Ratings based on 7,410 Verified Reviews

4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Arizona

Perfect Location and Excellent Hotel

Posted 05-Dec-2017
This was our 5th trip to NYC and we were pleasantly surprised with the comfort and quality of the hotel. I have noticed on prior trips to NYC that even the nicest hotels are so old and not always updated the best they can be. This hotel has it all. And the location was fantastic! There is a great cafe across the street and it is perfectly located close to Times Square, Rockefeller Center, and Broadway. We will stay here again. And the bellman were FANTASTIC!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel near times square

Posted 03-Dec-2017
Stayed here for two nights hotel in good spot near times squares and theatres arrived early about two hours before check in and they had room available no complaints about hotel at all, restaurant is being redeveloped but there was a small coffee shop there for the morning all so plenty of other places to get breakfast nearby
5 out of 5
Recommended
for Everyone
by A verified traveller from Cheshire

Perfect location

Posted 03-Dec-2017
Pros: So comfortable and quiet
Cons: Nothing
Location: Great location for theatres and restaurants
Rooms are a great size for central Manhattan. Spotlessly clean and extremely quiet.
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, ON

No bar but very central

Posted 30-Nov-2017
If you are going to NYC for theatre then very central. Most theatre 2 to 3 bocks Away. Subway also very close. Surprised by lack of bar but bars across street and many coffee places and other restaurants (Great Thai restaurant on 49). Highly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveller from Tyler, Tx

Convenient to subway & Times Square

Posted 29-Nov-2017
Nice quiet hotel. Close to most theaters, plenty of shopping and subways. Staff nice, not too large or crowded. Would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Nov-2017
Staff friendly and helpful. Great location. Quiet. Not crowded.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel Near everything

Posted 28-Nov-2017
Pros: I liked that this hotel was near to most places but still not in the heart of time square.
Cons: The bed was not very comfortable. I had to twist and turn to find a comfortable spot.
Location: The hotel is on 8th Ave. between 48 and 49. Port Authority is down the road 42 and 8. Chicago and The Book of Mormon were showing around the corner.
The staff were all very pleasant and I felt safe in the area. They only served coffee and tea for breakfast since they were refurbishing the kitchen. I stayed a week and twice they ran out of coffee and I did not bother to go back after that. I still had a good experience nonetheless.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 27-Nov-2017
Pros: the quiet in the room
Nice hotel, close to Times Square and yet very quiet
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Nov-2017
The hotel was nice and clean. The staff was friendly and parking was very convenient.
4 out of 5
Recommended
for Everyone
by A verified traveller from New York

Good hotel & location

Posted 24-Nov-2017
The hotel is in a great location near to Times Square. The rooms are clean & quite spacious. We had a fab view from the 15th floor. We had to speak to reception regarding the noise from the roof top bar as it was next to our room and they apologised, called through and the music was lowered as they confirmed no guests should hear it. The rooms have coffee machines which make great coffee. My only complaint is that we booked the hotel last February and when we arrived the restaurant was closed as being refurbished and we were not informed. Overall though a nice hotel.