Dear loretta, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Seth McClain, GM

Dear Adam, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Seth McClain, GM

Dear Edwin, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues and poor conditions in your room. The details definitely do make a trip and we regret we missed the mark. Your feedback provides us with the valuable information we need to improve. We appreciate your patronage and hope to see you again soon. Sincerely, Seth McClain, GM

Dear Jonathan, I’m sorry the cleanliness of your bathtub was not up to our high standards; I have taken note. I appreciate you sharing your sincere review with other travelers and us; this allows us to improve future stays. Our team strives to be your hotel of choice when in the area. Sincerely, Seth McClain GM

Dear Ashley, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Seth McClain GM

Dear Andrew, It is wonderful to hear that you enjoyed your stay. Thank you for staying with us and leaving us feedback. Please visit us again soon! Best, Seth McClain GM

Dear CHRISTINE,We are delighted to receive your feedback and thrilled to learn that you had a pleasant experience at our hotel, enjoying our well-appointed amenities and friendly service. It was an absolute pleasure to have you as our guest, and we eagerly await the opportunity to welcome you again.Best,Seth McClainGeneral Manager

Dear Brad,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.Sincerely,Seth McClainGeneral Manager

Dear Amy,Our goal is to surpass the expectations of our guests, so I apologize that we fell short during your recent visit. Thank you for taking the time to leave your feedback, and we hope to have the chance to make your next experience with us a more enjoyable one.Sincerely,Seth McClainGeneral Manager

Dear Michele,We want to provide every guest with a pleasant stay, so we're sorry that we let you down on this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return trip. Thank you for staying with us.Sincerely,Seth McClainGeneral Manager

Dear Anonymous,Thank you for your review. I am very sorry to hear that you had a disappointing experience, and I sincerely apologize for the areas we fell short of meeting your expectations. Your feedback is important to us and helps us improve future guest experiences. I appreciate you taking the time to share your thoughtful reflections.Sincerely,Seth McClainGeneral Manager

Dear Nancy,We are delighted that your stay was nothing short of exceptional. Until next time!Best,Seth McClainGeneral Manager

Dear Jennifer,Thanks for letting us know you enjoyed your visit. We appreciate your patronage!Best,Seth McClainGeneral Manager

Dear Charles,Thank you for taking the time to share your kind and informative review. We're happy to know you came away completely satisfied with your experience and we're pleased to have your commendation. We look forward to welcoming you back for another pleasurable stay soon.Best,Seth McClainGeneral Manager

Dear Michael,We are humbled to earn your continued patronage! Our associates strive to provide our guests with an exceptional experience; we love to hear that it makes a difference in your travels. On behalf of the entire team, thank you for choosing us, and we can't wait to host you again.Best,Seth McClainGeneral Manager

Dear John,I am sorry that something impacted your satisfaction with our hotel. We appreciate you taking the time to share your review and hope to provide you with a WOW experience in the future. Thank you for staying with us.Sincerely,Seth McClainGeneral Manager

Dear Yvonne,Your comfort is our top priority, so it's wonderful to know your stay was pleasant overall. We appreciate all your feedback, both positive and areas for improvement, as it allows us to serve our guests better. Thank you for your review and recommendation, and we look forward to your return.Best,Seth McClainGeneral Manager

Dear Luci,We're glad to hear from you and appreciate your review. I'm delighted you enjoyed your stay overall. My apologies you experienced climate control issues; I have taken note. Sincere feedback like yours allows us to impact future guest experiences positively. Best,Seth McClainGeneral Manager

Dear Anonymous,We sincerely regret your experience. Providing top-notch accommodations and attention to detail are key priorities for our entire team, so I am very sorry we let you down in these areas. We value you as our guest and hope to have another opportunity to provide you with a stay that aligns with our high expectations from start to finish.Sincerely,Seth McClainGeneral Manager

Dear Jacob,Providing the highest level of hospitality is our number one priority, and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to serve you better on a return visit.Sincerely,Seth McClainGeneral Manager

Dear Debbie,It is always a pleasure to see that our guests enjoyed their stay with us. Thank you for taking a moment to review your experience and offer suggestions for improvement. We appreciate your feedback and hope to welcome you back soon.Best,Seth McClainGeneral Manager

Dear Antonio,It was our pleasure hosting you and we look forward to a return visit. Thank you for choosing us.Best,Seth McClainGeneral Manager

Dear Stacey,I’m sorry the cleanliness of your bathroom was not up to our high standards; I have taken note. I appreciate you sharing your sincere review with other travelers and us; this allows us to improve future stays. Our team strives to be your hotel of choice when in the area.Sincerely,Seth McClainGeneral Manager

Dear Melissa,Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know that the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice.Best,Seth McClainGeneral Manager

Dear Doris,We are very sorry that you experienced issues with temperature control during your stay. My apologies for disappointing you with both our accommodations and service. Comfortable accommodations and attentive hospitality are our business, so I regret that we let you down. Your time in sharing candid feedback is appreciated and reviewed by us to continually foster improvements. For this reason, we hope that you might consider a return visit. We'd love another opportunity to show you that we care about you and your stay.Sincerely,Seth McClainGeneral Manager

