Exterior
Check availability

Reviews of Country Inn & Suites by Radisson, Abingdon, VA

2.5 out of 5
Country Inn & Suites by Radisson, Abingdon, VA
940 E Main St, Abingdon, VA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1002 reviews" "
Rating 8 - Good. 224 out of 1002 reviews" "
Rating 6 - Okay. 51 out of 1002 reviews" "
Rating 4 - Poor. 15 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Damian

Liked: Cleanliness, staff & service
I was disappointed that as a Country Inn & Suites it would be held to a higher standard. Clearly, I was wrong. The rooms were clean but it was apparent that this hotel was built many years ago because it was very obviously dated.
Stayed 1 night in Apr 2024

8/10 Good

Robert

Travelled with partner
Liked: Staff & service
Ok
Stayed 1 night in Apr 2024

10/10 Excellent

Pauline, Tracy City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sharon Garza on 12 Apr 2024
Thank you for taking the time to give us feedback on your recent stay here at the Country Inn and Suites. We hope that we exceeded all your expectations and hope to see you again in the future.

8/10 Good

Susan, Stafford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for the area.
Stayed 1 night in Apr 2024
Response from Sharon Garza on 12 Apr 2024
Thank you for taking the time to rate our property. We appreciate it more than you know and hope to have you back with us in the future.

8/10 Good

Natasha, Woodstock

Stayed 1 night in Jan 2024
Response from Sharon Garza on 12 Apr 2024
Thank you for taking the time to rate our property. We appreciate it more than you know and hope to have you back with us in the future.

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating.
Stayed 1 night in Apr 2024
Response from Sharon Garza on 12 Apr 2024
Thank you for leaving a review and rating on your experience with us. We are so happy that we were able to satisfy! We hope to have you back again.

10/10 Excellent

Gerry

Travelled with partner
Liked: Amenities
People are very nice here…
Stayed 1 night in Apr 2024
Response from Sharon Garza on 12 Apr 2024
Thank you for taking the time to rate our property. We appreciate it more than you know and hope to have you back with us in the future.

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we encountered were friendly and it was perfect for an overnight stop.
Stayed 1 night in Mar 2024
Response from Sharon Garza on 12 Apr 2024
Thank you for taking the time to leave a review for us. We are so happy that our front desk staff were able to give you the upmost best customer service. We hope to have you back again for a future stay with us.

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were supportive and welcoming! I had a great stay here!
Stayed 1 night in Apr 2024
Response from Sharon Garza on 12 Apr 2024
Thank you for taking the time to leave a review for us. We are so happy that our front desk staff were able to give you the upmost best customer service. We hope to have you back again for a future stay with us.

10/10 Excellent

Luis

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, the staff was great and effortless check-in. I had a large dog, it was accommodating to my large dogs and to many other sizes. Breakfast was great, it had biscuit and gravy, and the usual eggs, sausage, waffles and cereal for the kids. Definitely would stay here again.
Stayed 2 nights in Mar 2024
Response from Sharon Garza on 12 Apr 2024
Thank you for leaving a review and rating on your staff experience with us! We are so happy that we were able to satisfy you and yours with not only that, but with the layout and amenities we have in our rooms and around the area! We hope to have you back again for a future stay!

10/10 Excellent

Priyam

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sharon Garza on 12 Apr 2024
Thank you for taking the time to give us feedback on your recent stay here at the Country Inn and Suites. We hope that we exceeded all your expectations and hope to see you again in the future.

10/10 Excellent

William

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice place to stay. We come through the area often. We tried a couple other hotels in the area and we won’t do that again. This is our go to from now on. Breakfast is awesome. Hats off to the cook!
Stayed 2 nights in Apr 2024
Response from Sharon Garza on 12 Apr 2024
We appreciate you leaving such a positive and captivating review for us. We do our best to exceed all expectations when it comes to breakfast, cleanliness, customer service, and everything else that we have to offer. We hope to have your visit again soon!

