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Reviews of Rob Roy Hotel

3 out of 5
Rob Roy Hotel
Aberfoyle, Stirling, Scotland

Reviews

8.0

Very good

Rating 10 - Excellent. 71 out of 229 reviews" "
Rating 8 - Good. 102 out of 229 reviews" "
Rating 6 - Okay. 42 out of 229 reviews" "
Rating 4 - Poor. 10 out of 229 reviews" "
Rating 2 - Terrible. 4 out of 229 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

James

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at rob roy hotel, stayed bed and breakfast and had dinner one night which was excellent, perfect portions and great value for money, breakfast good too. Room was good also, had our dog staying too and plenty of room for him
Stayed 3 nights in Mar 2024

10/10 Excellent

Geraldine

Stayed 1 night in Jun 2023
Response from Karen on 9 Aug 2023
Thank you, glad you enjoyed your stay with us

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Karen on 2 Apr 2023
Thank you

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service from a great hotel
Stayed 1 night in Feb 2023
Response from Karen on 2 Apr 2023
Thank you very much, hope to see you back sometime

8/10 Good

Ross

Stayed 1 night in Jan 2023
Response from Karen on 9 Feb 2023
Thank you

8/10 Good

Oliver

Liked: Staff & service, property conditions & facilities
The surroundings and everything was ok. It is a special facility in a remote location. Bit of almost a luxury bunk house. The setting is beautiful and I wonder how planning permission was obtained?
Stayed 1 night in Oct 2022
Response from Karen on 14 Oct 2022
Thanks for the review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldn’t do enough to ensure our stay was perfect!
Stayed 4 nights in Aug 2022
Response from Karen on 16 Sept 2022
Thank you. Glad you enjoyed your stay with us

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

George

Stayed 1 night in Jul 2022
Response from Karen on 27 Aug 2022
Thank you

4/10 Poor

Dorothy

Travelled with family
Liked: Cleanliness
Don’t stay here
Place was clean although I thought there was a pool based on the strong smell of the bleach product used for cleaning. I can see the appeal for bus groups but don’t stay here unless you like visiting a seniors care home. Food was terrible.
Stayed 1 night in Jul 2022
Response from Karen on 27 Aug 2022
thank you for taking the time to leave a review, im sorry you did not enjoy your stay with us

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aberfoyle stay
The Rob Roy hotel on the outskirts of Aberfoyle is an excellent place to stay to explore this beautiful area of Scotland. Parking was available onsite and thehotel ison the A81 road from Glasgow so it is easy to find. The hotel Staff were excellent, especially Karen on reception. Overall excellent value for money.
Stayed 1 night in Jul 2022
Response from Ann on 27 Aug 2022
Thank you for the review, we are very lucky to have the staff we do, I will pass on your kind words to themSee you again soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy, clean, but thin walls!
Comfortable and clean, but very thin walls. We were awoken at 7am by the neighbors and the people in the hall. Breakfast was fine --something for omnivores, vegetarians, and lactose -free/gluten-free guests. Good location.
Stayed 1 night in Jul 2022
Response from Karen on 27 Aug 2022
Thank you for your review

8/10 Good

E

Travelled with family
Liked: Cleanliness, staff & service
Nice enough!
Nice enough. Nice surroundings. Clean room & facilities. Friendly staff. Only drawbacks were lack of air con or a fan, in 29° heat it was a struggle to sleep! And the shower was awful! It's a long walk from reception to your room, so if you can't walk far, mention this when booking! 1 mile walk / drive to Aberfoyle, nothing directly next to the hotel but at least that meant there was no noise outside from noisy revellers! It's was very quiet!
Twin room
One of 3 long corridors to our room from reception!
Stayed 1 night in Jul 2022
Response from Karen on 27 Aug 2022
Thank you for the review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Karen on 3 Jul 2022
Thank you

10/10 Excellent

L

Stayed 2 nights in Jun 2022
Response from Ann on 21 Jun 2022
Thank you for taking the time to post a review. We are delighted that you enjoyed your stay with us and hope to see you again on a return visit

10/10 Excellent

Josephine

Stayed 2 nights in May 2022
Response from Karen on 20 May 2022
:)

