Ratings based on 4,207 Verified Reviews

3.8 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.4 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from New York, NY

Nice hotel in Times Square

Posted 18-Sep-2017
this hotel was nice. it was in a good location. I received a nice clean and comtortable room with a view, a comfy bed, and a TV with HBO. It was good. Unfortunately thry turned the power off for 5 hours during one day which really made it hard to be there because it got hot inside and there was no power. It was expensive at $220 a night and the front dedk made a bad charge of $50 deposit upon check in, "in case I smoked in the room od made any international calls." when I left I asked for ky deposit to be returnes as it was supposed to be, but the clerk told me it would tske another 3 business days. It seemed like the clerk took advantage of me for $50 of Surprise Fees. Otherwise, I like it there bc the building is very beautiful and clean. Just upset we lost power, I wish i had a few free nights and that the cost was a bit less.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Sep-2017
Low price for this location. Not 4 stars hotel but well done
4 out of 5
Recommended
for Everyone
by A verified traveller from Malta NY

Nice place- close to theater

Posted 06-Sep-2017
Nice place- close to the theater. Staff extremely helpful & pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveller from Pittsburgh

Nice hotel

Posted 21-Aug-2017
When I stayed here, I was trying to travel to NYC as cheap as possible. I ended up getting a 1 bed room for 2 adults for $175 per night. When I got to the hotel, I was greeted by the staff. They were extremely nice and even though I got there early and the room wasn't ready, they were willing to hold my luggage for me until check in time. When j got to the room, it was very small. One bed, a night stand, a desk and one chair. The bathroom was also very small too. All the decor was very pretty and fancy looking. I didn't mind about the size of the room because the reality is, you're in NYC to tour, not to sit in a hotel room. I was only in the room to sleep and shower. I got a good room for a good price.
5 out of 5
Recommended
for Families
by A verified traveller from NYC

Great Hotel in the City for My Family, CLEAN!

Posted 28-Jul-2017
Pros: Clean, Pleasant, Great Location, Fare Cost, Nice Staff...
Cons: NOTHING REALLY...Faster elevator, But really, nothing. We loved taking the stairs and part of a little workout.
Location: GOTHIC PIZZA, we eat there every time we visit NYC and it is on 8th and 51st. GREAT PIZZA!!
Highly Recommend. We love this hotel. Pleasant Staff, clean rooms, great location, A/C, very affordable Valet parking. We have stayed here several times and this visit was another validation we will stay here again. We arrived at 8pm and the staff got us registered and in our room right away. We had been given and suite with 2 twin beds and one Queen. Cute personnel note welcoming us in the room with bottled water. I have a 17 y/o daughter and 19 y/o son...PERFECT! also upgraded! Very economical for NYC. Close to our favorite Pizza Joint "Gothics Pizza" on 51st and 8th. 100 yards from Starbucks...Stay Here! "A Colorado Family"
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney AU

Cosy Hotel, Excellent location

Posted 02-Jul-2017
Pros: The price and the location and the staff.
Cons: large unnecessary chair in the room.
Location: Located a very short walk away from times square, all bus tours begin from times square, always something to eat and drink.
The moment we checked in the staff were very helpful and friendly. The rooms were clean, a little cosy but it was all we needed. Very good location, close to times square which is where the bus tours all begin from. I would highly recommend this hotel!
Comment from Hotel Management
04-Jul-2017 by Debbie, Hotel Management
Thank you for taking the time to write a review. I appreciate you mentioning the helpful and friendly staff, good location and clean rooms. We hope you will choose the Washington Jefferson Hotel on your next visit to New York.
4 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver Canada

Quaint and friendly!

Posted 28-Jun-2017
Great location. Easy walking neighbourhood with lots of good food and bars.. Hell's kitchen is great area for local flavor. Room was small but had King bed. Plenty for a couple of nights.
Comment from Hotel Management
04-Jul-2017 by Debbie, Hotel Management
Thank you for taking the time to write a review. I appreciate you mentioning the great location and all the great restaurants surrounding us. I would love to know your favorite restaurants. We hope you will choose the Washington Jefferson Hotel on your next visit to New York.
4 out of 5
by A verified traveller

Posted 19-Jun-2017 on Hotels
Comment from Hotel Management
04-Jul-2017 by Debbie, Hotel Management
Thank you for rating us 4 stars. We hope you will choose the Washington Jefferson Hotel on your future visits to New York City.
4 out of 5
by A verified traveller

Petite discomfort

Posted 15-Jun-2017 on Hotels
Housekeeping manager moved me to an upgraded room because of the small uncomfortable bed in the petite room. I was comfortable in the larger room.
Comment from Hotel Management
04-Jul-2017 by Debbie, Hotel Management
Thank you for choosing the Washington Jefferson Hotel. I am glad that the Housekeeping Manager was able to assist you. I hope you will choose the Washington Jefferson Hotel on your future visits to New York
3 out of 5
by Stacy

If you're looking for a place to sleep.

Posted 11-Jun-2017 on Hotels
It seems this hotel is under refurb, the bathroom was nice but the room felt old. It was super tiny, we had to put the chair in the closet just so two people could stand in the room with 2 luggage bags. Though it was a very decent price, it was just a place to sleep for us as we were constantly out and about. It is a very convenient location as well.
Comment from Hotel Management
12-Jul-2017 by Debbie, Hotel Management
Thank you for taking the time to rate the Hotel. We do offer different room sizes which may work better for you. I hope we have the chance to welcome you back.