Property amenity

Reviews of Dumbleton Hall Hotel

3 out of 5
Dumbleton Hall Hotel
Dumbleton, Nr Evesham, Evesham, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 321 out of 591 reviews" "
Rating 8 - Good. 196 out of 591 reviews" "
Rating 6 - Okay. 55 out of 591 reviews" "
Rating 4 - Poor. 13 out of 591 reviews" "
Rating 2 - Terrible. 6 out of 591 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Georgia

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Paul

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dumbleton hall could be great
Hotel is due a refurb we were told and it certainly needs it. On the outside fantastic looking building. Inside very grand but is unloved and unkept for a long time it seems. Very dirty, surface clean only, piles of dust by bed, windows large cobwebs, wallpaper looks as old as the house. Most staff very good.
Stayed 1 night in Dec 2023
Response from Dumbleton Hall Hotel on 17 Dec 2023
Dear Barbara, Thank you for your feedback, we are glad you enjoyed your stay with us and we hope you will join us again after our exciting refurbishment! Kind Regards, Dumbleton Hall Hotel

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay. All staff very friendly. Very clean and comfortable. Enjoyed relaxing by the open fire. Food was very nice.
Stayed 3 nights in Nov 2023
Response from Dumbleton Hall Hotel on 17 Dec 2023
Dear Barbara, Thank you for your feedback, we are glad you enjoyed your stay with us and we hope you will join us again after our exciting refurbishment! Kind Regards, Dumbleton Hall Hotel

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Staff. Lovely stay.
Lovely stay at Dumbleton Hall Hotel. Place oozes style and character. Staff are just wonderful, friendly, efficient, and nothing is too much trouble. Yes maybe the rooms could do with a little tlc, but that almost adds to the charm of the place and the bed was extremely comfortable. Food was good and very reasonably priced – don’t think there was a main course on the menu for over £17.50. Great shame that the Hotel is shutting down soon and the fantastic staff are being made redundant – apparently a “refurbishment” is planned. Just hope the owners don’t lose the very essence of what makes it such a wonderful place to stay at the moment and turn it into some flash spa style establishment. Guess only time will tell.
Stayed 2 nights in Nov 2023
Response from Dumbleton Hall Hotel on 17 Dec 2023
Dear Barbara, Thank you for your feedback, we are glad you enjoyed your stay with us and we hope you will join us again after our exciting refurbishment! Kind Regards, Dumbleton Hall Hotel

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience country living at it's best.
Great property with beautiful grounds and wonderful service. The place is full of character and it was great fun exploring the grounds. Everyone was gracious and kind and we really enjoyed our stay in the Cotswold countryside. We also appreciated the hot breakfast. Highly recommend the place.
Stayed 4 nights in Nov 2023
Response from Dumbleton Reservations Team on 1 Dec 2023
Dear Guest,Thank you very much for your feedback and the time taken to provide this. We are so glad that you enjoyed your stay with us and we very much hope to welcome you to the Hall again after our refurbishment! Kind Regards,Dumbleton Hall Hotel

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
excellent hotel friendly staff . breakfast was lovely ,hotel had a lovely friendly feel
Stayed 3 nights in Nov 2023
Response from Dumbleton Reservations Team on 29 Nov 2023
Dear Phillip,Thank you for your feedback we are glad you enjoyed your stay with us! We hope to welcome you again in the future.Kind Regards,Dumbleton Hall Hotel

6/10 Okay

Julia

Disliked: Staff & service
Country Estate 👍
Really enjoyed our stay. Fabulous building and grounds. Bar service and meals were poor. The young people running those areas need training. So management should take responsibility there. The dinner menu was very limited. Apart from that it was a nice part of our excellent weekend.
Stayed 1 night in Nov 2023
Response from Dumbleton Reservations on 23 Nov 2023
Dear Guest,Thank you very much for your feedback and the time taken to provide this. We have passed on your comments to the management team and will aim to improve these issues. We are glad you enjoyed your stay with us!Kind Regards,Dumbleton Hall Hotel

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Dumbleton Reservations on 14 Nov 2023
Dear Adrian,Thank you very much for your feedback, we are glad you enjoyed your stay with us!Kind Regards,Dumbleton Hall Hotel

