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This was a therapeutic sanctuary, providing everything that was needed from Tio Pepe to comprehensive info on Bath to luxurious accommodation & excellent, knowledgeable management. Nothing was too much trouble. Best breakfast I've had in any country - I would like to go for a full 2 weeks to try ...
Loved the B&B. Easy to get around either walking or by taxi. Close to the major attractions. Great restaurant. The pistachio suffle we had for desert was outstanding. Definitely recommend the Francis Hotel!
Hotel staff was extremely rude when I checked in. The room was ok. Small but beds were comfy. Floor in bathroom was falling apart and carpet in bedroom area was clearly not vacuumed. Tons of random stairs so difficult if you have heavy luggage and they put you on a top level towards the back. Also ...
Beautiful hotel with nice rooms, good breakfast, and friendly staff. After our experience I would recommend either staying directly in Bath or getting other transportation into Bath so that you can then walk around the city. DO NOT try to drive around Bath yourself. Otherwise, this is splendid place ...
Cannot complain about the service, the staff were very helpfull and it was a pleasure to stay there, will be staying there again when I'm up that way
Hotel is centrally located to nearby shops and places of attraction. A walk from the hotel to these places makes it very convenient. Hotel staff is readily helpful to answer any questions.
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