Ratings based on 8,544 Verified Reviews

4.4 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Shakopee,MN

In the heart of everything

Posted 25-Sep-2017
Extremely close to everything we wanted to see: Broadway, Times Square, 5th Ave., et al. Only problem was a fire alarm that shut down the elevators and had us waiting an hour to get to our room after a long day. Alex at the bar was excellent!
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location

Posted 25-Sep-2017
Right in the heart of time square with all the hustle and bustle associated with it. Move a block in either direction and your out of the madness when needed or you require a moment to gather your thoughts.
5 out of 5
Recommended
for Everyone
by A verified traveller from Australia

The best part of our NY stay!

Posted 24-Sep-2017
It was our first time in NY. We personally didn't love NY, but this hotel was our escape from the hustle and bustle on the streets, while we could still watch it all from our room. Great central location, right in the middle of Town Square, easy walk to Central Park, Rockefeller Centre and many other places of interest. Heaps of places to eat just minutes away. Staff were the friendliest people we encountered in NY and the cookies are the best!
4 out of 5
Recommended
for Everyone
by A verified traveller from lynn. mass

Posted 22-Sep-2017
Nice location great size suites with fabulous views
5 out of 5
Recommended
for Everyone
by A verified traveller

right on times square

Posted 22-Sep-2017
Pros: vicinity
in the middle of times square close to restaurants and attractions. cons are that it is very congested and loud.
3 out of 5
by A verified traveller from Canada

never again

Posted 21-Sep-2017
Pros: staff
Cons: free wifi free room safe...overall hotel needs some upgrading
Location: awesome location..great food,pubs.access to subway
staff was great..room was clean...but will never stay here again...ridiculous that you have to pay for wifi when I could go downstairs to MacDonalds and get it for free.also swiping my credit card to access the safe in our room.. also ridiculous , will never stay there again
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

nice hotel right at time square

Posted 20-Sep-2017
I love having a suite in a hotel room. It gives you room to move. The room we had was a little out dated and could use come updates.
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Nice hotel right on Times Square,

Posted 19-Sep-2017
Pros: It's location, excellent staff. Very clean rooms.
Cons: Maybe a little dated but this is a very small point.
Location: Times Square, within easy walking distance of Macy's, Rockerfeller Centre, Empire State Building & Central Park. Hop on Hop off tour buses nearby.
Hotel right on Times Square, could be a little noisy outside but made up for it as it was within walking distance of most of the major attractions, Empire State Building, Rockerfeller Centre etc, staff couldn't be better, very helpful, especially Bryan Joseph on reception, would recommend.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Sep-2017
Great location, helpful staff and great amenities.
5 out of 5
Recommended
for Everyone
by A verified traveller from central illinois

Fantastic location!!!

Posted 09-Sep-2017
Came for s wedding, took the opportunity to sightsee for 4 days. Awesome ! First time to NYC.