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Reviews of Wilson Palace

4.5 out of 5
Wilson Palace
Stefanikova 4, Bratislava

Reviews

9.8

Exceptional

Rating 10 - Excellent. 236 out of 270 reviews" "
Rating 8 - Good. 28 out of 270 reviews" "
Rating 6 - Okay. 5 out of 270 reviews" "
Rating 4 - Poor. 0 out of 270 reviews" "
Rating 2 - Terrible. 1 out of 270 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

philippe

Stayed 1 night in Jan 2024
Response from Ivana on 14 Jan 2024
Dear guests,We are glad that you had an enjoyable stay with us and satisfied with the service provided during your stay with us.I appreciate you taking the time to share your thoughts. We hope to have the possibility to be able to host you & look forward to welcome you again with us in the near future.Ivana Pospiš, Reservation Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You’ll like this one!
The room was very spacious. The bed and pillows really comfortable. Overall very elegant and pretty. Very good return for the price! The breakfast buffet had enough variety. The staff was helpful and friendly.
Stayed 3 nights in Jan 2024
Response from Peter Hatalčík Front Office Manager on 12 Jan 2024
Dear Guest,thank you for taking your time to provide us your feedback. We are happy to see that you had a lovely stay with us. Thank you for your visit and we are already looking forward to welcome you back during your next visit of Bratislava. Regards, Peter Hatalčík Front Office Manager

10/10 Excellent

Kristina, Chester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and easily walkable to the old town. Loved our stay.
Stayed 1 night in Dec 2023
Response from Ivana on 15 Dec 2023
Dear guests,We are glad that you had an enjoyable stay with us and satisfied with the service provided during your stay with us.I appreciate you taking the time to share your thoughts. We hope to have the possibility to be able to host you & look forward to welcome you again with us in the near future.Ivana Pospiš, Reservation Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at the hotel, eat elsewhere
Hotel was conveniently located, we were in the Wilson Palace side and our room was large, well laid out and quiet. The wine by the glass machine outside our room and complementary drinks and snacks in the bar fridge was a nice bonus. The only complaint would be the breakfast buffet. It is served in the Fabrika restaurant/bar and we were really turned off by the lack of cleanliness. It was difficult to find a plate that didn't have food residue or greasy fingerprints on it. Many of the coffee cups have chips on the edge. On our third morning we skipped the buffet and went to a local bakery instead.
Stayed 3 nights in Oct 2023
Response from Ivana on 29 Oct 2023
Dear guest,thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience. Therefore please accept my apologize that we did not meet your expectations. I truly hope you will give us a chance to welcome you back again in the future.Kind regards, Ivana Pospiš, Reservation Manager

10/10 Excellent

Shahram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Ivana on 19 Aug 2023
Dear guests,We are glad that you had an enjoyable stay with us and satisfied with the service provided during your stay with us.I appreciate you taking the time to share your thoughts. We hope to have the possibility to be able to host you & look forward to welcome you again with us in the near future.Ivana Pospiš Reservation Manager

10/10 Excellent

Rosalind

Stayed 2 nights in Jul 2023
Response from Ivana on 25 Aug 2023
Dear guests, We are glad that you had an enjoyable stay with us and satisfied with the service provided during your stay with us. I appreciate you taking the time to share your thoughts. We hope to have the possibility to be able to host you & look forward to welcome you again with us in the near future. Ivana Pospiš Reservation Manager

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievably awesome
Wow, what an incredible hotel. It doesn’t appear like much from outside or even in the lobby. But the hallways and the rooms are magnificent. Everything was extremely well-designed and of clearly high quality. The room has everything you can possibly ask for and much more. One of the overall best hotels I have ever stayed. I would go back to Bratislava just for this hotel
Stayed 1 night in Jan 2023
Response from Iva on 7 Jan 2023
Dear guests,We are glad that you had an enjoyable stay with us and satisfied with the service provided during your stay with us.I appreciate you taking the time to share your thoughts. We hope to have the possibility to be able to host you & look forward to welcome you again with us in the near future.Ivana PospišReservation Manager

