Ratings based on 7,539 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Atlanta GA

Convenient location, friendly staff.

Posted 16-Feb-2018
Everyone we encountered were nice. Desk staff, concierge etc. Gave us Partnered discount card for participating restaraunts. Supplied us a nice car service back to the airport for same price as an Uber. Very convenient location to Times Square, food and subway. Only negative were the pillows were horrible. Other than that the room was comfortable and clean. We would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Puerto Rico

Very Nice Hotel

Posted 15-Feb-2018
Super friendly Staff . Comfortable rooms and super modern and Clean!!
4 out of 5
Recommended
for Everyone
by A verified traveller from Dallas, Tx

Great location for exploring the city!

Posted 14-Feb-2018
We had a great stay, and Charles was so helpful from taking care of our bags to suggestions for local dining. He always had a smile and a riddle!
3 out of 5
Recommended
for Everyone
by A verified traveller from New York

Posted 13-Feb-2018
Pros: Location, comfortable rooms.
Cons: The breakfast on offer was not good. Limited choice served in a paper bag.
Location: The location could not have been better. Most sightseeing venues within walking distance. Broadway, Times Square, Top of the Rock, Radio City.
Room was clean warm and comfortable. Staff were very friendly and helpful. The location was fantastic and there was lots of help from staff in booking shows, taxi's and restaurants. Most sightseeing venues were within walking distance and there were plenty of bars and restaurants in the area. We loved our stay and are already planning our next trip.
5 out of 5
Recommended
for Everyone
by A verified traveller from Leicestershire, UK

Near to Times Square

Posted 12-Feb-2018
We stayed at this hotel for our first visit to New York. It is very convenient for Times Square and mid town Manhattan. It’s also a two minute walk away from a subway station to give quick access to the rest of New York. The lobby area can get busy especially if there is a large party departing but the staff are very friendly even with all the customers around. The restaurant is very small and limited and the seating area is also part of the lobby so there is not always somewhere to sit and have refreshments. The rooms on the upper floors (we were on the 9th) were quiet within the hotel but you can’t escape from the emergency vehicles sirens from the street. Generally though, it was a good clean and convenient hotel at a good price. Would recommend.
4 out of 5
Recommended
for Everyone
by A verified traveller from Plant City, Fl

Posted 10-Feb-2018
Pros: Great location, clean and comfortable rooms(with mini frige and microwave)
Cons: Delta needs to make sure that passengers luggage gets on the same flight with them!!!!
Location: Near Times square, central park, and subway!
After I received my lost baggage, we had an amazing time in Manhatton, but we lost 1 full day of our 4 day trip because I had no luggage, I'm still very upset about that!
4 out of 5
Recommended
for Everyone
by A verified traveller from NY, NY

Location! Location! Location!

Posted 07-Feb-2018
It was very easy check-in/out. Room was very dark during daytime. The TV’s picture and sound was a bit distorted, but once it warmed up it was fine. Best place for catching the Subway, walking distance to TimeSquare, Hop on Off bus Tour, deli, coffee shop, etc.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in theatre district and Times Square

Posted 06-Feb-2018
Very nice clean hotel. Location is fantastic if you want to be close to Times Square, Port Authority and in theatre district. Easy check in and check out. It's a comfortable hotel, elevators run quickly, never had to wait too long, staff friendly and always helpful. Coffee maker, refrigerator and microwave in the room. It is not my first stay in this Hotel. I definitely be back.
5 out of 5
Recommended
for Everyone
by A verified traveller

great location close to everything!

Posted 06-Feb-2018
we enjoyed our stay. staff was very helpful and friendly. we would definitely stay here again on future trips to new york city!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Feb-2018
A wonderful place to stay. Close to everything New York City hs to offer.