Ratings based on 129 Verified Reviews

4.4 out of 5
82% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Jan-2018
Easy check in. Staff nice. Good parking. Room very clean and comfortable We had everything we needed.
Comment from Hotel Management
16-Jan-2018 by staff, Hotel Management
Thanks for your stay and review.
3 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Cleanliness

Posted 26-Nov-2017
I only have one complaint our room didn't have a coffee machine that worked.I called to the front desk the man seemed like he did'nt care to look for one in a room that wasn't occupied. We get up at 5:00am we wanted coffee.I thought wow that's not good service keep your customers happy give them what they want within reason. But the young lady when we arrived was so nice & very friendly that was great.
Comment from Hotel Management
06-Dec-2017 by Staff, Hotel Management
Thanks for stay and review We are sorry for your inconvenience during your stay.
5 out of 5
Recommended
for Everyone
by A verified traveller from FL

Nice hotel conveniently located

Posted 25-Nov-2017
Clean w/comfy beds...right off hwy 10 for ezy access while traveling across country.
Comment from Hotel Management
28-Nov-2017 by Staff, Hotel Management
Thanks we appreciate your stay
3 out of 5
by A verified traveller from Dallas Tx

Poor Customer service

Posted 28-Oct-2017
Arrived, had booked a king size bed. They gave me a room with 2 queens. When I went down to discuss the error with Breezan (desk rep) she stated Expedia changed my room and to take it up with them. Very sippy attitude. Never offered to look at correcting the issue. Called Expedia, they did not change my reservation. Expedia rep called hotel and tried to have them correct the error. No luck. Expedia rep DID issue a refund due to the poor customer service I had received. I felt that the hotel lied to me, and tried to blame Expedia. It's a clean hotel, just the staff at the front desk is an issue. Make sure you check, then double check before you arrive that your correct room is on file. Sadly due to the poor service I received I will be arranging to stay at the other hotel in town when I travel down every couple of months.
Comment from Hotel Management
08-Nov-2017 by Staff, Hotel Management
There was wrong description on web room reserved and that was confusion. you had higher price and spacious room. We had no availability to move to another room day you had stayed, we had explained.
3 out of 5
by SHIRLEY C.

Posted 07-Oct-2017 on Hotels
Comment from Hotel Management
28-Nov-2017
Thanks
5 out of 5
by Louwanna

Five stars very nice employee

Posted 14-Aug-2017 on Hotels
We had a great stay usually stay there couple times a month
4 out of 5
by Jaun

This traveller left a rating score only Posted 08-Aug-2017 on Hotels
4 out of 5
by Angelica

Little Brady

Posted 07-Aug-2017 on Hotels
I love Holiday Inns, this one is Very well kept.
5 out of 5
by A verified traveller

Passing through .

Posted 31-Jul-2017 on Hotels
Made and paid with Hotel.com. Easy even coming in late. All clean and friendly. Checked out the same.
3 out of 5
by Sherry

This traveller left a rating score only Posted 24-Jul-2017 on Hotels