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely 2 night stay. Twin room, good size. Extremely clean. Definitely newly painted (maybe plastered too). Not a mark anywhere. Room had brand new furniture and beds too. Wouldn’t hesitate to stay there again.
Stayed 2 nights in Apr 2022
Response from Karen on 1 May 2022
Thank you so much for your lovely review, glad you enjoyed your stay with us

8/10 Good

kirsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed our stay at this hotel, the beds were lovely and comfortable, very clean rooms and a good size. The breakfast was good with a selection of cereals and hot food, We had one evening meal at the hotel which wasn’t great, found a pub in the village which served lovely evening meals and would definitely recommend
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went out the way for earlier breakfast as our group needed to leave early, even though it was 15 mins it helped a lot . Great service .
Stayed 1 night in Nov 2021

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

CELESTE

Breakfast was good, too bad I only stayed for 1 night.
Stayed 1 night in Oct 2021

8/10 Good

Jim

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Oct 2021

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friendly and helpful. Room very comfortable and clean. A good base for touring Trossachs area.
Stayed 3 nights in Aug 2021
Response from Karen on 18 Sept 2021
Thank you

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went with our dog - we have been a few times really friendly staff and great food. Hotel is in a great location
Stayed 3 nights in Jul 2021
Response from Karen on 30 Jul 2021
Thank you for the lovely review, glad you enjoyed your stay with us again and we look forward to seeing you back soon

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Karen on 23 Jul 2021
Thank you

10/10 Excellent

Verified traveller

Liked: Staff & service
I liked everything I found it very homely
Stayed 1 night in Jun 2021
Response from Karen on 23 Jul 2021
Thank you, glad you felt at home here

8/10 Good

Elaine

Liked: Cleanliness, property conditions & facilities, room comfort
Really helpful staff. Very geared up to guests with dogs. Ours even got a complimentary sausage at breakfast time!
Stayed 1 night in May 2021
Response from Karen on 23 Jul 2021
thanks, glad you enjoyed the stay

8/10 Good

Tim, Aberdeen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good view lovely room. Location on Google maps is deceiving
Stayed 2 nights in Oct 2020
Response from Karen on 4 Nov 2020
Thanks Tim :)

8/10 Good

BarryBoom, Motherwell

Liked: Staff & service
have driven by the Rob Roy many times in the past but first time i have stayed and will be back. It is a good location and certainly seems to be friendly and welcoming. Facilities are a little dated and could do with a little modernasation but for the priced paid very much value for money
Stayed 1 night in Oct 2020
Response from Karen on 17 Oct 2020
Thank you for the nice review. Glad you enjoyed your recent stay

10/10 Excellent

Roslyn, North West England

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely reception from a welcoming very helpful lady. Bar and restaurant staff pleasant and helpful
Stayed 1 night in Sep 2020
Response from Karen on 4 Oct 2020
Thanks Roslyn, Glad you enjoyed your stay

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast served too late for an early departure.
Stayed 2 nights in Feb 2020
Response from Karen on 4 Mar 2020
Hi. Sorry breakfast was served to late for you

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Nice and relaxing just what we needed only thing that there was no night entertainment
Stayed 2 nights in Feb 2020
Response from Karen on 26 Feb 2020
Thank you for taking the time to post a review. Glad you enjoyed your stay with us

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable and relaxing stay
Stayed 1 night in Feb 2020
Response from ann on 10 Feb 2020
Thank you for taking the time to post your review, we are delighted that you enjoyed your stay with us

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Karen on 13 Nov 2019
thank you

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019
Response from Karen on 26 Oct 2019
Thanks

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and the food excellent. Hotel its self could do with an upgrade however you get what you pay for, fully recommend to anyone and will be back
Stayed 1 night in Oct 2019
Response from Karen on 26 Oct 2019
Thank you for your review, hope to see you back sometime soon

