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Reviews of Lodge at Bristol

4 out of 5
Lodge at Bristol
Aztec West, Almondbury, Bristol, England

Reviews

8.4

Very good

Rating 10 - Excellent. 252 out of 587 reviews" "
Rating 8 - Good. 232 out of 587 reviews" "
Rating 6 - Okay. 58 out of 587 reviews" "
Rating 4 - Poor. 28 out of 587 reviews" "
Rating 2 - Terrible. 17 out of 587 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff and pleasant sleep
Stayed 1 night in Mar 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is actually a very nice hotel. The rooms are of a high quality and the Black Sheep next door is also good for a coffee and some food.
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Stayed 1 night in Jan 2024

8/10 Good

Emma

Stayed 1 night in Jan 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best comfy beds ever! Great find
The check in staff lady was so lovely! And friendly! Our room was so fresh and modern. It was very very nice. The bed was sooooo comfortable!!! Will 100% be back. Well worth the money amazing find!
Stayed 1 night in Dec 2023

10/10 Excellent

Chula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean, convenient and great value for money. Will definitely use again for weekend trips to visit family in Bristol.
Stayed 2 nights in Dec 2023

10/10 Excellent

Neill

Stayed 1 night in Dec 2023

8/10 Good

Keith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here often, it’s well connected for motorway and access into Bristol. The rooms are comfortable and quiet - good amenities across two sites.
Stayed 3 nights in Nov 2023

10/10 Excellent

Enid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golden Wedding Anniversary
We had a very brief but enjoyable experience. The Lodge was perfect for an overnight stop.
Stayed 1 night in Oct 2023

8/10 Good

Emma

Stayed 1 night in Oct 2023

10/10 Excellent

Enid

Stayed 1 night in Oct 2023

10/10 Excellent

Enid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Joanna

Travelled with partner
Liked: Staff & service
Good room
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Lyndsey

Travelled with family
Room not made up for a family
Paid for a family room, and on arrival sofa bed wasn't made up, had to go to reception and ask for bedding. A staff member came fairly quickly, he asked if I wanted him to make bed or if I could do it myself, it was quite late by this point so I made it up but he only brought a single duvet and fitted sheet for a double bed. He had gone by this point and my kids were tired so had to share a double bed with just a single duvet. Also there was guests running in the corridor at 3am!! so not the best night
Stayed 1 night in Oct 2023

10/10 Excellent

Matt

Stayed 1 night in Oct 2023

10/10 Excellent

ABDURASULOV

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Chris

Stayed 1 night in Sep 2023

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb stay and great value.
Great value hotel which is superb quality for the money. Would stay here next time we have a long journey to Wales. Super well laid out and furnished room, bed was so comfy as was the room which was also decorated with personality.
Stayed 1 night in Sep 2023

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is really comfortable and modern. I checked in at 15.30 but room was still being cleaned. Not a real problem as I was going straight out. Returned at 22.30 and retired for the night. Very comfortable bed and a good night sleep. Coffee and tea facilities are great.
Stayed 1 night in Sep 2023

10/10 Excellent

Lesley

Stayed 1 night in Sep 2023

4/10 Poor

Sally

Stayed 1 night in Aug 2023

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for an overnight stop (or longer!). All of the staff we encountered were really friendly. Thenroom was clean and perfectly adequate for two adults and 2 seven year olds.
Stayed 1 night in Aug 2023

8/10 Good

antonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
not good
The room was not clean. Mug marks on the desk, unwashed teaspoons, remote control dusty and sticky.
Stayed 2 nights in Aug 2023

6/10 Okay

Andrea

Travelled with family
Liked: Room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Janett

Stayed 1 night in Jul 2023

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very basic Hotel by perfect for our needs. They also let us use the main restaurant at the Aztec hotel across the street, which was super kind. The pub food wasn’t great and healthy options were limited.
Stayed 2 nights in May 2023

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The Lodge is very nice at this price point...once you get in. Check-in for me seemed like an episode of Fawlty Towers. There's no formal check-in desk. You press a button on an intercom and a voice tells you what to do, but the intercom is balky so it's barely intelligible. Once I figured out that I had to go into the pub next door, it took a while to find the check-in space. The woman there didn't seem too familiar with the system, so when I asked for a higher-floor room, she had to summon a manager. My whole check-in took probably 45 minutes. And then the morning I was leaving, I walked into the pub to get a coffee and the manager said the system showed I'd already checked out, even though I didn't. All in all: Good place to stay, but they need a new reservation process.
Stayed 3 nights in Jul 2023

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Amandeep

Travelled with family
Disliked: Staff & service, property conditions & facilities
This hotel is a scam and beware
They will try to rob you as much as they can.
Stayed 3 nights in May 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Carlos on 28 May 2023
Thank you for your feedback, I am delighted to hear you enjoyed your stay with us and look forward to welcoming you back again soonCarlos GLodge & Black Sheep Manager

