Not was I was expecting
When booking my hotel I thought this place would be really nice and up to date... honestly, my room was extremely small (even though I paid for the upgrade), there was mold in the corners of my shower, everything seemed so crammed, and there was no refigerator or water in the room. They gave you these weird bags to fill with water?? Some of the furniture in the room was damaged, it's like the hotel didn't care to fix anything. I could hear everything people in the room next to me even when they wispered. I got lost try to find my room because of how weird the lay out of this hotel is. Honestly, I'll never stay here again.
Comment from Hotel Management
21-Sep-2017 by Maurizio, Hotel Management
We appreciate the feedback, Alexis.
We're disappointed that your time with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We regret that our accommodations and services didn't exceed your expectations. We hold ourselves to a higher standard so we'll address your concerns with the appropriate members of our team moving forward.
We hope you give us another opportunity to share a more positive experience with you soon.