Ratings based on 7,989 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 24-Sep-2018
Location, location !! ...was perfect and the staff were great. Disappointing and outrageous that the brokerage fees on theatre tickets was 50%. Tickets purchased through concierge.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 21-Sep-2018
5 out of 5
by a verified traveller from Illinois

Posted 21-Sep-2018
great check in experience and the doorman at checkout
4 out of 5
by a verified traveller from Franklin

Posted 21-Sep-2018
We left something important in our room & they were very helpful in finding it & returning it to us. Also the location was fantastic for what we wanted to do
5 out of 5
Recommended
for Everyone
by a verified traveller

Posted 18-Sep-2018
Spacious, clean room with nice view. All the staff I met were really friendly, helpful & professional. Great location, close to everything. Bed comfy and room quiet. WiFi was free & worked constantly throughout stay. Having a fridge with small freezer compartment, keruig coffee machine & microwave in room was an added bonus too! Would definitely recommend this hotel.
4 out of 5
by a verified traveller from San Francisco

Posted 17-Sep-2018
Very good location on 8th Ave makes it easy to get around by walking or subway.
5 out of 5
by a verified traveller

Posted 17-Sep-2018
Nice hotel close to Times Square, Central Park, subway and nice restaurants. Beds were super comfortable and staff was kind and helpful.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 16-Sep-2018
5 out of 5
by a verified traveller from Chambersburg, PA

Posted 14-Sep-2018
SO close to Times Square, EXCELLENT & HELPFUL staff, and a great price!!! I will definitely stay here again when I’m in New York!! Overall wonderful experience
4 out of 5
by a verified traveller from Branson, MO

Posted 13-Sep-2018
Nice big accessible room. right near Times Square. Staff was excellent and the bed was comfortable