Front of property

Reviews of Grand Hotel Della Posta

4 out of 5
Grand Hotel Della Posta
Piazza Garibaldi 19, Sondrio, SO

Reviews

9.4

Exceptional

Rating 10 - Excellent. 122 out of 171 reviews" "
Rating 8 - Good. 39 out of 171 reviews" "
Rating 6 - Okay. 5 out of 171 reviews" "
Rating 4 - Poor. 4 out of 171 reviews" "
Rating 2 - Terrible. 1 out of 171 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

David

Liked: Cleanliness
Disliked: Room comfort
Why weren't we warned?
Hotel room was very grand apart from air conditioning not working efficiently. Spacious and comfortable with one major downside ( being able to sleep). The hotel is located in a square which also houses a 5 a side pitch. That in itself wasn't the issue or was the fact it was still going on at 11-30 at night. The issue was they had hired the local village idiot to control the tannoy and he had set it to a volume more suited to being heard over an excitable teenage audience at a Taylor Swift concert. The windows and shutters offered little defence to the over excitable and constant commentary. I discussed the issue the following morning with the hotel staff who felt that it was beyond their control. I disagree - they could have warned guests, only offered rooms at the back of the hotel or offered ear defenders. They did none of these things. They could also ask them to turn the tannoy down to something less than the 110 decibels before they lose custom but they didn't seem inclined. You, reader at least have been warned. I wish someone had warned us.
Stayed 1 night in Sep 2023

6/10 Okay

Ian

Stayed 1 night in Jul 2023

10/10 Excellent

Joaquin, Santo Domingo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic like always Only complin is WIFi very very weak signal and when you finnaly connect it keeps kicking you out
Stayed 2 nights in Jun 2023

2/10 Terrible

Joaquin, Santo Domingo

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Dont know what happened this time this guys are ussualy very good however this stay was a disaster first the room they gave me was used I entered and the soap was used there was half a bottle of water in the nightstand half used shampoo bottles in the shower bath robe was used as well, breakfast eggs were bitter looked old and tasted terrible the shower lesked all night a lot of water, it would close so kept running all night finally could get wifi to work in 3rd floor used all my roaming data as i was working, as i said dont know what happened as this hotel is usually very good however this time everything went wrong
Stayed 1 night in Jun 2023

10/10 Excellent

Tetyana

Stayed 1 night in Aug 2022

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An unanticipated delightful stay.
Great location in a lovely town. Gorgeous mountains around the town. Easy train service.
Stayed 2 nights in Jun 2022

10/10 Excellent

Joanna

Stayed 1 night in Mar 2022

10/10 Excellent

Roy

Stayed 1 night in Dec 2021

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing, beautiful location. Great rooms. Slightly poor parking but thats it. Very polite and friendly staff
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was splendid and staff polite, would recommend this hotel to friends
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beatiful location and excellent customer service! Highly recommend.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wifi only works sporadically in the breakfast room and outside on the balcony. It is no good if you have business and lots of emails.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! there was an issue with our reservation but the hotel team was very quick to fix the issue. Great customer service and hospitality
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely professional, knowledgeable
Stayed 6 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great hotel located on the main square! Very clean and nice breakfast. Rooms on the third floor have a sloped ceiling and skylights instead of traditional windows.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and overall services. Profesional staff.
Stayed 1 night in Jan 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Fabulous Hotel By Every Measure
Amazing! A truly elegant, classy hotel with all of the amenities including magnificent artwork. Just wait till you see the gorgeous room where you will be eating your delicious, gourmet buffet breakfast. The staff is warm, welcoming and very professional. Room comfort at the highest level. The town of sound radio with it central courtyard adjacent to the front of the hotel is delightful. This is a very special town to visit and a very special hotel to stay in. Highest ratings on all counts.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Well situated, beautifully appointed, excellent coffee both at breakfast and Café Felix. Wonderful staff. Always great to have parking included.
Stayed 1 night in Nov 2018

10/10 Excellent

wende

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location
The hotel was beautiful. The rooms were updated with beautiful bathrooms. The service was great. The location was perfect. We could walk everywhere. My only comment is to ask for a room not facing the square. It was very noisy both Friday and Saturday night. The value for the price is amazing and I will absolutely stay there again.
Stayed 2 nights in Oct 2018

10/10 Excellent

Daniele

Recommended
Amazing place, everything is at the Top, but wifi connection. Professional staff, very kind and friendly; recommended!
Stayed 4 nights in Aug 2018
Response from Daron on 21 Aug 2018
Dear Guest, We thank you for your feedback and we hope to host you again. It was sincerely a pleasure to have you at our hotel. We are looking forward to improve our internet connection, and we hope next time it will be better. Best regards

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Yuri on 8 Aug 2018
Dear Guest Thank you very much for your review. We are very pleased to know we could fulfill your needs and we are looking forward to have you again at our hotel

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel
Beautiful hotel - perfect base. Chiara on reception was superb. As were the breakfast waiters. Will be going back next year
Stayed 3 nights in Feb 2018

10/10 Excellent

Karen, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room ,comfort plus!
Had a little trouble finding our way in, but sorted out eventually. Large room, tall ceilings, extremely spacious. Very comfortable , large bed.
Stayed 1 night in Sep 2017
Response from Chiara on 9 Sept 2017
Dear Karen, Thanks so much for the review about your recent stay. We are pleased to read your comments about our hotel and next time we will try to make you more comfortable about rooms facilities. We are looking forward to welcome you back to our hotel for your next visit. Yours sincerely

