- Liked: Staff & service, amenities, property conditions & facilities
We were on the ground floor and the door slamming in the early hours of the morning was as issue when all they need to do is fix it with a soft close which costs nothing. It was full on the Saturday night and the breakfast room was full so we had to wait which was annoying as we were on a tight time frame to get back with a long drive a head of us. The location was great, so were the staff, it is being refurbished which our room needed as we had to ask them to make sure it was hoovered due to dust and toe nail clippings under furniture which we moved because it was tight when you passed the bed. There was mould in the bathroom because the fan had been turned off as it made a heck of a noise once it got going. Having said that we would definitely stay again as these were easy fixable things, and the staff were fantastic at making you welcome and trying to please you.