8/10 Good

saoussen

Liked: Cleanliness, staff & service, property conditions & facilities
I like the property it's clean, nice, good customer service but it is far from everything.
Stayed 1 night in Feb 2024
Response from Sharon Garza on 12 Apr 2024
Thank you for taking the time to leave a review for us. We are so happy that our front desk staff were able to give you the upmost best customer service. We hope to have you back again for a future stay with us.

10/10 Excellent

patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, clean, just a bit dated but excellent value
Stayed 1 night in Mar 2024
Response from Sharon Garza on 12 Apr 2024
Thank you for leaving a rating and review for our property. We are happy to hear that you enjoyed your stay with us and the cleanliness of our hotel.

10/10 Excellent

John

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous and accommodating. Breakfast was fantastic. Room was quiet, clean and comfortable. A great value!
Stayed 1 night in Mar 2024
Response from Sharon Garza on 12 Apr 2024
We appreciate you leaving such a positive and captivating review for us. We do our best to exceed all expectations when it comes to breakfast, cleanliness, customer service, and everything else that we have to offer. We hope to have your visit again soon!

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Young man at checkin was great. Had suggestions for affordable and tasty dining. Very quiet room. Nice breakfast with good selection. Easy on and off for 81. Second stay at this property and will stay again when in the area.
Stayed 1 night in Mar 2024
Response from Sharon Garza on 12 Apr 2024
Thank you for leaving a review and rating on your staff experience with us! We are so happy that we were able to satisfy you and yours with not only that, but with the layout and amenities we have in our rooms and around the area! We hope to have you back again for a future stay!

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the no pet policy!
Stayed 1 night in Mar 2024
Response from Sharon Garza on 12 Apr 2024
Thank you for leaving a review and rating on your experience with us. We are so happy that we were able to satisfy, unfortunately we do allow pets, so I am not sure where you saw that this is noy a pet friendly hotel. We hope this means that we exceeded all expectations of what you thought an actually pet friendly hotel would be like. We hope to have you back again.

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the inside was clean and the staff went far above and beyond with their willingness to help positive attitude and knowing their job. I didn't like the view from my room as it was like a storage facility with lots of RV's parked outside. It was very junky looking
Stayed 2 nights in Mar 2024
Response from Sharon Garza on 12 Apr 2024
Thank you for leaving a review and rating on your experience with us. We are so happy that we were able to satisfy! We hope to have you back again.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good property
Stayed 1 night in Mar 2024
Response from Sharon Garza on 12 Apr 2024
We are so glad to hear that we were able to satisfy during your stay here at the Country Inn and Suites. We’d like to thank you for taking the time out to leave us a rating and review of our property.

8/10 Good

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
Overall property was clean, didn't have a lot of interaction with staff to comment, but check-in was good. Breakfast was as expected. Room was nice. Bed was comfortable
Stayed 1 night in Mar 2024
Response from Sharon Garza on 12 Apr 2024
We appreciate you leaving such a positive and captivating review for us. We do our best to exceed all expectations when it comes to breakfast, cleanliness, customer service, and everything else that we have to offer. We hope to have your visit again soon!

8/10 Good

Karen, Burke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little noisy next to highway. Also we had neighboring rooms that were pretty noisy after midnight..doors opening and slamming shut. Don’t know how you control that!!! Maybe they checked in late! Overall clean and friendly staff. Lots of amenities around this hotel!
Stayed 1 night in Mar 2024
Response from Sharon Garza on 12 Apr 2024
We hate to hear that you had issues during your stay with us here at the Country Inn and Suites. Unfortunately, this issue is out of our control. Thank you for leaving a review, have a blessed day.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Bristol and Blue Ridge Parkway
Stayed 1 night in Mar 2024
Response from Sharon Garza on 12 Apr 2024
Thank you for taking the time to rate our property. We appreciate it more than you know and hope to have you back with us in the future.

