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"Hotel is accommodating for a short stay, though definitely older and has the “motel smell.” Staff were friendly and helpful. "

"Very clean hotel in a lovely location, however the noise just after arrival from the function room on the same floor was off the scale, we stayed for 2 nights and on Easter Sunday we were woken at 8.40am with the same noise from the function rooms I believe a wedding was on. I emailed reception but as yet still not had an answer as to why the volume needed to be so loud the room was vibrating so that along with the £38 car park charge has left us not wanting to come back ever again."

"It was excellent in a great location"

"Good breakfast in lovely room by River. Bar nice atmosphere."

"I love the spa and breakfast here, one of my favourite hotels. "

"The room was not clean when we entered. There were dead bugs in the tub and some unknown substance near the sink. The white towels had brown / red stains. We asked for a change of the towels and those also had brown / red stains. Hotel is pretty old - paint is flaking off everywhere. No slippers in the room (had to ask for it). No tooth brush / tooth paste. Calls to conceirge were not answered. In terms of staff, I expected them to move my bags into my room given I'd dropped off my bags with them prior to my check in and then went outside for lunch / to explore the city. Spa wise - pretty well equipped with 2 saunas, 1 steam room, 1 salt room and 1 ice room. "

"Beautiful place!"