10/10 Excellent

Leandro

Stayed 1 night in Nov 2023
Response from Dumbleton Hall Reservations on 13 Nov 2023
Dear guest,Thank you very much for your feedback.All the best,Dumbleton Hall Hotel

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Dumbleton Reservations on 12 Nov 2023
Dear guest,Thank you very much for your feedback!Kind Regards, Dumbleton Hall Hotel

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent staff.
Stayed 1 night in Oct 2023
Response from Dumbleton Hall Reception on 2 Nov 2023
Dear Jan,Thank you very much for your feedback. We are glad you enjoyed your stay with us!Kind Regards,Dumbleton Hall Hotel

10/10 Excellent

Noel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great Stay at Dumbleton Hall Hotel with Family
It was a very nice experience
Stayed 2 nights in Oct 2023
Response from Dumbleton Hall Reception on 2 Nov 2023
Dear Noel,Thank you very much for your feedback, we are glad you enjoyed your stay with us.All the best,Dumbleton Hall Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Back again
Lovely time at Dumbleton again Fantastic grounds in which to walk dogs and relaxed atmosphere about taking beloved pooch!! . Reception staff much friendlier than last stay especially check out this morning. Always a wonderful dinner and good menu. Very efficient staff especially Kate who is awesome.
Stayed 1 night in Oct 2023
Response from Dumbleton Reservations on 9 Oct 2023
Dear guest,Thank you so much for your lovely feedback! We are so glad you (and your four-legged friend) enjoyed your stay! We will pass on your comments to the Reception Team and to our wonderful Restaurant Supervisor Kate. We hope to welcome you again in the near future!Kind Regards,Dumbleton Hall Hotel

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Country house life
Spacious room for a single, with great en-suite. Lovely view and wonderful peaceful grounds to walk in. Good for bird-watching. Lovely breakfast with excellent service.
Stayed 3 nights in Oct 2023
Response from Dumbleton Hall Reservations on 6 Oct 2023
Dear Guest,Thank you very much for your valuable feedback! We are very glad you enjoyed your stay with usKind Regards,Dumbleton Hall Hotel

10/10 Excellent

Jimmy

Stayed 2 nights in Oct 2023
Response from Reservations on 25 Oct 2023
Many thanks for the feedback.

6/10 Okay

Verified traveller

Liked: Cleanliness
Not So Good This Time
Well equipped and spacious room. Lovely view. Good to have a bath. Could not open the windows in either room so no fresh air but was unseasonably warm. Tried to check in three times and successful on the third attempt by asking where staff were. Had a bad drive and and arrived exhausted only to wait for ages behind another couple so gave up and went out to the car to walk the dog. Second and third attempts no one on reception. Very disappointing. Just enough timeAlways asked if been before. Yes, and should have a record of being a regular on the system especially as gave ‘excellent’ for review last stay. Eventually a person appeared. Dinner was excellent and service. Breakfast offers very good choice of extras to the main and I opted for the English Breakfast. Tepid everything and meagre. One small poached egg, barely cooked bacon and hash brown, a few baked beans and few pieces of mushroom. Should have sent it back but don’t like the hassle. Checkout was fine.
Stayed 1 night in Sep 2023
Response from Dumbleton Hall Hotel on 29 Sept 2023
Dear Guest,Thank you very much for your feedback and the time taken to provide this information. We apologise for the lack of staff at the reception desk during your check-in. Sometimes we are called away from the desk to deliver items to rooms, collect paperwork or liaise with the restaurant/kitchen staff so this may have been a case of bad timing but we do apologise for the inconvenience caused to you opon your arrival. We do not have a record or an alert system for regular customers I'm afraid so this would not have flagged up on our system but we do appreciate your feedback on what we can improve on for the future. On this note, I have passed your comments on to our breakfast staff. We hope you choose to stay with us again in the future after our wonderful refurbishment!Kind Regards,Dumbleton Hall Reservations

10/10 Excellent

SHEILA, CRAIG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Dumbleton Hall Reception on 23 Sept 2023
Dear Guest,Thank you very much for your feedbackRegards,Dumbleton Hotel Hall

8/10 Good

Jacqueline

Stayed 1 night in Sep 2023
Response from Dumbleton Hall Reservations Team on 8 Oct 2023
Dear Guest,Thank you very much for your feedback!Kind Regards,Dumbleton Hall Hotel