10/10 Excellent

Seow Peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect! The staff were warm and attentive. We enjoyed our short stay there! Will definitely recommend it to others! Thank you!
Stayed 2 nights in Dec 2022
Response from Ivana on 6 Jan 2023
Dear guests,We are glad that you had an enjoyable stay with us and satisfied with the service provided during your stay with us.I appreciate you taking the time to share your thoughts. We hope to have the possibility to be able to host you & look forward to welcome you again with us in the near future.Ivana PospišReservation Manager

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing from the moment we arrived. Thanks
An amazing visit from the moment we arrived. Amazing Wilson suite 10/10, warm, cosy, very clean, food was amazing and staff were very attentive. Anything you asked was answered professionally. Amazing thank you
Stayed 2 nights in Dec 2022
Response from Ivana on 17 Dec 2022
We are glad that you had an enjoyable stay with us and satisfied with the service provided during your stay with us.I appreciate you taking the time to share your thoughts. We hope to have the possibility to be able to host you & look forward to welcome you again with us in the near future.Ivana PospišReservation Manager

10/10 Excellent

Nidia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the hotel and location, but did not received the VIP upgrade or amenities as expected.
Response from Ivana on 3 Dec 2022
Dear Nidia,We are glad that you had an enjoyable stay with us and satisfied with the service provided during your stay with us.I appreciate you taking the time to share your thoughts. We hope to have the possibility to be able to host you & look forward to welcome you again with us in the near future.Ivana PospišReservation Manager

8/10 Good

Dawid

Stayed 1 night in Nov 2022
Response from Ivana on 30 Nov 2022
Dear Dawid,We are glad that you had an enjoyable stay with us and satisfied with the service provided during your stay with us.I appreciate you taking the time to share your thoughts. We hope to have the possibility to be able to host you & look forward to welcome you again with us in the near future.Ivana PospišReservation Manager

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a good location
Excellent hotel in a great location. Staff amazing, especially reception. Room has no Air con so it was very hot at night. Breakfast is good
Stayed 2 nights in Oct 2022
Response from Zuzana on 23 Oct 2022
Dear Mark,Thank you for your feedback. We appreciate it.Indeed, we already switched off the air-con and the heating is on. The nights are quite cold and we had some complaints from the guests.I hope that you had a pleasant stay anyway!With kind regards, ZuzanaLoft Hotel

10/10 Excellent

Jacqueline

Stayed 2 nights in Oct 2022
Response from Ivana on 13 Oct 2022
Dear Jacqueline,it is a pleasure to read reviews like these. We appreciate your feedback and are very happy you liked your stay in our LOFT hotel Bratislava.Hope to see you back soon.Best regardsIvana

10/10 Excellent

HARRY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 4 nights in Sep 2022
Response from Ivana on 26 Oct 2022
Dear Harry,we are delighted that you had a great time and enjoyed our hotel. Hope to see you again in the near future. Best regards,Ivana Reservation manager

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to city centre. Room was spacious, clean and well maintained. Good value for money.
Stayed 1 night in Sep 2022
Response from Zuzana on 11 Sept 2022
Hello,We are glad that you enjoyed your stay at our hotel.Hope to see you again!With kind regards, ZuzanaReservation department//LoftHotel

10/10 Excellent

Cheney

Travelled with partner
Liked: Cleanliness, staff & service, amenities
What an incredible hotel. We had a lovely stay at Wilson Palace, the room was so grand and beautiful. The bed was huge and the free minibar was a lovely touch. We received vouchers for a free glass of wine each when we checked in. It is a very classy hotel and we highly recommend you stay here.
Stayed 1 night in Sep 2022
Response from Milan on 6 Sept 2022
Dear Cheney,it is a pleasure to read reviews like these. We appreciate your feedback and are very happy you liked your stay in our LOFT hotel Bratislava.Hope to see you back soon.Best regards, Milan Pros

