Breakfast and dinner served, American cuisine

Reviews of Courtyard by Marriott Bridgeport Clarksburg

3 out of 5
Courtyard by Marriott Bridgeport Clarksburg
30 Shaner Drive, Bridgeport, WV

Reviews

9.2

Wonderful

Rating 10 - Excellent. 212 out of 305 reviews" "
Rating 8 - Good. 68 out of 305 reviews" "
Rating 6 - Okay. 10 out of 305 reviews" "
Rating 4 - Poor. 7 out of 305 reviews" "
Rating 2 - Terrible. 8 out of 305 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Howard, Toronto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My big complaint is that this property offers only DARK ROAST coffee in the rooms. I hate dark roast coffee. You should have a medium roast available as an option. Not staying here again if I can't get decent cup of coffee in the morning.
Stayed 1 night in Jan 2024
Response from GM on 18 Jan 2024
Thank you for your recent stay and valuable feedback. We do have a blonde roast Starbucks coffee available for purchase in our lobby. We hope to welcome you back again.

8/10 Good

Olivier

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and quiet. Several dining options in walking distance.
Stayed 1 night in Dec 2023
Response from GM on 18 Jan 2024
Thank you for your recent stay and kind comments. We hope to welcome you back again.

10/10 Excellent

Catherine

Stayed 1 night in Dec 2023
Response from GM on 26 Feb 2024
Thank you for your recent stay and valuable feedback. We hope to welcome you back.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, the room clean and quiet.
Stayed 1 night in Dec 2023
Response from GM on 2 Jan 2024
Thank you for your recent stay and kind comments. We hope to welcome you back .

10/10 Excellent

Jennifer, hurricane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite place to stay!!
Stayed 1 night in Dec 2023
Response from GM on 5 Dec 2023
Thank You! We hope to welcome you back again soon!

10/10 Excellent

Michael S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about the property
Stayed 4 nights in Nov 2023
Response from Michelle on 29 Nov 2023
Thank you for your recent stay and valuable feedback! We hope to welcome you back again soon.

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from GM on 7 Nov 2023
Thank you for your recent stay and valuable feedback. We hope to welcome you back again.

10/10 Excellent

cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GM on 7 Nov 2023
Thank You for your recent stay. We hope to welcome you back again.

10/10 Excellent

Judy

Stayed 1 night in Oct 2023
Response from GM on 7 Nov 2023
We are delighted you enjoyed your stay and hope to welcome you back again.

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful about the stay. Super helpful staff. Also I still cant get over how quiet this hotel was! Even on a WVU football game weekend!
Stayed 2 nights in Oct 2023
Response from GM on 24 Oct 2023
Thank you for your recent stay and kind comments. We are delighted you enjoyed your stay and hope to welcome you back again soon.

10/10 Excellent

Jason

Liked: Cleanliness
Stayed 2 nights in Oct 2023
Response from GM on 25 Oct 2023
Thank you for your recent stay and 5 stars! We hope to welcome you back again.

8/10 Good

Deborah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from GM on 20 Oct 2023
Thank you for your recent stay and valuable feedback.

8/10 Good

Joseph, Waterford

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the area for business, will stay here again in the future.
Stayed 1 night in Oct 2023
Response from GM on 20 Oct 2023
Thank you for your recent stay and valuable feedback. We hope to welcome you back again.

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from GM on 7 Nov 2023
Thank you for your stay and feedback. We hope to welcome you back.

6/10 Okay

Fayçal, Montreal

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The stay could have been much better if the cleaning was done properly. During the full stay, the bed was made, towels replaced but sink, toilet & shower never cleaned. The last day the full room wasn’t done/cleaned even though i left for work by 9.45am.
Stayed 3 nights in Sep 2023
Response from GM on 18 Sept 2023
Thank you for your recent stay and valuable feedback. I have shared this with our housekeeping department in an effort to prevent this from occurring in the future.

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility. Needs complimentary breakfast.
Stayed 1 night in Sep 2023
Response from GM on 18 Sept 2023
Thank you for your recent stay and valuable feedback. We hope to see you again soon.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from GM on 18 Sept 2023
Thank you for your recent stay and 10 out of 10! We hope to welcome you back.

