Breakfast, lunch, dinner served; Italian cuisine

Reviews of Park Inn by Radisson Danube Bratislava

4 out of 5

Reviews

8.0

Very good

Rating 10 - Excellent. 229 out of 668 reviews" "
Rating 8 - Good. 259 out of 668 reviews" "
Rating 6 - Okay. 105 out of 668 reviews" "
Rating 4 - Poor. 46 out of 668 reviews" "
Rating 2 - Terrible. 29 out of 668 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very positive experience at this hotel. Breakfast, room and pool were excellent.
Stayed 6 nights in Mar 2024

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to walk around and explore the town. I would stay here again. The room has everything you need. The restaurant closes very early so no late night room service. The bed was not comfortable.
Stayed 2 nights in Nov 2023

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Stanislav Sugar - General Manager on 19 Sept 2023
Dear Veronika,Thank you for taking your time to rate your stay. I am delighted to hear you were satisfied with our services and it is our hope you will give us opportunity to welcome you again in Park Inn by Radisson Danube Bratislava hotel.Kind regards,Stanislav Sugar - General Manager

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great, but take care to understand exactly what is included in your rate, especially if you intend to use the pool: we were challenged every time we went to the pool, where the attendent told us every time that we had to pay £15 per person per 3-hour period, despite there being no mention of extra charges being required for the spa facilities when we booked. Each challenge was resolved by a call to reception, but it was quite tedious to go through it every time.
Stayed 4 nights in Aug 2023
Response from Stanislav Sugar - General Manager on 30 Aug 2023
Dear Michelle,Thank you for taking your time to write your review. I am delighted to hear you were satisfied with our services. In regards to described issue with the pool: Please accept my most sincerest apology. Your concerns will be discussed with my team. For sure it will help to avoid similar problems for the future. Thank you again for your feedback and I hope you will give us opportunity to better serve upon your future trip to Bratislava.Kind regards,Stanislav Sugar - General Manager

10/10 Excellent

Alon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good GYM, good location for public transportation
Stayed 1 night in Jul 2023
Response from Stanislav Sugar - General manager on 19 Jul 2023
Dear Alon,Thank you for superb rating and for your kind words. I am glad to hear you were satisfied with our services and I hope you will give us opportunity to welcome you again upon your future trip to Bratislava.Kind regards,Stanislav Sugar - General manager

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Stanislav Sugar - General Manager on 20 Jul 2023
Dear Jeremy,Thank you for taking your time to rate your stay. I am delighted to hear you were satisfied with our services. Thank you again for your feedback and I hope to see you back upon your future trip to Bratislava.Kind regards,Stanislav Sugar - General Manager

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
It was an amazing hotel and very friendly and helpful staff
Stayed 1 night in Jun 2023
Response from Stanislav Sugar - General Manager on 6 Jun 2023
Dear Lisa,Thank you for superb review. I am delighted to hear all went well during your stay. Hope to see you back again upon your future trip to Bratislava.Kind regards,Stanislav Sugar - General Manager

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Stanislav Sugar - General Manager on 18 May 2023
Dear Veronika,Thank you for superb rating! I am delighted to hear all went well. Hope to see you back upon your future trip to Bratislava.Kind regards,Stanislav Sugar - General Manager

8/10 Good

ieng

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice location. Most of the attractions are within walking distance. Room is clean.
Response from Stanislav Sugar – General Manager on 22 Nov 2023
Dear Ieng,Thank you for taking the time to write a review. I am pleased that you enjoyed your stay at Park Inn by Radisson Danube Bratislava and I look forward to seeing you again in the near future. Kind regards,Stanislav Sugar – General Manager

10/10 Excellent

Zuzana

Stayed 1 night in Dec 2022
Response from Stanislav Sugar - General Manager on 23 Dec 2022
Dear Zuzana,Thank you for taking your time to rate your stay. I am delighted to hear all went well and I hope to see you back upon your future trip to Bratislava.Kind regards,Stanislav Sugar - General Manager

10/10 Excellent

Taher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Park Inn Danube. The location was excellent, close to the landmarks, transport and Christmas Markets. Clean and tidy and staff were great. The breakfast was great and pizza at lunchtime was delicious. Would stay again
Response from Stanislav Sugar - General Manager on 19 Dec 2022
Dear Taher,Thank you for taking your time to write a review. I am delighted to hear all went well with your stay. Thank you again for your feedback and I hope to see you back upon your future trip to Bratislava.Kind regards,Stanislav Sugar - General Manager

