Ratings based on 316 Verified Reviews

4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Peterborough UK

Great hotel ,within easy reach of most things.

Posted 23-Jan-2017
Pros: Plenty of lifts, my wife has problems with stairs,it was warm, went in middle of Jan.
Cons: Mattress very very hard,although I never used mini gym bit like a fish bowl.
Location: Great location, great shopping close by
Bus stop outside hotel, bus station within easy walking distance. Staff very helpful,Great room, very clean,plenty tea coffee etc.Substantial breakfast. Can not comment on dinner ate out, easier.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Dec-2016
staff are very nice, patients, helpful, they introduced the beautiful place where I could visit
5out of 5
Recommended
for Everyone
by A verified traveller from Bristol

Nice hotel n friendly staff

Posted 01-Nov-2016
Pros: All staff made me feel welcome ...it was clean n tidy n good service
Cons: Nothing everything was excellent ...all staff welcoming n friendly
Location: Was near all shops
3out of 5
by A verified traveller

This traveller left a rating score only Posted 17-Oct-2016 on Hotels
5out of 5
by A verified traveller

This traveller left a rating score only Posted 10-Oct-2016 on Hotels
5out of 5
by A verified traveller

Great Stay

Posted 06-Oct-2016 on Hotels
Great Downtown location near Shopping and entertainment. Large room with a very nice bathroom.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 02-Oct-2016 on Hotels
5out of 5
Recommended
for Everyone
by A verified traveller from B

Very good hotel. Close to city centre

Posted 13-Sep-2016
Excellent in all aspects. Clean, staff friendly. No complaints.
4out of 5
by A verified traveller

Posted 12-Sep-2016 on Hotels
My stay was excellent, would recommend
2out of 5
by A verified traveller

Posted 12-Sep-2016 on Hotels
Hotel ok but check out took far too long, and they're not set up to cope with the volumes of people checking out. Check in was smooth but we needed to change the room we were originally given, and it took some persuasion but eventually they did move us to a room on the top floor. There's a loud bar nearby so lower floors can be even noisier.