Petra is an absolutely incredible hostess. She recognized me and remembered who I travel to Brno and was so joyful. I literally feel like I matter and am cared for when I am greeted by her. The dinner is impeccable and the breakfast is tasty, filling and healthy. Two things that I would change is how the lights in the room switch themselves on and off sometimes and I wish the maids were quieter in the morning. I would like to touch on the service and kindness I received both times I have been to the palace, Petra from the bottom of my heart thank you for being kind and supportive. You are the star of the show and I appreciate you!
Comment from Hotel Management
12 Nov 2019 by uliana Hicl, Hotel Management
We really appreciate the fantastic rating you have given us, and we are glad that you enjoyed our Barcelo Brno Palace and our cuisine.
We are grateful for your compliments towards our staff, especially Petra, whose kindness and helpfulness - is one of our hotel's greatest strengths
Looking forward to your next visit,
Guest Experience Manager