Ratings based on 258 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
63% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller from US

Would not recommend

Posted 26-Nov-2016
Front desk clerk didn't check anything to verify I was who I said. There is no elevator (only way levels), the heater didn't work and the sheets were very rough. Game day weekend means the rate was inflated and certainly not worth it.
Comment from Hotel Management
03-Dec-2016 by PRush Executive Director, Hotel Management
Thank you for bringing this matter to our attention Kellina, we will address this with staff. Have a Super Day!
2out of 5
by A verified traveller from Fairfile, WV

beds extremely soft, very uncomfortable

Posted 25-Nov-2016
Pros: the price
Cons: customer service, firmer beds
Location: conveniently located next to highway exit
the receptionist could not find our reservation not even after so many tries, after some time one other person tried, and find us, when asked his response was that Expedia temporarily cancelled our reservation, which was not true, he just tried to cover the previous receptionist incompetency.
Comment from Hotel Management
03-Dec-2016 by PRush Executive Director, Hotel Management
Eta, thank you for making us aware that perhaps our front desk staff needs additional training. We will definitely look into this. I hope if you are in the area, you will stop and see us again
4out of 5
by A verified traveller

Great stay.

Posted 08-Nov-2016
Pros: The staff and location
Cons: Bedding could use some updating.
Location: Cracker Barrel and gas station same exit
Hotel employee Tara was awesome. I had issues with reservation due to an error from Expidea. During this time Tara was extremely helpful and professional even giving juice to our child while he waited. We also left cell phone in lobby and she contacted us in the room. Overall great staff and hotel and value.
Comment from Hotel Management
13-Nov-2016 by PRush Executive Director, Hotel Management
We are pleased to hear that you enjoyed your stay and that our staff was helpful. We look forward to seeing you again.
3out of 5
by A verified traveller

Smoker friendly unfortunately

Posted 07-Nov-2016
This is a smoker's motel. Don't let the no smoking sign beside the door fool you. From the time you walk through the front door, the building smells like an ash tray. The 2nd floor and room was worse. If you don't like the smell stay away. However, the person at the desk was friendly, the room was clean other than the smell, very affordable, easy to find off of I-79 and the bed was fairly comfortable. Not a bad stay if you can tolerate cigarette smell.
Comment from Hotel Management
13-Nov-2016 by PRush Executive Director, Hotel Management
I am sorry that you had the experience Dan. I will definitely follow up with staff as our goal is to ensure our guest satisfaction.
4out of 5
by A verified traveller from North Ridgeville, OH

Nice hotel, close to I-79.

Posted 31-Aug-2016
Pros: The breakfast had a nice variety of items.
Cons: Everything was good.
Location: Close to I-79 and University of West Virginia.
Check-in was quick and personnel were very friendly.
Comment from Hotel Management
31-Aug-2016 by Patty R Executive Director, Hotel Management
Diane, thank you for your feedback. We really appreciate your stay with us and look forward to serving you again.
5out of 5
by A verified traveller

One night

Posted 20-Aug-2016 on Hotels
Beds were uncomfortable .
Comment from Hotel Management
23-Aug-2016 by General Manager, Hotel Management
In the event that you find any discomfort in your room, please never hesitate to make the front desk aware of it. They will happily move you to another room. Have a Super Day!
4out of 5
by A verified traveller

Basic amenities but great staff and super clean!

Posted 16-Aug-2016
Right off the highway, Cracker Barrel restaurant next door. Old, basic motel but very very clean and the staff was friendly and extremely helpful.
Comment from Hotel Management
23-Aug-2016 by PRush Executive Director, Hotel Management
So glad to hear that you enjoyed your stay with us. We look forward to seeing you again.
4out of 5
by jodi from Lock haven Pa

Posted 11-Jul-2016 on Hotels
The front desk was nice, room was nice and clean bed very comfortable.
Comment from Hotel Management
23-Aug-2016 by General Manager, Hotel Management
So glad to hear that you enjoyed your stay Jodi and that are staff was helpful. Have a Super Day!
3out of 5
by Charlotte

Posted 05-Jul-2016 on Hotels
Comment from Hotel Management
23-Aug-2016 by General Manager, Hotel Management
Charlotte, thank you for staying with us. We look forward to seeing you again. Have a Super Day!
3out of 5
by A verified traveller

Posted 05-Jul-2016 on Hotels
Comment from Hotel Management
31-Aug-2016 by General Manager, Hotel Management
Thank you for staying with us, we look forward to seeing you again.