"royal inn and suites"
Nothing royal about it, noisy renovations going on , air conditioner on the fritz. Room very warm. Said they would look into it but didn't get back to me. Room very dark, poor lighting . Screen on window broken. Fridge not cold, didn't fix that either. Hskg left a bottle of spray cleaner in my bathroom. Wouldn't let me upgrade because I booked through Expedia.after so many complaints offered to move me for one night. Not worth it!
Comment from Hotel Management
26-Apr-2016 by Aaron T, Hotel Management
My apologies for your poor experience. The renovations are going on in order to keep the hotel upgraded, and it is unfortunate that it effected your stay. We strive to provide a positive experience for all guests.