10/10 Excellent

Ronald L

Liked: Cleanliness, staff & service, property conditions & facilities
Like Downton Abbey, sort of
Fabulous looking place and not badly priced. Not easy to find for us foreigners, but close to Broadway and other Cotswold locations Nice patios with gin and tonics. We had a handicapped room, I think which included a jacuzzi. Unfortunately it was very hot for Britain when we were there and the windows only opened 6 inches. Dining room was so-so. Breakfast fine.
Stayed 3 nights in Sep 2023
Response from Dumbleton Hall Hotel Reservations on 22 Sept 2023
Dear Guest,Thank you very much for your valuable feedback ad the time you took to provide this. We hope to welcome you again soon.Kind Regards,Dumbleton Hall Hotel

10/10 Excellent

Mel

Liked: Property conditions & facilities, room comfort
Great location for dogs and humans 😀
Beautiful house and grounds, very friendly team and great food. Merryn (cocker) loved the house and grounds and everyone very dog friendly. Merryn treated like a VIP very important pup 😀
Stayed 5 nights in Sep 2023
Response from Dumbleton Hall Hotel on 22 Sept 2023
Dear Mel,Thank you very much for your wonderful feedback! We pride ourselves on being dog-friendly and we all absolutely loved Merryn! What a sweetheart! We are glad you enjoyed your stay with us and hope to welcome you back to the hotel in the near future.Kind Regards,Dumbleton Hall Hotel Reservations

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world country charm
Stayed 2 nights in Sep 2023
Response from Dumbleton Hall Reservations on 16 Sept 2023
Dear guest, Thank you very much for your feedback and for taking the time to provide this. We are glad you enjoyed your stay with us. Kind Regards, Dumbleton Hall Reservations

10/10 Excellent

Margaret Elaine

Stayed 1 night in Sep 2023
Response from Dumbleton Hall Reservations on 6 Oct 2023
Dear Margaret,Thank you very much for your feedback!All the best,Dumbleton Hall Hotel

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities, room comfort
Could be wonderful
Positives first. The hotel is set in lovely grounds. The staff are welcoming, hard-working and provide good service. We didn't eat dinner here but the breakfast was good although some better quality bread wouldn't have gone amiss. Negatives. The hotel was bought in 2021 and the current owners have yet to address the peeling wallpaper and scuffed paintwork which would greatly improve first impressions. They also need to purchase some new pillows and pillow protectors.
Stayed 2 nights in Sep 2023
Response from Dumbleton Hall Reservations on 14 Sept 2023
Dear guest, Thank you very much for your feedback and for taking the time to provide this. We are glad you enjoyed your stay with us. Kind Regards, Dumbleton Hall Reservations

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The grounds are superb and the hall looks amazing from the outside. But inside its very dated. Very 1980s. Damaged furniture and dated decore. Needs major renovation. Bedroom was awful. Not even a double bed normal size. Old scratched furniture. Bathroom very basic.
Stayed 1 night in Sep 2023
Response from Dumbleton Hall Reservations on 14 Sept 2023
Dear guest, Thank you very much for your feedback and for taking the time to provide this. We are glad you enjoyed your stay with us. Kind Regards, Dumbleton Hall Reservations

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful England
Really lovely experience with great value for money. Fabulous grounds and gardens. Beautiful village and countryside with spectacular walks. Would certainly come again.
Stayed 1 night in Sep 2023
Response from Dumbleton Hall Reservations on 14 Sept 2023
Dear guest, Thank you very much for your feedback and for taking the time to provide this. We are glad you enjoyed your stay with us. Kind Regards, Dumbleton Hall Reservations

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bob reid wife and 2 dogs stay
amazing experience every staff i met was friendly helpful with a smile on there face to welcome us. although our room needed a little refresh we had a great stay and 2 days was not enough time.will return again!!!
Stayed 2 nights in Sep 2023
Response from Dumbleton Hall Reservations on 14 Sept 2023
Dear guest, Thank you very much for your feedback and for taking the time to provide this. We are glad you enjoyed your stay with us. Kind Regards, Dumbleton Hall Reservations

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old hotel in a quiet rural setting. Excellent staff and super food. You even get a hot plate for your cooked breakfast!
Stayed 3 nights in Aug 2023
Response from Dumbleton Hall Reservations on 14 Sept 2023
Dear guest, Thank you very much for your feedback and for taking the time to provide this. We are glad you enjoyed your stay with us. Kind Regards, Dumbleton Hall Reservations

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Dumbleton Reservations on 30 Aug 2023
Thankyou for leaving your review we hope to see you stay with us soon.