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Milan on 24 Aug 2022
Dear guests,we are delighted that you had a great time and enjoyed our hotel. Hope to see you again in the near future. Best regards, Milan Pros

10/10 Excellent

Manfred, Southampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay during our Eastern Europe trip. Nice rooms. Neatly decorated. Pleasantly surprised
Stayed 1 night in Aug 2022
Response from Ivana Pospis on 21 Aug 2022
Dear Manfred, thank you for your very positive review following your recent stay here with us at the LOFT hotel. It will be a delight to share such positive comments with the team members. We are happy that you enjoyed your stay with us and do hope to have the opportunity to welcome you back in the near future. Kind Regards

8/10 Good

Alejandro, New Milford

Liked: Cleanliness, staff & service
Overall an ok property. The room seems a like dated. There was a huge stain in the floor
Stayed 1 night in Aug 2022
Response from Milan on 14 Aug 2022
Dear Alejandro, we are delighted that you had a great time and enjoyed our hotel. I asm sorry for the stain in the room, we will be more carefull next time. Hope to see you again in the near future. Best regards, Milan Pros

10/10 Excellent

Feodor

Stayed 2 nights in Aug 2022
Response from Milan on 11 Aug 2022
Dear Feodor, we are delighted that you had a great time and enjoyed our hotel. Hope to see you again in the near future. Best regards, Milan Pros

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was really well-designed and cozy. We only spent a night there, but we wish we could have stayed longer! We loved the feel and all the amenities- great value for the price. We also enjoyed the restaurant and brewery.
Stayed 1 night in Jul 2022
Response from Milan on 1 Aug 2022
Dear Ronals, thank you very much for an excellent review! We are delighted that you had a great time and enjoyed our hotel as well as our hotel restaurant. Hope to see you again whenever you decide to visit Bratislava! Best regards, Milan Pros

10/10 Excellent

Marcel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous. We really enjoyed our stays. Thank you.
Stayed 3 nights in Jul 2022
Response from Milan on 1 Aug 2022
Dear Marcel, we are delighted that you had a great time and enjoyed our hotel. Hope to see you again in the near future. Best regards, Milan Pros

10/10 Excellent

Brent, guttenberg

Liked: Cleanliness, staff & service, amenities
A gourmet brew pub was great and breakfast, close walk to the main attractions
Stayed 2 nights in Jun 2022
Response from Milan on 7 Jul 2022
Dear Brent, we are delighted that you had a great time and enjoyed our hotel. Hope to see you again in the near future. Best regards, Milan Pros

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating during my stay and arranged short activities for me.
Stayed 3 nights in Jun 2022
Response from Milan on 17 Jun 2022
Dear Nathan, we are delighted that you had a great time and enjoyed our hotel. Hope to see you again in the near future. Best regards, Milan Pros

10/10 Excellent

Joanne

Stayed 2 nights in Apr 2022
Response from Milan on 12 Apr 2022
Dear Joanne, we are delighted that you had a great time and enjoyed our hotel. Hope to see you again in the near future. Best regards, Milan Pros

10/10 Excellent

Kenneth, St George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel.
Stayed 1 night in Mar 2022
Response from Milan on 30 Mar 2022
Dear Kenneth, we are delighted that you had a great time and enjoyed our hotel. Hope to see you again in the near future. Best regards, Milan Pros

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Milan on 16 Mar 2022
Dear Matthew, we are delighted that you had a great time and enjoyed our hotel. Hope to see you again in the near future. Best regards, Milan Pros

10/10 Excellent

BRIAN SIU CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious stay in Bratislava
Everything was excellent.
Stayed 1 night in Dec 2021
Response from Milan on 9 Jan 2022
Dear BRIAN, we are delighted that you had a great time and enjoyed our hotel. Hope to see you again in the near future. Best regards, Milan Pros