10/10 Excellent

Lisa, Gainesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well worth the price. Clean and comfortable. Good breakfast. Shower could have been better.
Stayed 1 night in Mar 2024
Response from Sharon Garza on 12 Apr 2024
We appreciate you leaving such a positive and captivating review for us. We do our best to exceed all expectations when it comes to breakfast, cleanliness, customer service, and everything else that we have to offer. We hope to have your visit again soon!

8/10 Good

Billy, Toms River

Travelled with partner
Liked: Amenities
Good property at a fair price. A nice change from other properties that are not maintained.
Stayed 1 night in Mar 2024
Response from Sharon Garza on 12 Apr 2024
Thank you for leaving a review and rating on your experience with us. We are so happy that we were able to satisfy! We hope to have you back again.

8/10 Good

Amy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sharon Garza on 12 Apr 2024
Thank you so much for your review. We are happy to know that you enjoyed our stay with us, and we look forward to your return when in the area.

10/10 Excellent

Barbara

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is well situated off the highway yet quiet once tucked into your room. Our check-in went smoothly and the lady at the front desk was very nice. Happy their dog friendly for our pup, too!
Stayed 1 night in Mar 2024
Response from Sharon Garza on 12 Apr 2024
We are so glad to hear that you were satisfied with our pet friendly accommodation. We like to make our fury friends feel just as at home as we do all our guests. Thank you for leaving a review for us. We hope to have you back again in the future!

8/10 Good

SHARON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will was great at registering us in. Very pleasant and friendly
Stayed 1 night in Mar 2024
Response from Sharon Garza on 12 Apr 2024
Thank you for taking the time to leave a review for us. We are so happy that our front desk staff were able to give you the upmost best customer service. We hope to have you back again for a future stay with us.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sharon Garza on 12 Apr 2024
Thank you for taking the time to give us feedback on your recent stay here at the Country Inn and Suites. We hope that we exceeded all your expectations and hope to see you again in the future

10/10 Excellent

Vladimir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the highway, easy in and out.
Stayed 1 night in Feb 2024
Response from Sharon Garza on 12 Apr 2024
We appreciate your review! It is always nice to know what our guests find the most accommodating here at our hotel. Thank you for taking the time to respond. Have a blessed day.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2024
Response from Sharon Garza on 12 Apr 2024
We are so glad to hear that we were able to satisfy during your stay here at the Country Inn and Suites. We’d like to thank you for taking the time out to leave us a rating and review of our property.

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convenient location that is close to the interstate and to my clinical site.
Stayed 1 night in Feb 2024
Response from Sharon Garza on 12 Apr 2024
We appreciate your review! It is always nice to know what our guests find the most accommodating here at our hotel. Thank you for taking the time to respond. Have a blessed day.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sharon Garza on 12 Apr 2024
Thank you for taking the time to rate our property. We appreciate it more than you know and hope to have you back with us in the future.

10/10 Excellent

julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Feb 2024
Response from Sharon Garza on 18 Feb 2024
Thank you for taking the time to rate our property. We appreciate it more than you know and hope to have you back with us in the future.

8/10 Good

elizabeth, Westville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sharon Garza on 18 Feb 2024
Thank you for taking the time to rate our property. We appreciate it more than you know and hope to have you back with us in the future.

8/10 Good

Jeffrey, Glen Allen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay at this property. Not a lot around it, but that was fine. There was an excellent Mexican restaurant that you could walk to. We would definitely stay there again.
Stayed 1 night in Dec 2023
Response from Sharon Garza on 17 Feb 2024
We are certainly thrilled to know that you enjoyed your stay at our hotel. Thank you so much for your kind words. We look forward to your return when in the area.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sharon Garza on 17 Feb 2024
Thank you so much for your review. We are happy to know that you enjoyed our stay with us, and we look forward to your return when in the area.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and room was clean and comfortable. Would definitely stay again.
Stayed 1 night in Jan 2024
Response from Sharon Garza on 29 Jan 2024
Thank you for taking the time to give us feedback on your recent stay here at the Country Inn and Suites. We hope that we exceeded all your expectations and hope to see you again in the future.