10/10 Excellent

Milos

Stayed 1 night in Dec 2022
Response from Stanislav Sugar - General Manager on 6 Dec 2022
Dear Milos,Thank you for taking your time to rate your stay. I am delighted to hear all went well and I hope to see you back upon your future trip to Bratislava.Kind regards,Stanislav Sugar - General Manager

10/10 Excellent

Oliver

Stayed 3 nights in Oct 2022
Response from Stanislav Sugar - General Manager on 26 Oct 2022
Dear Oliver,Thank you for rating your stay. I am delighted to hear all went well and I hope to see you back upon your future trip to Bratislava.Kind regards,Stanislav Sugar - General Manager

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2022

4/10 Poor

Jani

Stayed 1 night in Jul 2022
Response from Stanislav Sugar - General Manager on 26 Jul 2022
Dear Jani, Thank you for taking your time to rate your stay. I am sorry to hear your experience did not meet your expectations. Please let me express my most sincerest apology for it. Thank you again for your feedback and I hope you will give us opportunity to better serve upon your future trip to Bratislava. Kind regards, Stanislav Sugar - General Manager

8/10 Good

Mio

Stayed 1 night in Jun 2022
Response from Stanislav Sugar - General Manager on 24 Jun 2022
Dear Mio, Thank you for taking your time to rate Park Inn by Radisson Danube Bratislava hotel. Hope to see you back upon your future trip to Bratislava. Kind regards, Stanislav Sugar - General Manager

8/10 Good

Dipen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Stanislav Sugar - General Manager on 13 Jun 2022
Dear Dipen, Thank you for taking your time to rate your stay. Kind regards, Stanislav Sugar - General Manager

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all fine.
Stayed 3 nights in Feb 2022
Response from Stanislav Sugar - General Manager on 4 Mar 2022
Dear Colin, Thank you for taking your time to rate your stay. I am delighted to hear all went well and I hope to see you back upon your future trip to Bratislava. Kind regards, Stanislav Sugar - General Manager

10/10 Excellent

Aben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Feb 2022
Response from Stanislav Sugar - General Manager on 4 Mar 2022
Dear Aben, thank you for superb rating. Glad to see you were satisfied with our services and hope to see you back upon your future trip to Bratislava. Kind regards, Stanislav Sugar - General Manager

10/10 Excellent

DOMENIC DI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the finer hotels I have stayed at, with great customer service.
Stayed 3 nights in Feb 2022
Response from Stanislav Sugar - General Manager on 15 Feb 2022
Dear Domenic, Thanks for your amazing review! I am glad to read all went well during your stay and we can't wait to seeing you back soon. Many thanks, Stanislav Sugar - General Manager

4/10 Poor

Hitoshi

Travelled with group
someone kept banging the door during night
Stayed 1 night in Nov 2021
Response from Stanislav Sugar - General Manager on 12 Nov 2021
Dear Hitoshi, Thank you for taking your time to write a review. I am sorry to hear about your negative experience from our property. Please accept my most sincerest apology. Described situation will be investigated. Thank you again for your feedback and I hope you will give us opportunity to better serve upon your future trip to Bratislava. Kind regards, Stanislav Sugar - General Manager

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Fantastic location, great staff and all at a price you can’t argue with. Most places are within walking distance and the hotel restaurant was lovely. We arrived early and the hotel allowed us to check-in which was a great surprise for us.
Hotel from bridge
Stayed 3 nights in Oct 2021
Response from Stanislav Sugar – General Manager on 27 Oct 2021
Dear Simon, Thank you for your kind comments. We are delighted to hear that you enjoyed your stay and we look forward to welcoming you back again very soon! Kind regards, Stanislav Sugar – General Manager

10/10 Excellent

Petra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, spa and breakfast.
Stayed 1 night in Sep 2021
Response from Stanislav Sugar - General Manager on 1 Oct 2021
Dear Petra, Thank you for taking your time to write a review. I am delighted to hear you were satisfied with our services. Hope to see you back upon your future trip to Bratislava. Kind regards, Stanislav Sugar - General Manager