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old School Charm!
An amazing stay! From the brew bar and wine lounge downstairs, to the oversized comfy desk chair, loved every part of my stay!
Stayed 2 nights in Oct 2021
Response from Milan on 25 Oct 2021
Dear Robyn, thank you very much for an excellent review! We are delighted that you had a great time and enjoyed our hotel as well as our hotel restaurant and bar. Hope to see you again whenever you decide to visit Bratislava! Best regards, Milan Pros

10/10 Excellent

KEISUKE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
It is one of the best hotel in town.
Stayed 1 night in Sep 2021
Response from Milan on 12 Sept 2021
Dear KEISUKE, we are delighted that you had a great time and enjoyed our hotel. Hope to see you again in the near future. Best regards, Milan Pros

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stairway to Bratislave
Lovely historic property with great staff and cuisine, featuring an on-site brewery and separate wine bar with wide selection centered on Slovakian vintages. The room was spacious and comfortable, a nice combination of traditional elements and modern touches. The buffet breakfast was diverse and well tended. Easy walk to Michael's Gate into the old town. My best hotel stay in ages.
Stayed 3 nights in Sep 2021
Response from Milan on 8 Sept 2021
Dear Thomas, it is a pleasure to read reviews like these. We appreciate your feedback and are very happy you liked your stay in our LOFT hotel Bratislava. Hope to see you back soon. Best regards, Milan Pros

10/10 Excellent

Vassil Alexandrov

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was great.
Stayed 1 night in Aug 2021
Response from Milan on 2 Sept 2021
Dear Vassil, we are delighted that you had a great time and enjoyed our hotel. Hope to see you again in the near future. Best regards, Milan Pros

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room furniture, excellent food. All the staff very helpful
Stayed 2 nights in Aug 2021
Response from Milan on 30 Aug 2021
Dear Antonio, we are delighted that you had a great time and enjoyed our hotel. Hope to see you again in the near future. Best regards, Milan Pros

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property itself was excellent. The staff and service, with a couple of exceptions, was mediocre at best.
Stayed 4 nights in Aug 2021
Response from Milan on 11 Aug 2021
Dear guests, we are delighted that you had a great time and enjoyed our hotel. Hope to see you again in the near future. Best regards, Milan Pros

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On site beer house, great bed.
Stayed 2 nights in Aug 2021
Response from Milan on 11 Aug 2021
Dear guests thank you very much for an excellent review! We are delighted that you had a great time and enjoyed our hotel as well as our hotel restaurant. Hope to see you again whenever you decide to visit Bratislava! Best regards, Milan Pros

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
An AWESOME hotel, super stylish, great location, friendly staff
Stayed 2 nights in Jul 2021
Response from Milan on 29 Jul 2021
Dear Jonathan, we are delighted that you had a great time and enjoyed our hotel. Hope to see you again in the near future. Best regards, Milan Pros

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed at this hotel for business and family reasons many times. Always fabulous, it just feels like home.
Stayed 1 night in Aug 2020
Response from FOM on 28 Aug 2020
Dear guests, we are delighted that you had a great time and enjoyed our hotel. Hope to see you again in the near future. Best regards, Milan Pros

10/10 Excellent

Peter, WA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsite brewed beer and food very good. Good atmosphere good is of locals and travellers
Stayed 1 night in Feb 2020
Response from FOM on 2 Mar 2020
Dear Peter, we are delighted that you had a great time and enjoyed our hotel. Hope to see you again in the near future. Best regards, Milan Pros, FOM

