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Besides the early stuff up of giving me the wrong room. The staff were very quick to change my room to the one i ordered. Have stayed here a few times now everytime a great experience.
Amazing hotel filled with old world charm. Outstanding staff, with just the best attitude service I have encountered in Australia so far. Highly recommend.
We stayed at the Jephson for 3 nights (Thu-Sat), whilst visiting Brisbane for a wedding. It was quite comfortable, and I would single out the front office staff, in particular, for praise - they were very helpful indeed. However, people staying in this hotel need to be aware - the Room Service menu ...
I booked a group into the Royal while we were in transit to and from Papua New Guinea. It is a very comfortable hotel in a great location. We were in just the right spot to enjoy the Botanical Gardens right across the street, explore the historical parts of Brisbane, or walk the beautiful river trails. ...
The hotel is in a great spot, is very clean and the staff are friendly. I initially thought it was great to receive an upgrade ... BUT .... there is train noise from the non city side until late and early in the morning.
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