10/10 Excellent

Aben

Stayed 3 nights in Aug 2021
Response from Stanislav Sugar – General Manager on 29 Sept 2021
Dear Aben, Thank you for taking the time to rate your stay. I am pleased that you enjoyed your stay at Park Inn by Radisson Danube Bratislava and I look forward to seeing you again in the near future. Kind regards, Stanislav Sugar – General Manager

8/10 Good

MILAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Close to buses, restaurants, etc.
Stayed 1 night in Aug 2021
Response from Stanislav Sugar - General Manager on 26 Aug 2021
Dear Milan, Thank you for posting your thoughts on here, we really value your feedback. I look forward to welcoming you back at Park Inn by Radisson Danube Bratislava hotel in Slovakia. Kind regards, Stanislav Sugar - General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location!! Near everything I needed! I really like staying here!! You can walk to so many places! Restaurants, Shopping Mall, etc
Stayed 14 nights in Jul 2021
Response from Stanislav Sugar - General Manager on 14 Aug 2021
Dear Guest, Thanks for your amazing review! I am glad to read all went well during your stay and we can't wait to seeing you back soon. Many thanks, Stanislav Sugar - General Manager

10/10 Excellent

LUCA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Good location, clean room, nice customer service - I had a good time during my business trip.
Stayed 2 nights in Jul 2021
Response from Stanislav Sugar - General Manager on 24 Jul 2021
Dear Luca, Thank you for taking your time to write a review. I am delighted to hear you were satisfied with our services and hope you will give us opportunity to serve you again upon your future trip to Bratislava. Kind regards, Stanislav Sugar - General Manager

8/10 Good

Jozef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay & great SPA
The hotel is nicely renovated! Local areas very clean, and strict Covid-19 roles in place ! Location of the hotel right in old town, all walking distance! The SPA phenomenal one of the best in city !! We loved the place! Breakfast was decent. The marketing director of the hotel amazing lady , she has a great understanding what is the customers needs.
Stayed 1 night in Jun 2021
Response from Stanislav Sugar – General Manager on 17 Aug 2021
Dear Jozef, Many thanks for taking the time to share your feedback with us. I am delighted to see you enjoyed your stay. I will share all your kind words with my entire team and especially with Lenka. Once again, thank you and we look forward to welcoming you back again soon. Kind regards, Stanislav Sugar – General Manager

10/10 Excellent

Anas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient
Very nice hotel, convenient location in the center. Super friendly staff and helpful I always stay in this hotel when i m in Bratislava
Stayed 1 night in Dec 2020
Response from Stanislav Sugar - General Manager on 21 Dec 2020
Dear Anas, Thank you for taking your time to write your review. I am delighted to hear all went fine and that you were happy with our services. Thank you again for your feedback and I hope to see you back upon your future trip to Bratislava. Kind regards, Stanislav Sugar - General Manager

8/10 Good

Kamran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
It was a very nice and great stay
Stayed 3 nights in Oct 2020
Response from Stanislav Sugar - General Manager on 9 Oct 2020
Dear Kamran, Thank you for taking your time to write your review. I am delighted to hear you enjoyed your stay and I hope to see you back upon your future trip to Bratislava. Kind regards, Stanislav Sugar - General Manager

4/10 Poor

Khalil

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Park Inn not a 4 star Hotel
I was upgraded to a Superior room and very small room, no table or chair to work on computer, wifi very poor, room very hot. I requested to change my first room because found a bug on curtains. I will rate this hotel as 2 star rather than 4 star. There are better hotels in BA in this rate and more comfortable.
Stayed 3 nights in Sep 2020
Response from Stanislav Sugar - General Manager on 30 Sept 2020
Dear Khalil, Thank you for taking your time to write your review. I am sorry to hear you experience did not meet your expectations. Please let me express my most sincerest apology for it. Yes, superior is normal size room with better view and wellness is included for this type of room. For the future: In case you are looking for a bigger room I would recommend to book one of our apartments. Thank you again for your feedback and I hope you will give us opportunity to better serve in the future. Kind regards, Stanislav Sugar - General Manager

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2020
Response from Stanislav Sugar - General Manager on 22 Sept 2020
Dear Guest, Thank you for rating your stay. I am glad to hear all went fine and I hope you will give us opportunity to serve you again upon your future trip to Bratislava. Kind regards, Stanislav Sugar - General Manager