10/10 Excellent

Brushie, Canberra Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel and Restaurant
High quality hotel, beautifully renovated and decorated with very good staff. Fine dining restaurant with cheap options for lunch and dinner and 15% discount for guests. Very good breakfast. Highly recommend
Stayed 2 nights in Aug 2017
Dear Brushie, Thank you for your kind words about our hotel. Hope to having you as our guests again! Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Italy 2107
Clean nice very clean friendly people city center
Stayed 2 nights in Aug 2017
Response from Chiara Receptionist on 9 Sept 2017
Dear Guest, thank you for your feedback! The reviews about our hotel are very important for us. Hope to having you as our guests again we send you best regards

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my partner and i had a great stay
thanks for the nice service and good room.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel even provided a charging station for my electric car :)
Stayed 1 night in Jul 2017
thank you for your kind words. It is always a pleasure to receive positive feedback! We are pleased that you've appreciated the charging station for electric cars. Hope to having you as our guests again! Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is friendly and knowledgeable. They gave me very useful information on dealing with a train strike. This hotel is lovely and well maintained, like a Ritz-Carlton in the US but with much more character. Beautifully restored antique furnishings added a lot of charm. I'm reluctant to criticise, but in a hotel of such high standards it's surprising that the air conditioning is unreliable. I hope they can resolve this. Everything else is really great!
Stayed 1 night in Jul 2017
Dear Guest, Thank you for your feedback! We are so glad to hear so kind words about our hotel and staff. The opinion of our guests is very important for us, allowing us to understand what we can improve. We hope to see you again for another stay at our hotel and in the wonderful Valtellina! Best regards The Staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception is friendly, accommodating and helpful!
Stayed 1 night in Jul 2017
Dear Guest, Thank you for your kind feedback ! The opinion of our guests is very important for us, allowing us to understand what we can improve. We are happy to know that you enjoyed the stay at our hotel. We hope to see you again for another stay at our hotel and in the wonderful Valtellina! Best regards The Staff

10/10 Excellent

Ella, Malta

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel in the heart of Sondrio
Overall its an amazing hotel ! We loved the location in the piazza, the building and its history, the decor, the artwork. Really beautiful. Breakfast is good and the staff serving you is very helpful and friendly so as the housekeeping lady. Bit surprised by the mess in the SPA, altought the spa itself is super stylish and comfy. Dissapointing, that the room we booked did not match the pictures or the size mentioned on the web. The receptionist told us to get it we should book through the hotel web directly. So why not just to update the info on the other websites ? We met other guests who complained about exactly same issue and told us they moved to the room as in the pictures the next day, spacious and more stylish than our basic room. The bathroom however was very nice.

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Very charming hotel right on the square in Sondrio. There were a few issues with power and a fire alarm, but the included breakfast was fantastic as was the restaurant and bar.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with helpful staff. Restaurant was also very good.

8/10 Good

Ellen, Moorestown, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is beautiful and perfectly located in the center of Sondrio. Parking was provided which was a nice bonus. The room was beautiful and large. Staff was extremely professional and accommodating. We would definitely stay at this beautiful hotel again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Sondrio
Just stayed the for a night but had a very nice stay. The hotel is located in the main square so great area for stroll at night. The staff was extremely helpful and friendly even with our language barrier.

10/10 Excellent

Christian, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to be in Sondrio
Nice hotel, directly in the center, lovely spa

10/10 Excellent

Raffaele, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel in Sondrio
It is a very nice hotel. It has classical features with modern finishing. The staff was very friendly and nice and the room very nice. The food and wine at the restaurant hotel was very good and the staff very friendly.

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Not what it used to be
The hotel is beautiful - situated on the piazza in Sondrio which is wonderful. Our rooms were extremely hot and we asked the front desk to look into the problem. With their state of art monitoring system they were able to indeed figure out that our rooms were hot but nothing was ever done to fix the problem or provide relief. Our time there was unpleasant at night because the only relief was to open the windows which opened out on to noise on the street. Rooms were clean but we didn't always get new soap, fresh towels - spotty service at best. Breakfast was lovely - staff there was excellent.

4/10 Poor

Adrian B, East Sussex, UK

Disliked: Staff & service, room comfort
Expensive for what was delivered
We booked a quiet room, and were given a corner room overlooking the square. This was fine during the day, but come evening time when all of the local youth congregated there, it was very unpleasant. I do not expect to pay these prices and have to use ear plugs to get off to sleep. We had the table d’hote meal in the evening, which was average. It may be that there was a large function being catered for at the same time, but nothing offered was appetising, or tasted any good. First thing in the morning the cold tap dispensed brown water! No bath robes. On checking out, when the noise from the square was mentioned, the receptionist did say “Oh, yes, you did book a quiet room. Sorry”. Will not be returning – hotel too big for the staff to manage properly.

10/10 Excellent

Margaret, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favourite hotel
Having visited on a number of occasions, we have always enjoyed our stay.

10/10 Excellent

Paula, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Sondrio
Great Hotel. One of my favoirtes in Italy. I would go back in a heartbeat!

8/10 Good

Yasuo, Bunkyoku

Stayed 1 night in Sep 2023

4/10 Poor

Cécile

Liked: Cleanliness
Stayed 1 night in Aug 2023

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Schön im Zentrum aber sehr laut
Stayed 1 night in Jul 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentrale Lage, alles i.O.
Stayed 2 nights in Jun 2023

10/10 Excellent

Fabrizio

Stayed 1 night in Jun 2023

10/10 Excellent

mitsuhiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
町全体の雰囲気に馴染んで心地良かった
Stayed 2 nights in May 2023

10/10 Excellent

Anna Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Silvia

Stayed 1 night in Feb 2023