10/10 Excellent

lisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful! The staff was very welcoming and friendly. The environment is beautifully designed with comfortable seating areas, Starbucks coffee, bistro for ordering food, wine, snd beer. There is also a grab and go drink and snack area. In the evening we enjoyed the large outdoor firepit with a glass of wine. The rooms were clean and comfortable. The shower area was large and very clean. We will definitely stay here again!
Stayed 2 nights in Aug 2023
Response from GM on 21 Aug 2023
Thank you for your recent stay and valuable feedback. We are you delighted you enjoyed your stay and hope to welcome you back again.

10/10 Excellent

Jennifer, hurricane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean! Great staff! Great location!
Stayed 1 night in Aug 2023
Response from GM on 21 Aug 2023
Thank you for your recent stay and 5 stars! We are delighted you enjoyed your stay and hope to see you again the next time your travels bring you to Bridgeport, WV.

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was convenient off the highway and had ample parking. The check in process was quick and the staff were friendly. The room was spacious, comfortable and clean. We arrived around 7:30 pm and there is a TGIF right across the parking lot so we ordered dinner online, picked it up and brought it back to our room. Overall, the hotel was a great place to stay after a long day of traveling.
Stayed 1 night in Jul 2023
Response from Michelle on 7 Aug 2023
Thank you for your recent stay and valuable feedback, we hope to welcome you back!

6/10 Okay

Bradly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There is only 1 elevator an it is incredibly slow. The beds were like sleeping on concrete.
Stayed 1 night in Jul 2023
Response from Michelle on 24 Jul 2023
Thank you for your recent stay and valuable feedback.

10/10 Excellent

John, Cranberry Twp.

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, no surprises
Stayed 1 night in Jul 2023
Response from Michelle on 20 Jul 2023
Thank you for your recent stay and feedback. We hope to welcome you back soon.

10/10 Excellent

David

Stayed 1 night in Jul 2023
Response from Michelle on 7 Aug 2023
Thank you for your recent stay and valuable feedback. We hope to welcome you back soon!

8/10 Good

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Staff was always helpful, specially the Starbucks attendants
Stayed 2 nights in Jul 2023
Response from Michelle, GM on 14 Jul 2023
Thank you for your recent stay and feedback. We hope to welcome you again soon!

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Also happy with our stay.
Stayed 1 night in Jul 2023
Response from Michelle, GM on 6 Jul 2023
Thank you for your recent stay and valuable feedback. We hope to welcome you back again.

10/10 Excellent

Mary

Stayed 1 night in Jul 2023
Response from Michelle on 24 Jul 2023
Thank you for your recent stay. We hope to welcome you back again.

8/10 Good

Gary, Scott Depot

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Michelle, GM on 23 May 2023
Thank you for your recent stay and feedback. We hope to welcome you back again.

10/10 Excellent

Mike

Liked: Cleanliness
Great
Stayed 1 night in May 2023
Response from Michelle, GM on 23 May 2023
Thank you for your recent stay and 5 stars! We hope to welcome you back again.

10/10 Excellent

Nadine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Excellent customer service.
Stayed 2 nights in Apr 2023
Response from Michelle, GM on 1 May 2023
Thank you for your recent stay and valuable feedback. We are delighted you enjoyed your stay and hope to welcome you back again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything with hotel and my stay.
Stayed 1 night in Apr 2023
Response from Michelle, GM on 24 Apr 2023
Thank you for your recent stay and feedback, we hope to welcome you back again soon!

8/10 Good

bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. Gym open all night. Food was good. Super clean and just overall happy to be there
Stayed 1 night in Apr 2023
Response from Michelle, GM on 18 Apr 2023
Thank you, we hope to welcome you back again.

10/10 Excellent

Kathy, Morgantown

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was modern and clean. Loved the outdoor areas. Pool could have been bigger.
Stayed 3 nights in Apr 2023
Response from Michelle, GM on 18 Apr 2023
Thank You, we hope to welcome you back again.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Michelle, GM on 4 Apr 2023
Thank you for your recent stay, we hope to welcome you back again.

