Ratings based on 271 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
98% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Midlands

Good hotel, perfect location, great rooms

Posted 15-Nov-2015
Pros: Location, parking next door, modern rooms
Cons: A better reduction on car parking charge
Location: well located, easy to get a taxi or can walk into the shopping center
Stayed here for the first time due to an evening out in Bristol, car park next door which worked really well.
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Good basic hotel in convenient location

Posted 13-Nov-2015
Pros: The breakfast was very good.
Cons: Everywhere smells of cheap air freshener - staff told me it is Holiday Inn signature scent. Bar prices are high.
Stayed one night in this hotel. Handy for the City Centre, shops etc and has a car park on site.
5 out of 5
Recommended
for Everyone
by A verified traveller from Cumbria

Nice hotel, friendly and helpful staff.

Posted 09-Nov-2015
Pros: Meals in restaurant, friendly staff. Comfortable rooms.
Cons: Satisfied with my stay
Location: Hotel is near all the main shopping areas including the new Cabot Circus.
I was in Bristol to visit relatives and catch up with friends and hotel near the railway station and just across the road from the bus and coach station. Breakfasts had a huge choice of food hot and cold. Meals in the evening were great. In fact the Signature Sirloin Steak was best I have had for ages. Our room was comfortable and quiet. Staff were friendly and helpful .
5 out of 5
Recommended
for Couples
by Amelia from Bristol

Fantastic value for money, lovely rooms

Posted 05-Nov-2015 on Hotels
The rooms are amazing value and so nice/also have quite a romantic feel to them. Probably one of the nicest hotel rooms I've ever had, despite traveling internationally. Loved the hotel and will definitely return. Have stayed in a deluxe room and a king suite and both are equally amazing! Also staff are so nice and polite.
4 out of 5
Recommended
for Business Travellers
by JULIEN

This traveller left a rating score only Posted 02-Nov-2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from SE UK

Inner city down town Bristol

Posted 20-Oct-2015
Staying because of my brother in nearby hospital so kind and attentive staff made a real difference. I liked all the different nationalities and their stories. Thank you Holiday inn City Hotel.
4 out of 5
Recommended
for Business Travellers
by Haneta from London

Should be better

Posted 16-Oct-2015 on Hotels
I stayed in room without bathtub. Shower room was really smelly, I couldn't spent much time in there. No amenities in bathroom (you have to order for these) which is unusual for 4 star hotel with this price. No slippers too. WIFI and phone signal really poor. I brought my laptop for nothing. Breakfast great but they only recorded 1 breakfast although it supposed to be 2. I couldn't invited my colleague that stayed without breakfast to join me.
3 out of 5
Recommended
for Families
by A verified traveller

OK hotel in great location

Posted 14-Oct-2015 on Hotels
Quite a few things seemed not to work. One elevator was out the whole time I was there. Another one had "issues". Service was very uneven. Some staff were great, especially at Reception, others varied from one day to the next. Food in the restaurant was quite greasy.
5 out of 5
Recommended
for Couples
by jack from Leeds

Two days in Bristol.

Posted 09-Oct-2015 on Hotels
Trip to see grandson at Uni. Hotel was situated near his digs ,but near the "Bear pit" with its nomadic Residents sleeping rough! Hotel is good with convenient under ground parking (extra fee, but discounted from normal NCP rates. Hotel is quite a way from old town and the riverside attractions and return journey is uphill. Lots of shops nearby, good/bad attraction ??
5 out of 5
Recommended
for Couples
by David

This traveller left a rating score only Posted 05-Oct-2015 on Hotels