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Carlos on 28 May 2023
Thank you for your feedback, I am delighted to hear you enjoyed your stay with us and look forward to welcoming you back again soonCarlos GLodge & Black Sheep Manager

8/10 Good

Hoi Wa

Stayed 2 nights in Apr 2023
Response from Carlos on 28 May 2023
Thank you for your feedback, I am delighted to hear you enjoyed your stay with us and look forward to welcoming you back again soonCarlos GLodge & Black Sheep Manager

4/10 Poor

Andrew

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not so family friendly room
Family room not ready for family stay. No bedding on other beds. Bathroom door wouldn’t close. Could have been cleaner. Room fixtures and fittings looked tired. Probably won’t stay there again
Stayed 1 night in Apr 2023
Response from Carlos on 1 May 2023
Dear Andrew,Thank you for taking the time to let us know about your recent stay; I am sorry to read that it wasn’t the most positive one.Whilst I wish you had a better experience; we will use your comments to improve and ensure we deliver exceptional service for all future guests. I would value the opportunity to welcome you back and if you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Kind regardsCarlos GLodge Manager

2/10 Terrible

David

Stayed 1 night in Apr 2023
Response from Carlos on 29 Apr 2023
Thank you for taking the time to let us have your feedback; please accept my apologies for any inconvenience caused.RegardsCarlos GLodge Manager

10/10 Excellent

Jean

Stayed 3 nights in Apr 2023
Response from Carlos on 1 May 2023
Dear Jean,Thank you for your feedback, I am delighted to hear you enjoyed your stay with us and look forward to welcoming you back again soonCarlos GLodge & Black Sheep Manager

10/10 Excellent

Edit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy to stay again
Stayed 1 night in Mar 2023
Response from Carlos on 29 Mar 2023
Thanks for scoring us with a 5 out of 5Kind regardsCarlos GLodge Manager

10/10 Excellent

Wendy

Stayed 1 night in Mar 2023
Response from Carlos on 29 Mar 2023
Dear Wendy,Thanks for your score of 10 out of 10Kind regardsCarlos GLodge Manager

6/10 Okay

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very good. We just didn't have enough time to explore them. (We booked in late and left early nest day). In general it was a pleasant stay and the roome were excellent.
Stayed 1 night in Feb 2023
Response from Carlos on 2 Mar 2023
Dear David,Thank you for taking the time to let us have your feedback; please accept my apologies for any inconvenience caused.I am pleased to hear in general you enjoyed your stay, however will share your comments with my team to make the relevant changes and improve our future guests experience.Hopefully we will have the opportunity to welcome you back in the not too distant future.Kind regardsCarlos GLodge Manager

2/10 Terrible

Chinedu

Stayed 1 night in Feb 2023
Response from Carlos on 2 Mar 2023
Thanks for your score

10/10 Excellent

Charlotte

Stayed 1 night in Feb 2023
Response from Carlos on 2 Mar 2023
Dear Charlotte,Thank you for your 10 out of 10 scoreKind regardsCarlos GLodge Manager

10/10 Excellent

Clare

Stayed 1 night in Dec 2022

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice clean room very comfortable.
Stayed 1 night in Nov 2022
Response from Carlos on 30 Nov 2022
Dear Keith,Thank you for giving us a 10 out of 10 scoreKind regardsCarlos GLodge Manager

8/10 Good

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Room was nice and clean. Shower room was nice and the shower was hot. Only thing that puzzled me was that we had to go to the hotel on the opposite side of the road to check in and then go back over the road to our room? Also, if youre looking to go out in Bristol city centre on a weekend, the taxi will cost you between £25 and £35 each way from there. Hotel overall though, I'd stay there agin.
Stayed 1 night in Nov 2022
Response from Carlos on 30 Nov 2022
Dear Simon,Thank you for scoring our propertyRegardsCarlos GLodge Manager

10/10 Excellent

Girlie

Stayed 1 night in Nov 2022
Response from Carlos on 30 Nov 2022
10 out of 10, thank you very much for the scoreRegardsCarlos GLodge Manager

4/10 Poor

Alan

Stayed 1 night in Nov 2022
Response from Carlos on 30 Nov 2022
Dear Alan,Sorry to hear that we got it wrong somewhere based on your score. regardsCarlos GLodge Manager

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night at the Lodge
Really good accommodation. We were on top floor and the room was modern, spacious, clean and well equipped. Beds were comfortable, even the sofa bed and the bathroom had a good sized shower with electronic control. Outside parking was adequate and there were on site EV charging pods (4 I think). Check in was via the Black Sheep pub next door. Staff were friendly and helpful. We didn’t eat in the pub or at the sister Aztec hotel where you can use the leisure facilities. Very good value and conveniently located.
Stayed 1 night in Oct 2022
Response from Carlos on 3 Nov 2022
Dear John,Thanks for your feedbackRegardsCarlos