Ratings based on 298 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from London

Lovely hotel near city centre.

Posted 08-Aug-2016
Pros: The rooms, location and staff
Cons: the lifts!!
Location: you can walk to the shops and city centre and waterfront.
I enjoyed my stay and staff were very helpful. However, the lifts were a bit of a problem. First of all they didn't work! then, they would sometimes go down to street level when you pushed to go up. Also had to wait a long time for them and using the card was a bit of a hassle.
5out of 5
by A verified traveller

Nice hotel, really close to the bus station

Posted 17-Jul-2016
We had to wait nearly 11 hours for our connecting flight, booking this hotel was a great decision to make. Staff were friendly and helpful, got a top floor room with excellent view, bus station is a 5 minute walk, definitely will book again.
4out of 5
by A verified traveller from Mansfield,Notts. UK

Could not fault the hotel.

Posted 20-Jun-2016
Pros: Clean & comfortable.Staff friendliness.
Cons: cooked breakfast.
Location: Difficult to find at first due to different post code.Lots of shops & restaurants neary.
Very difficult to find using hotel post code with sat nav.Had to ring hotel & found that we needed car park post code which was given & found hotel no problem.Hotel staff very friendly & very helpful.Food in restaurant good & tasty although cooked breakfast (bacon,& sausage) very undercooked.Bed very comfortable & enjoyed a very restful sleep.
4out of 5
by A verified traveller

Convenient for shops and Cabot Circus

Posted 04-Jun-2016
NCP carpark £15 p/night on site. Breakfast average. Room small but well equipped. Bed very comfy. Not the prettiest part of town but easy to find and good for city centre
5out of 5
by A verified traveller

This traveller left a rating score only Posted 14-May-2016 on Hotels
5out of 5
by A verified traveller from Manchester

Overnight city break

Posted 13-May-2016
Great location. Very friendly staff on front desk. Comfortable room. Good breakfast. What more could I ask?
4out of 5
by A verified traveller from London

Nice hotel close to centre

Posted 13-May-2016
Very comfortable, nice shower. A lovely hotel only let down by the view of the car park. That said, I would definitely stay there again as I love Holiday Inns
4out of 5
by Lindsay from Pensnett

Weekend break, very enjoyable

Posted 10-May-2016 on Hotels
I think the car parking is over priced
3out of 5
by Emma from Derby

Could be better...

Posted 05-May-2016 on Hotels
Firstly my booking was incorrect. I'd requested a twin room but they could only provide a double. Then had to wait until 15.30 before the room was ready (they did give us two free drinks and a free late checkout though). Room was nice, clean, if a bit small for £114 a night. Breakfast was really good, lots of choice. Had I got the room of my choice, been checked in on time and not been charged £114 (plus £15 for parking!) this review might have been a bit more positive.
4out of 5
by Chris

This traveller left a rating score only Posted 19-Apr-2016 on Hotels