Ratings based on 3,828 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from zohar

First time in new york

Posted 20-Sep-2017
First time in New York. We were 3 in the room. The hotel is a minute's walk from Times Square, a prime location. Good service. The bar on the 54th floor - cool. Beautiful view of the city at night. A relatively large room. Clean and spacious. . It is highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Sep-2017
Our stay was very pleasant and hassle free. The rooms are. Dry nice and quiet. I would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Edmonton Canada

Excellent Location Friendly Staff and a good room

Posted 17-Sep-2017
Pros: Everything was great.
From the minute we arrived we felt very welcome. Once we got settled in we immediately went to the bar on the 54th floor where we enjoyed a fantastic view and some tasty snacks. The location is very convenient to Time square and the theatre district. The concierge was able to help get the theatre tickets we wanted and recommend some good restaurants as well. Overall we had a great time.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Hotel in Times Square

Posted 11-Sep-2017
I had an amazing stay at the Hyatt Centric. I was in a deluxe suite on the 42nd floor and there were great views of the city and Times Square. My room was spacious, free WiFi, pull out couch, heated floors in the bathroom, and floor-to-ceiling windows. The shower tiles are a little outdated but overall clean. The 54th floor rooftop bar has an impeccable selection of drinks, light food, balcony and offers views of the Chrysler, One World, Bank of America, H&M Towers and Times Square. There's also a bar on the first floor with tvs. The hotel staff are very friendly and helpful. Security is pretty strict with checking room keys before using the elevators but I guess that's expected in NYC. The location is less that a 10 minute walk from 42st Times Square subway, Hamilton on Broadway, grocery stores, high end shopping, and plenty of restaurants. Overall I had an amazing experience and highly recommend the Hyatt Centric
3 out of 5
by A verified traveller

Expensive, nothing special

Posted 11-Sep-2017
Good location at Time Square. When we arrived we found used towels an the bathroom floor. Hotel is ok, but there are better option at same price level.
5 out of 5
Recommended
for Everyone
by A verified traveller from Houston

Best place to stay near Times Square

Posted 10-Sep-2017
Pros: Locations and size of the room
Location: It is less than 50 meters from Times square
If you are planning to go to Broadway theaters, this should be your hub. This is the best value for your buck.
5 out of 5
Recommended
for Everyone
by A verified traveller from houston

Posted 07-Sep-2017
The staff were so nice ! I loved my stay . The rooms were cleaned and they treated us perfectly
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Sep-2017
Very nice hotel and very clean ! Loved my experience at this hotel
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Sep-2017
Great location, nice and clean as well as very helpful staff.
3 out of 5
by A verified traveller from uk

close to times square, subway and broadway

Posted 05-Sep-2017
Pros: location
Cons: ltd tv and movie choices, ltd room menu
Location: best thing about this hotel
ok basic hotel