath or separate shower unit.
Stayed 1 night in Jun 2023

10/10 Excellent

Maureen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
ideal location for my trip very good attentive and friendly staff
Stayed 1 night in Jun 2023

10/10 Excellent

Stephen

Stayed 1 night in Jun 2023

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our third stay here, we love it. Could spend hours sitting in the garden watching the birds.
Stayed 1 night in Jun 2023

8/10 Good

Julia

Stayed 1 night in Jun 2023

10/10 Excellent

Fiona

Stayed 1 night in Jun 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location in the New Forest
Lovely hotel. Friendly staff, great breakfast, pretty garden, superb Sunday roast in Monty’s next door.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were all friendly and very helpful. We stayed in the deluxe suite, very clean and comfortable. I would recommend a stay.
Stayed 1 night in Apr 2023

10/10 Excellent

Andy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
good stay friendly staff, Paul the bar man was outstanding. Close for our visit to Beaulieu motor museum
Stayed 1 night in Apr 2023

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy we stayed
Very lovely hotel to stay at. Clean, quiet, upscale but in an old world way with character and charm. Definitely would stay there again if similar price point was offered. Set in a beautiful village.
Stayed 1 night in Apr 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was amazing! Excellent breakfast lovely refurbished room. Staff were great. One of the most welcoming hotels we have ever stayed in. Beaulieu itself is a small village with a few shops and a good base for exploring the New Forest
Stayed 3 nights in Apr 2023

10/10 Excellent

Caron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

FIONA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Mar 2023

10/10 Excellent

Scott

Stayed 1 night in Feb 2023

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly. Building great. Pool was not on site(10 minute drive) and no available for children. Bar a little staid

10/10 Excellent

Hannah

Stayed 2 nights in Dec 2022

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Wonderful room in hayloft suite. Friendly staff and wonderful food.
Stayed 1 night in Nov 2022

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A warm welcome. A comfortable room and a good dinner at the pub.
Stayed 1 night in Oct 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect x
Perfect stay from start to finish, food and service was brilliant. Wine slightly overpriced but great selection.
Stayed 1 night in Oct 2022

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Claire

Stayed 1 night in Sep 2022

10/10 Excellent

Val

Stayed 3 nights in Aug 2022

10/10 Excellent

Chrisine

Stayed 2 nights in Aug 2022

10/10 Excellent

Cristiane

Stayed 2 nights in Jul 2022

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exemplary Service at Montagu Arms
Our stay at the Montagu Arms was superb. The quality of service was truly exemplary. The staff were attentive and genuinely seemed to care. Their attention to detail made a real difference, with, for example, complimentary tea and coffee delivered to our room in the morning. The breakfast was also delicious and all the staff were extremely friendly and helpful.
Stayed 1 night in Jul 2022

10/10 Excellent

Claire

Stayed 1 night in Jul 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our one night stay immensely, the building, the grounds, the staff were all excellent. We look forward to visiting again
Stayed 1 night in Jun 2022

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
We stayed in Hayloft Suite 1 (40). Stunning duplex room. Bedroom and en-suite on the lower level and lounge upstairs. Overall the room was very clean, but we did notice a few areas that were missed. The glass panels on the stairs were dirty and water had been left in the coffee maker and kettle. The instructions for the coffee machine were missing detail such as how to open and load the pod section, but with a bit of trial and error we worked it out. The bed is super comfy. The bathroom is huge with a huge tub. The room was always tidied each morning and refreshed in the evening. All staff were really friendly and helpful. Special thanks for re-booking us into the restaurant last minute after we initially cancelled. Our plans had changed for the evening. Special thanks to the Chef too for being so accommodating with my fussy eating. I don’t eat fish / seafood or Asparagus and was struggling to find something for starter. The waiter and chef sorted me out with potato cakes with a beautiful sauce and veg. Chef also very kindly cooked my duck the way I prefer it - not pink! Sorry we didn’t catch their names. The gentleman barman was simply great too. He makes a fantastic classic champagne cocktail and the best whiskey sour I’ve ever had! Thank you to everyone for such a fabulous stay
Stayed 3 nights in Apr 2022

10/10 Excellent

Alysha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique property. Absolutely beautiful. Staff couldn't do enough. Location is incredible. Monty's for dinner was great. Loved all of the stories and pictures lining the halls. Room was big, comfortable. Will definitely be back!
Stayed 1 night in Apr 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming place to stay!
I had a lovely Superior room overlooking the garden. Lovely bathroom. But heating would not turn on and also the bathroom was chilly! Staff were very friendly and helpful and I had a lovely celebration meal for my birthday with my friends. I do think the menu should be changed or at least a chef's special choice daily!
Stayed 2 nights in Mar 2022

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay in the country
Lovey hotel, well situated to spend a couple of days in New Forrest. All staff very friendly and helpful. Room was comfortable although curtains a bit tired. We had a nice view across the river much bird noise to awaken us in the morning! Restaurant service good and food adequate after long country walks. No other dining options within walking distance. .
Stayed 2 nights in Feb 2022

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Really excellent staff who couldn’t do enough for you. Food at the Terrace Restaurant was outstanding. Rooms were clean, spacious and well decorated and access to the Spa at Brockenhurst a real boon in the winter. The hotel is excellent value for money too.
Stayed 3 nights in Feb 2022

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The.horek itself was very grand and impressive. The service from all staff at every point exceeded my expectations. The bedroom we were in was nice and comfortable, but perhaps wasnt at the same standard at the rest of the hotel (reception, restaurants, bar, hallways. Would nevertheless stay again..it was memorable.
Stayed 2 nights in Feb 2022