10/10 Excellent

Matthew

Stayed 1 night in Mar 2023
Response from Michelle, GM on 18 Apr 2023
Thank you, we hope to welcome you back again.

6/10 Okay

Anne

Travelled with family
Liked: Staff & service
The staff at this hotel was very friendly. No breakfast or free coffee. The rooms are run down. Need definite upgrades. Would not recommend staying at this hotel again.
Response from Michelle, GM on 16 Mar 2023
Thank you for your recent stay and valuable feedback!

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Woke up by housekeeping
Everything was all good until we were woke up by the housekeeping lady a little before 9:30 a.m. if they had warned us the night before we would have hung a do not disturb sign on the door.
Stayed 1 night in Jan 2023
Response from Michelle on 24 Jan 2023
Thank you for your recent stay and valuable feedback. I apologize and have shared your feedback with the team to keep this from happening in the future. We hope to welcome you back again.

10/10 Excellent

Stephen

Stayed 3 nights in Dec 2022
Response from Michelle, GM on 16 Mar 2023
Thank you for your valuable feedback!

10/10 Excellent

NIASHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious
Response from Michelle, GM on 16 Jan 2023
Thank You for your recent stay and 5 stars! We hope to welcome you back!

4/10 Poor

Shawn Allen

Stayed 4 nights in Dec 2022

8/10 Good

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort
It was pleasant and peaceful.
Stayed 1 night in Dec 2022
Response from Michelle, GM on 27 Dec 2022
Thank you for your recent stay and valuable feedback. We hope to welcome you back again.

8/10 Good

Jay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and well-maintained. Good value. Only complaint was that check-in took a while because the only employee at the front desk kept getting interrupted with other things.
Stayed 1 night in Dec 2022
Response from Michelle, GM on 19 Dec 2022
Thank you for your recent stay and valuable feedback. We hope to welcome you back again soon.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities
My sister in law is traveling with my little niece and baby nephew from PA to WV to visit family; it got later in the day during her drive and the weather went downhill fast. She called me on the road in standstill traffic from a huge accident- I told her I’d book her a local room so they could all stay for the night safely. She got to the hotel with the kids around 830pm (you can imagine how crazy the kids were by this point lol) and the staff was beyond amazing to them- they not only were kind and gracious they also went above and beyond to make sure sis in law and the kids and their bags all got up to the room safely! My family is so grateful to the staff there- thank you for being so wonderful to our family by treating them like yours!!!
Stayed 1 night in Nov 2022
Response from Michelle, GM on 21 Nov 2022
Thank you for sharing your valuable feedback. The weather was terrible that evening and I am glad everyone was safe. We hope to welcome you all back again.

10/10 Excellent

Barbara

Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Michelle, GM on 1 Oct 2022
Thank you for your recent stay! We hope to welcome you back again soon.

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and location
Stayed 3 nights in Sep 2022
Response from Michelle, GM on 20 Sept 2022
Thank You! We hope to welcome you back again soon.

10/10 Excellent

Brittie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Friendly staff. Loved the outdoor area.
Stayed 2 nights in Aug 2022
Response from Michelle, GM on 16 Aug 2022
Thank you for your recent stay and kind comments. We hope to welcome you back again soon.

4/10 Poor

Ralph

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I booked through Expedia and paid in advance as usual. I was then charged extra when I checked out for local tax. That’s never happened before. Disappointing!
Stayed 2 nights in Jul 2022

10/10 Excellent

Jennifer J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well maintained, comfortable and very affordable compared similar hotel experiences.
Stayed 1 night in Jul 2022
Response from Michelle, GM on 25 Jul 2022
Thank you for your recent stay and valuable feedback. We hope to welcome you back again.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Michelle, GM on 25 Jul 2022
Thank you for your recent stay. We hope to welcome you back!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. All around great hotel
Stayed 1 night in Jun 2022
Response from Michelle, GM on 20 Jun 2022
Thank you for your recent stay and feedback!