2/10 Terrible

Chris

Disliked: Staff & service, room comfort
Disappointing
Checked Hotel online. Looked at Menu, which was our Anniversary Dinner, we Liked, so we booked Hotel. Went for Dinner only to find out there was a set evening menu, which was not the one online. That seemingly stopped at 6.00pm. I asked if the Chef was prepared to cook a meal we had seen online and it was refused. We had to go elsewhere in the Town and had a fantastic dinner. I had to leave my drink also, as I had to take my car into town. Very disappointing service. No thought for the customer. Wouldnt recommend to anyone, as their website is false information. Very deceptive
Stayed 1 night in Oct 2019
Response from Victor on 10 Oct 2019
Dear Chris, I`m sorry that you didn`t enjoyed your stay with us but I do feel that review you gave us is a bit harsh considering what happened. The menu you looked at and downloaded on our website was the ‘Thistle Bar Menu’ and the description above indicates that this menu is only served during the day (‘Light snack and beverages are available during the day in our Thistle Bar Lounge). Below the ‘Thistle Bar Menu’ we do have a sample dinner menu as well which gives you an idea that what kind of menu we`re offering at dinner time which is not a set menu but has different and less options than the bar menu. You`re request to eat from the bar menu at dinner time couldn`t be accommodated simply because we had another 80 guests for dinner at that time. You also mentioned in your review that you had to leave your drink behind because you had to drive your car but you failed to mention that on your return to the hotel the duty manager gave you and your wife complimentary drinks because you couldn`t finish yours beforehand. I always happy to read customer reviews whatever they`re good or bad because I do feel that we can learn from it but on this occasion I don`t think that we could have done anything different to make your stay more satisfying. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Not bad, not great
Restaurant in hotel was very good but hotel could use some updating. Adequate place to stay as far as what is in the area.
Stayed 1 night in Sep 2019
Response from Karen on 2 Oct 2019
Thank you for your review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real gem in the middle of nowhere - very well organized & a pleasant stay.
Stayed 1 night in Aug 2019
Response from Karen on 25 Aug 2019
Thank you for your kind review, glad you enjoyed your stay

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Good base
Good basic priced hotel comfortable rooms nice breakfast great base for visiting surrounding area
Stayed 2 nights in Aug 2019
Response from Karen on 14 Aug 2019
Thank you

4/10 Poor

Jonathan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not happy
The hotel is based in a beautiful location. However the place could use a good clean, spider webs everywhere and felt more like a nursing home than a hotel. My partner almost had a severe accident. There was a piece of large broken glass in her drink and she almost mistook it for a piece of ice and drank it. That could of been fatal! Let the bar know. Should never of happened. The beds felt like sleeping on concrete and woke up sore both mornings. And the floors could use renovated, every step was a crack or creak. Only decent thing was the staff they were polite and helpful. Won't be staying again
Stayed 2 nights in Jul 2019
Response from Karen on 25 Aug 2019
Thank you for your review & I'm sorry you did not enjoy your stay. Apologies over the incident at the bar, this should not have happened & I will pass all this to the management so they can look into it

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great staff. Food was average.
Stayed 1 night in Jul 2019
Response from Karen on 24 Jul 2019
Morning. Thank you for the review

6/10 Okay

Mary

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs updating
Stayed 2 nights in Jul 2019
Response from Karen on 14 Jul 2019
Thank you for taking the time to review our hotel

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay
We really enjoyed our stay at the Rob Roy. Location was great for our visit to Loch Lomond and the area. Staff were friendly and helpful. We would definitely visit again and recommend to our friends.
Stayed 1 night in Jul 2019
Response from Karen on 11 Jul 2019
Thank you very much for the review, glad you enjoyed your stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location, being only a short drive or 15 minute walk away from Aberfoyle, the hotel is clean and nicely laid out. The room was clean and spacious and was adequate for what I needed. I only had breakfast in the hotel, but that was excellent. I went for the cooked breakfast, but there were plenty of other options available. The hotel is a great base to explore the Trossachs and surrounding areas, I will definitely come back again.
Stayed 2 nights in Jul 2019
Response from Karen on 10 Jul 2019
Thank you, glad you enjoyed your stay

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Property was ok Room was lovely but whole place could do with an upgrade
Stayed 2 nights in Jun 2019
Response from Karen on 10 Jul 2019
Thank you for your review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Karen on 29 Jun 2019
thank you