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Room type

Deluxe Queen

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Deluxe King

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Deluxe Twin

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Executive King

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Deluxe Breakfast Package

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Executive Breakfast Package

Max Occupancy: 2 guests (up to 1 child, 1 infant)


Get an overview of this hotelFamily-friendly Brisbane hotel in Brisbane CBD, walk to Queen Street Mall



This family-friendly Brisbane hotel is located in the entertainment district, within a 10-minute walk of Brisbane City Hall, Queen Street Mall, and Roma Street Parkland. Suncorp Stadium and Brisbane Convention and Exhibition Centre are also within 1 mi (2 km).

Hotel Features

Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, 24-hour room service, and a business center.

Room Amenities

All 191 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and coffee makers. Other amenities available to guests include pillowtop beds, iPod docks, and 24-hour room service.

Hotel Amenities

Hotel Amenities

Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a business center and meeting rooms.

A computer station is located on site and high-speed wired and wireless Internet access is complimentary. 7 meeting rooms are available. This luxury hotel also offers a fitness center, tour/ticket assistance, and multilingual staff. Onsite parking is available (surcharge).

Hotel Jen Brisbane has designated areas for smoking.

  • Number of meeting rooms - 7 
  • Free WiFi 
  • Meeting rooms 
  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 191 
  • ATM/banking 
  • Number of floors - 17 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee shop or café 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Fitness facilities 
  • Gift shops or newsstand 
  • Free wired high-speed Internet 
  • Computer station 
  • Luggage storage 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Bar/lounge 
  • Elevator/lift 
  • 24-hour front desk 
  • Multilingual staff 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Self parking (surcharge)

Room Amenities

  • Pay movies 
  • Free newspaper 
  • Climate control 
  • Phone 
  • Refrigerator 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Iron/ironing board 
  • Desk 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • iPod docking station 
  • Air conditioning 
  • In-room safe 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Pillowtop mattress 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

NEST on Roma Street - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 2 PM


Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Hotel Name

We should mention

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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