10/10 Excellent

Laura, Scotland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel close to old town. Beautiful rooms with great facilities. Hotel has own micro-brewery which you can sample in Fabrika pub. Our room had access to wine dispenser on floor along with trolley of little snacks which was topped up daily. Staff friendly and helpful.
Stayed 3 nights in Feb 2020
Response from FOM on 17 Feb 2020
Dear Laura, thank you very much for your lovely review. We are very glad that you enjoyed your stay at LOFT hotel Bratislaval. Our team does their best to make an unforgettable stay for all guests. Therefore, we are very pleased by your positive feedback. We truly hope that you will have the opportunity to visit us again in the future. Thank you very much for your stay! Have a nice day. Milan Pros, FOM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolut empfehlenswertes Hotel! Unbedingt auch das Restaurant probieren!
Stayed 1 night in Feb 2020
Response from FOM on 17 Feb 2020
Sehr geehrte Gaeste, vielen herzlichen Dank fuer eure Besuch in Hotel LOFT Bratislava und die nette Woerte. Wir hoffen euch bald bei uns wieder begruessen zu duerfen. Mit freundlichen Gruessen, Milan Pros, FOM

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service from check in to check out. Friendly staff.
Stayed 2 nights in Jan 2020
Response from FOM on 3 Feb 2020
Dear Graham, we are delighted that you had a great time and enjoyed our hotel. Hope to see you again in the near future. Best regards, Milan Pros, FOM

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish Old Town Hotel
Beautiful hotel in the old town. The rooms are wonderful and stylishly decorated. The staff are courteous and welcoming and the food at breakfast very good. Feels more like a 5 star hotel than a 4 star. Highly recommended.
Stayed 1 night in Dec 2019
Response from FOM on 30 Dec 2019
Dear Antony, it is a pleasure to read reviews like these. We appreciate your feedback and are very happy you liked your stay in our LOFT hotel Bratislava. Hope to see you back soon. Best regards, Milan Pros, FOM

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from FOM on 18 Nov 2019
Dear Karen we are delighted that you had a great time and enjoyed our hotel. Hope to see you again in the near future. Best regards, Milan Pros, FOM

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay
I like the design of the hotel and the garden view during autumn. The service can be better but is still okay.
Stayed 2 nights in Nov 2019
Response from FOM on 18 Nov 2019
Dear guests, we are delighted that you had a great time and enjoyed our hotel. Hope to see you again in the near future. Best regards, Milan Pros, FOM

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the restock of everything everyday. And loved it all
Stayed 4 nights in Nov 2019
Response from FOM on 15 Nov 2019
Dear guests thank you very much for an excellent review! We are delighted that you had a great time with us. Hope to see you again whenever you decide to visit Bratislava! Best regards, Milan Pros, FOM

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very very friendly staff and clean rooms all very nice
Stayed 2 nights in Nov 2019
Response from FOM on 12 Nov 2019
Dear guests, we are delighted that you had a great time and enjoyed our hotel. Hope to see you again in the near future. Best regards, Milan Pros, FOM

10/10 Excellent

Bing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic overnight stay at this place. Room was super comfortable and breakfast was delicious.
Stayed 1 night in Oct 2019
Response from FOM on 18 Nov 2019
Dear Bing, we are delighted that you had a great time and enjoyed our hotel. Hope to see you again in the near future. Best regards, Milan Pros, FOM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room. Great breakfast. Location near station and Old town
Stayed 4 nights in Oct 2019
Response from FOM on 4 Nov 2019
Dear guests, we are delighted that you had a great time and enjoyed our hotel. Hope to see you again in the near future. Best regards, Milan Pros, FOM

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really recommended - great for business stay. Clean, spacious rooms, kind staff
Stayed 2 nights in Oct 2019
Response from FOM on 31 Oct 2019
Dear guest, we are delighted that you had a great time and enjoyed our hotel. Hope to see you again in the near future. Best regards, Milan Pros, FOM

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
We had a nice short stay. The hotel is well located being walking distance to both the main station and the old town as well as close to bus and tram lines. Breakfast was good, not standard hotel buffet. Would definitely stay again.
Stayed 2 nights in Oct 2019
Response from FOM on 14 Oct 2019
Dear Barbara, we are delighted that you had a great time and enjoyed our hotel. Hope to see you again in the near future. Best regards, Milan Pros, FOM