10/10 Excellent

Sky

Stayed 1 night in Jan 2024
Response from Sharon Garza on 18 Feb 2024
Thank you for taking the time to rate our property. We appreciate it more than you know and hope to have you back with us in the future.

10/10 Excellent

Stephen

Stayed 1 night in Jan 2024
Response from Sharon Garza on 2 Feb 2024
Thank you for taking the time to rate our property. We appreciate it more than you know and hope to have you back with us in the future.

8/10 Good

Felicia

Stayed 1 night in Jan 2024
Response from Sharon Garza on 2 Feb 2024
Thank you for taking the time to rate our property. We appreciate it more than you know and hope to have you back with us in the future.

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accommodations. Good breakfast. Dog-friendly and nice provision for taking the dog outside to do its business
Stayed 1 night in Jan 2024
Response from Sharon Garza on 2 Feb 2024
We are so glad to hear that you were satisfied with our pet friendly accommodation. We like to make our fury friends feel just as at home as we do all our guests. Thank you for leaving a review for us. We hope to have you back again in the future!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Gentleman at check-in was very pleasant.
Stayed 1 night in Jan 2024
Response from Sharon Garza on 2 Feb 2024
Thank you for taking the time to leave a review for us. We are so happy that our front desk staff were able to give you the upmost best customer service. We hope to have you back again for a future stay with us.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place...but
Stayed 3 nights in Dec 2023
Response from Sharon Garza on 2 Feb 2024
Thank you for taking the time to rate and review our property. If you would like to give a bit more feedback about your stay, you may call the hotel at 276-676-2829. We hope to have you with us again in the future.

10/10 Excellent

Janice

Stayed 1 night in Jan 2024
Response from Sharon Garza on 2 Feb 2024
Thank you so much for your review. We are happy to know that you enjoyed our stay with us, and we look forward to your return when in the area.

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sharon Garza on 2 Feb 2024
Thank you so much for your review. We are happy to know that you enjoyed our stay with us, and we look forward to your return when in the area.

4/10 Poor

lori

Liked: Staff & service
Disliked: Room comfort
Thin Walls
This hotel has some serious sound proofing needs. I would not stay here again. On the plus side, Will was an exceptionally good employee, friendly, professional and responsive
Stayed 1 night in Dec 2023
Response from Sharon Garza on 2 Feb 2024
We hate to hear that you had issues during your stay with us here at the Country Inn and Suites. Unfortunately, this issue is out of our control. Please, in the future if you would like leave a comment on your booking or ask us directly if we may book you a room on the quieter end of the building. Thank you for leaving a review. Have a blessed day.

10/10 Excellent

RICHARD, BUMPASS

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable place to stay
Stayed 1 night in Dec 2023
Response from Sharon Garza on 2 Feb 2024
We are certainly thrilled to know that you enjoyed your stay at our hotel. Thank you so much for your kind words. We look forward to your return when in the area.

10/10 Excellent

Avshalom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sharon Garza on 2 Feb 2024
Thank you for taking the time to give us feedback on your recent stay here at the Country Inn and Suites. We hope that we exceeded all your expectations and hope to see you again in the future.

6/10 Okay

James

Travelled with family
Liked: Cleanliness
Not the best
Loud clicking noise for a long time. Waited for a long time without anyone acknowledging me. They were busy trying to see why someone did not get a credit card for a previous guest. I understand that ia frustrating, but 5 people do not need be looking at the computer while a new guest is waiting to check in.
Stayed 1 night in Dec 2023
Response from Sharon Garza on 2 Feb 2024
We do apologize, for we have been going through some training with our front desk associates around this time. Thank you for leaving a review and rating for our property.

8/10 Good

michael

Stayed 1 night in Dec 2023
Response from Sharon Garza on 29 Jan 2024
Thank you for taking the time to rate our property. We appreciate it more than you know and hope to have you back with us in the future.