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Outdoor pool, pool loungers
Outdoor pool, pool loungers
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Guest reviews

4.2/5 Very good
980 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationCathedral Square3 min walk
Popular LocationBrisbane Customs House5 min walk
Popular LocationANZAC Square War Memorial6 min walk
AirportBrisbane, QLD (BNE)15 min drive

Choose dates to view prices

  • Standard Double Room, 2 Double Beds

    4.5/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Double Room, 2 Double Beds
  • Standard Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed
  • Premier Room, 1 King Bed, Balcony

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsPremier Room, 1 King Bed, Balcony
  • Executive Suite, 1 King Bed, Balcony

    5/5 guest room rating

    Room amenities

    • 721 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed, Balcony
  • Premier Double Room, 2 Double Beds

    3.8/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsPremier Double Room, 2 Double Beds
  • Premier Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsPremier Room, 1 King Bed

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Brisbane

Novotel Brisbane is located near the beach and in a walkable area with good shopping. Cathedral Square and ANZAC Square War Memorial are notable landmarks, and the area's natural beauty can be seen at Brisbane Botanic Gardens and Roma Street Parkland. Consider Riverstage for a night out, and don't miss South Bank Parklands if you're travelling with kids.

Visit our Brisbane travel guide
Map
Popular Location

What's nearby

  • Cathedral Square - 3 min walk
  • Brisbane Customs House - 5 min walk
  • ANZAC Square War Memorial - 6 min walk
  • Eagle Street Pier - 10 min walk
  • Queen Street Mall - 11 min walk

Getting around

  • Brisbane Central Station - 4 min walk
  • Brisbane, QLD (BNE) - 15 min drive

Restaurants

  • The Pantry — 1 min walk
  • GourmetBar — 1 min walk
  • Eat Street Northshore - 10 min drive

About this property

Novotel Brisbane

Family-friendly Brisbane hotel in Spring Hill, walk to Eagle Street Pier
A restaurant, an outdoor pool and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a sauna are on-site. All 296 rooms offer free WiFi, 24-hour room service and TVs with satellite channels. Other amenities available to guests include minibars, coffee/tea makers and pillow menu.
Novotel Brisbane offers 296 forms of accommodation with minibars and a safe. A pillow menu is available. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking: AUD 35 per night

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: AUD 24-32 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Wedding services

Languages spoken

  • English
  • Filipino
  • French
  • Indonesian
  • Italian
  • Portuguese

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Linens
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Films for purchase
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 60.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 24 and AUD 32 per person (approximately)
  • Covered self-parking fee: AUD 35 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 48 hours between bookings
The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel Brisbane Hotel
Novotel Brisbane
Novotel Brisbane Hotel
Novotel Brisbane Spring Hill
Novotel Brisbane Hotel Spring Hill

Frequently asked questions

Can I cancel my reservation for free at Novotel Brisbane and receive a full refund?
Yes, Novotel Brisbane offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Brisbane cancellation policy on our site for more details about any exclusions or requirements.
Does Novotel Brisbane have a pool?
Yes, this property has an outdoor pool.
Is Novotel Brisbane pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self-parking is available for AUD 35 per night.
What time is check-in at this hotel?
Check-in is from 2:00 PM to anytime.
What time is check-out at Novotel Brisbane?
Checkout is at 11 AM.
Where is this property located?
This family-friendly Brisbane hotel is located near the airport, within a 10-minute walk of Cathedral Square, Brisbane Customs House and ANZAC Square War Memorial. Eagle Street Pier and Queen Street Mall are also within 15 minutes. Brisbane Central Station is only a 4-minute walk and Brisbane Roma Street Station is 12 minutes.

Guest reviews

Overall score and ratings for Novotel Brisbane

4.2
Very good
5 - Excellent
404
4 - Good
420
3 - Okay
109
2 - Mediocre
34
1 - Poor
13
4.4
Cleanliness
4.4
Service and Staff
4.0
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can not fault this hotel, excellent facilities and service!

Stayed 3 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked all of it. Novotel is always a good place to stay.

Stayed 4 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Modern, very clean, kid friendly. Staff are great.

Stayed 1 night in Jan 2020