Dear Robin,It’s fantastic to know you enjoyed your stay. Thank you for your time in sharing your 5/5 review and we hope to see you again.Best,Seth McClainGeneral Manager

Dear Stanley,What an excellent rating! I am thrilled to see that you had a great stay and hope that we will be your first choice for lodging when visiting our great city from here on out. Thank you for your business, and please come again.Best,Seth McClainGeneral Manager

Dear kimberly,It is wonderful to hear that staying at our Holiday Inn exceeded your expectations. Thank you so much for being our valued guest and taking the time to share this tremendous account of your experience. We appreciate your kind words and look forward to your return.Best,Seth McClainGeneral Manager

Dear Shelley,Thank you for taking the time to review our hotel. I sincerely apologize for falling short of our goal of exceeding guest expectations. We value your business and hope to provide an exceptional experience in the future.Sincerely,Seth McClainGeneral Manager

Dear WALTER,Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues and poor conditions in your room. The details definitely do make a trip and we regret we missed the mark. Your feedback provides us with the valuable information we need to improve. We appreciate your patronage and hope to see you again soon. Sincerely,Seth McClainGeneral Manager

Dear Randall,I am glad our hotel provided you with a wonderful experience while visiting our area. Thank you for your business and for taking the time to share your review. We hope to see you again in the future.Best,Seth McClainGeneral Manager

Dear Anonymous,Thank you for your time in reviewing our hotel. I’m sorry for the tv issues you experienced; please forgive us. Additionally, I regret we did not fix the issue in a timely manner. Your feedback is welcomed as it allows us to monitor and improve the guest experience. We appreciate you staying with us and hope to see you again.Sincerely,Seth McClainGeneral Manager

Dear Musa,Thank you for choosing us. Our goal is to exceed our guest’s expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to better serve you in the future.Sincerely,Seth McClainGeneral Manager

Dear Melissa,We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us.Best,Seth McClainGeneral Manager

Dear Matthew,I'm so sorry to hear we let you down and would certainly never want to leave you with a poor impression. I apologize that we were unable to provide you with the exceptional stay and service you've come to expect. We value your business and your loyalty to our brand. I appreciate your feedback, as it allows us to impact future guest experiences positively. We hope to see you again.Sincerely,Seth McClainGeneral Manager

Dear James,It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us.Best,Seth McClainGeneral Manager

Dear Gary,We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to deliver superior service. Thanks again and we look forward to your next visit.Best,Seth McClainGeneral Manager

Dear Lydia,It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again.Best,Seth McClainGeneral Manager

Dear Tom,We are very sorry that you experienced issues with temperature control which prompted you to move to alternative accommodations. Your time in sharing candid feedback is appreciated and reviewed by us to continually foster improvements. For this reason, we hope to host you again for a flawless experience.Sincerely,Seth McClainGeneral Manager

Dear Marina,Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon.Best,Seth McClainGeneral Manager

Dear Trent,Thank you for your time in sharing your kind review, and please visit us again.Best,Seth McClainGeneral Manager

Dear ALICE,We appreciate you taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments which highlight what we are doing well and your recommendations for areas of improvement. Your review is valuable because it is how we monitor and improve our guest experience. Thanks again and we humbly request a return visit.Best,Seth McClainGeneral Manager

Dear Charles,What a wonderful review! Thank you for sharing your experience with us and with other travelers! Our associates truly enjoy providing every guest with top-notch accommodations and exceptional service; thank you for acknowledging their hard work! On behalf of the entire team, thank you for being our guest; we can't wait to host you again in the future.Sincerely,Seth McClainGeneral Manager

Dear Kelly,Thank you for choosing to stay with us and for your time in reviewing our hotel. We aim to exceed guests' expectations, so we regret that your visit was satisfactory rather than exceptional. We value your business and look forward to providing a future stay that aligns with our high standards in every way. Sincerely,Seth McClainGeneral Manager

Dear DAVID,It’s important to our entire team that all our visitors feel comfortable, so I’m very sorry that an incident beyond the control of the hotel negatively impacted your stay. We hope to serve you better should your travels bring you back to the area. Thank you for staying with us.Sincerely,Seth McClainGeneral Manager

Dear Joseph,Thank you so much for your 10 out of 10 review! We appreciate you taking the time to share your kind review with other travelers and us. Thank you for choosing our hotel when in our area and we look forward to having you back again soon! Best,Seth McClainGeneral Manager

Hello, We sincerely apologize for any discomfort or misunderstanding that may have arisen during your visit. Our team is committed to creating a welcoming and inclusive environment for all guests, and we will ensure that our staff continues to uphold our values.If you have any further concerns or questions, please feel free to reach out to us. We value your feedback, and it helps us improve our services.Thank you for your understanding.Sincerely,Holiday Inn University Plaza