10/10 Excellent

Alojz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Slovakian Warmth
I have stayed in many hotels for both leisure and business, however the Park Inn experience in the Slovak capital Bratislava was one of the most enjoyable. Everything from the excellent service received from the staff working there to the bed linen all was excellent! Well done and thank you to Patricia at the reception desk for a room upgrade for a room with the best view in Bratislava
Best location - Hoviezdoslav Sq - Castle - The Bridge of the Slovak National Uprising 1945 ( aka UFO bridge) all 1 mins walk from the hotel
COVID - 19 is taking very seriously in SR
Disinfected bathroom
Nice spacious room with ultra comfortable and soft bed linen!
Stayed 1 night in Sep 2020

8/10 Good

Peter, London

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020
Response from Stanislav Sugar - General Manager on 9 Sept 2020
Dear Peter, Thank you for rating your stay. Hope to see you back upon your future trip to Bratislava. Kind regards, Stanislav Sugar - General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Stanislav Sugar - General Manager on 5 Sept 2020
Dear Guest, Thanks for your amazing rating! I am glad to read all went well during your stay and we can't wait to seeing you back soon. Many thanks, Stanislav Sugar - General Manager

8/10 Good

Holly

Stayed 4 nights in Aug 2020
Response from Stanislav Sugar - General Manager on 5 Sept 2020
Dear Holly, Thank you for rating your stay. We hope you will give us opportunity to welcome you back upon your future trip to Bratislava. Kind regards, Stanislav Sugar - General Manager

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Stanislav Sugar - General Manager on 20 Aug 2020
Dear Gary, Thank you for rating Park Inn by Radisson Danube Bratislava Hotel. Kind regards, Stanislav Sugar - General Manager

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Difficult start
Pool closed, but thats not the hotels fault. But the gym (the main reason for staying) only opening at 8am is too late! The breakfast (charged at full rate) was minimal. Asked to wear face mask, which is fine and done. But some staff and guests not doing so. Hence pointless.
Stayed 1 night in Jul 2020
Response from Stanislav Sugar - General Manager on 10 Jul 2020
Dear Colin, Thank you for taking your time to write your review. I am sorry to hear your experience did not meet your expectations. Please, let me express my most sincerest apology for it. Yes, currently we are running the property with many restrictions due to the COVID-19. As you mentioned wellness is closed and the gym is not open fully. Same with the breakfast. We are unable to offer the full hot buffet as per Slovak hygienic regulations. But the restrictions are slowly releasing. Regarding the face masks: I am sorry about it. The team is aware that they should wear the masks and they should inform all clients to do so as well. But sometimes we receive a negative feedback from our guests that they will not .. We would be really happy if this virus disappear and we will be able to provide normal service. Once again, thank you for your feedback and I hope you will give us opportunity to better serve in the future. Kind regards, Stanislav Sugar - General Manager

10/10 Excellent

Aben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2020
Response from Stanislav Sugar - General Manager on 15 Mar 2020
Dear Aben, Thank you for taking your time to rate your stay. I am delighted to hear all went fine and I hope you will give us opportunity to serve you again upon your future trip to Bratislava. Kind regards, Stanislav Sugar - General Manager

10/10 Excellent

Aben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Stanislav Sugar - General Manager on 2 May 2020
Dear Aben, Thank you for rating Park Inn by Radisson Danube Bratislava Hotel. Happy to hear you were satisfied with your stay and I hope you will give us opportunity to serve you again in the near future. Kind regards, Stanislav Sugar - General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I went there to celebrate my birthday. The staff is really nice and helpful. The room was clean and had a good space. The hotel is near everything and we could go everywhere just walking. The only problem was about the swimming pool, we had to pay to use it and it was really awkward as we didn't see anything about that on website. Why we have to pay if we stay there?
Stayed 3 nights in Feb 2020
Response from Stanislav Sugar - General Manager on 11 Feb 2020
Dear Guest, Thank you for taking your time to write a review. I am glad to hear you enjoyed your stay. Yes, wellness is payable in case of standard room reservation. It is included in the other room categories like superior, apartment ... Thank you again for your feedback and I hope to see you back upon your future trip to Bratislava. Kind regards, Stanislav Sugar - General Manager

6/10 Okay

Denis

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Checkin at night took 10 minutes without queue. Cannot even imagine how long would it take if reception has more people staying in line. Extra money locked from my card account were not unlocked on checkout.
Stayed 1 night in Jan 2020
Response from Stanislav Sugar - General Manager on 3 Feb 2020
Dear Denis, Thank you for taking your time to write a review. I am sorry to hear your experience did not meet your expectations. Please let me express my most sincerest apology for it. I will discuss the longer check in my team and I will do my best to improve the service. Regarding the higher amount locked on your account: It is a standard procedure. Basically is a guarantee in case guest decide to use the restaurant or any other payable services which can be in this case added to the room account. Thank you again for your feedback and we hope you will give us opportunity to better serve in the future. Kind regards, Stanislav Sugar - General Manager

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and a good hotel.
Initially given an inner room when a City View had been booked, returned to reception and they swiftly gave me a different room with a perfect view. Room was hot, did usual of opening window and turning thermostat down/off, still had to sleep with window open despite it being Jan/Feb for both nights! Bed really comfortable, good breakfast and overall would more than happily stay again.
Stayed 2 nights in Jan 2020
Response from Stanislav Sugar - General Manager on 3 Feb 2020
Dear Jacqueline, Thank you for taking your time to write a review. I am sorry to hear your experience did not meet your expectations. Please let me express the most sincerest apology for it. This was due to very warm temperature in current winter. Thank you again for your feedback and we hope you will give us opportunity to better serve in the future. Kind regards, Stanislav Sugar - General Manager

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020
Response from Stanislav Sugar - General Manager on 27 Jan 2020
Dear Guest, Thank you for rating your stay. Hope to see you back upon your future stay to Bratislava. Kind regards, Stanislav Sugar - General Manager

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Bratislava
Great location close to old town area, easy walking distance to all the tourist spots and shopping malls Nice pool and sauna area with view directly to Castle
Stayed 2 nights in Jan 2020
Response from Stanislav Sugar - General Manager on 9 Jan 2020
Dear Karen, Thank you for taking your time to write a review. I am glad to hear you enjoyed your stay and hope you will give us opportunity to serve you again in the future. Kind regards, Stanislav Sugar - General Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is great and staff is very helpful. the room was clean and well furnished. Unfortunately, facing the river also meant being in front of a very busy road. the room was extremely warm, even without the heater on but opening the window lead to us getting distrurbed by all the buses and cards outside.
Stayed 3 nights in Dec 2019
Response from Stanislav Sugar - General Manager on 3 Jan 2020
Dear Guest, Thank you for posting your thoughts on here, we really value your feedback. I look forward to welcoming you back Park Inn by Radisson Danube Bratislava hotel in Slovakia. Kind regards, Stanislav Sugar - General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great location. Rooms were comfortable and staff was very nice. Breakfast had a good number of options.
Stayed 2 nights in Dec 2019
Response from Stanislav Sugar - General Manager on 30 Dec 2019
Dear Guest, Thanks for your superb review! I am delighted to hear you were satisfied with your stay and it is our hope to welcome you again upon your future trip to Bratislava. Kind regards, Stanislav Sugar - General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, lovely room with a nice view, friendly staff.
Stayed 4 nights in Dec 2019
Response from Stanislav Sugar - General Manager on 30 Dec 2019
Dear Guest, Thank you for your 5* review. We are glad to hear all went fine with your stay and we hope to see you back in the near future. Kind regards, Stanislav Sugar - General Manager

10/10 Excellent

Jan-Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Stanislav Sugar - General Manager on 11 Dec 2019
Dear Jan-Erik, Thank you for rating your stay. Glad to hear you were satisfied with our services and we hope to see you back in the near future. Kind regards, Stanislav Sugar - General Manager

6/10 Okay

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service and over all stay was pleasant. However, parking was an issue. When making a reservation it was indicated that parking was available. The unpleasant surprise was Euro 32.00 cost of parking over night. The cost was disproportionate to the cost of the hotel. It would be advisable to disclose the cost of parking up front to avoid perhaps unpleasant surprise. Of cause it may lead to some lost of bookings.
Stayed 1 night in Dec 2019
Response from Stanislav Sugar - General Manager on 9 Dec 2019
Dear Jan, Thank you for taking your time to write a review. I am sorry to hear your experience did not meet your expectations for what I would like to express my most sincerest apologies. Regarding the cost of parking: I am really sorry for it but the parking is payable as in all hotels located in central Bratislava. Once again, thank you for your feedback and I hope you will give us opportunity to better serve in the future. Kind regards, Stanislav Sugar - General Manager