10/10 Excellent

Malcolm

Stayed 1 night in Aug 2023
Response from Dumbleton Reservations on 30 Aug 2023
Thankyou for leaving your review we hope to see you stay with us soon.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent staff, particularly the lady in charge of breakfast she was very efficient! Lovely grounds, beautiful setting, lovely food. Will return
Stayed 2 nights in Aug 2023
Response from Dumbleton Reservations Team on 25 Aug 2023
Many thanks for taking the time to provide feedback, we are glad that you enjoyed your stay, and we look forward to welcoming you back to the hotel in the future.

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting of this property is stunning. The staff, particularly the breakfast crew, were friendly and charming, thoughtful and kind. I would not hesitate to stay here again, though with more time for exploring the grounds.
Stayed 1 night in Aug 2023
Response from Dumbleton Reservations Team on 25 Aug 2023
Many thanks for taking the time to provide feedback, we are glad that you enjoyed your stay, and we look forward to welcoming you back to the hotel in the future.

6/10 Okay

Alastair

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Great location. Great property. But not making the most of it. Just lacking detail in all areas
Stayed 1 night in Aug 2023
Response from Dumbleton Reservations Team on 25 Aug 2023
Many thanks for taking the time to provide feedback, we are glad that you enjoyed your stay, and we look forward to welcoming you back to the hotel in the future.

10/10 Excellent

Philip

Travelled with partner
Liked: Amenities
Magnificent historic building set in wonderful countryside. Our 2nd floor superior room was perfectly adequate with great views. Restaurant evening meal was excellent with good service. Breakfast very good. Grounds were lovely with many rare & majestic trees. All added up to a most enjoyable visit.
Stayed 1 night in Aug 2023
Response from Dumbleton Reservations Team on 25 Aug 2023
Many thanks for taking the time to provide feedback, we are glad that you enjoyed your stay, and we look forward to welcoming you back to the hotel in the future.

4/10 Poor

Andrea, Sarasota

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Beautiful grounds and well kept gardens which is great for families and dogs but inside is very tired, much if need of a complete renovation which I understand will happen. Average to poor customer service, poor welcome at reception desk, no housekeeping in rooms - if it was on request we were not told. Breakfast average - disappointed to see a surcharge for salmon when rate advertises breakfast included. Cannot recommend - suggest waiting until renovations are complete.
Stayed 2 nights in Aug 2023
Response from Dumbleton on 20 Aug 2023
Thankyou for your review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel in a beautiful location, lovely clean spacious room with a tasty breakfast included. Would definitely stay again.
Stayed 1 night in Aug 2023
Response from Dumbleton Hall Reservations on 16 Aug 2023
Thank you very much for your feedback and for taking the time to provide this. We are glad you enjoyed your stay with us. Kind Regards, Dumbleton Hall Reservations

8/10 Good

sunil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel for the price we paid in weekdays in Aug 2023 !, wldnt believe the price given everything else around us has gone high. Thanks Dumbleton Hotel , we will visit again.
Stayed 1 night in Aug 2023
Response from Dumbleton Hall Reservations on 16 Aug 2023
Thank you very much for your feedback and for taking the time to provide this. We are glad you enjoyed your stay with us. Kind Regards, Dumbleton Hall Reservations

8/10 Good

Carla

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Nice and quiet property but we booked a superior room and it had cobwebs, carpet stains, stains in ceiling from rain, ratty curtains, no complimentary toiletries which it was supposed to have. Beds and pillows were rock hard, travelled with husband and son and although quiet it was hard to get comfortable, there were holes in walks and ripped wallpaper in common areas, place needs some care and attention and a serious facelift
Stayed 2 nights in Aug 2023
Response from Dumbleton Hall Reservations on 16 Aug 2023
Thank you very much for your feedback and for taking the time to provide this. We are glad you enjoyed your stay with us. Kind Regards, Dumbleton Hall Reservations

8/10 Good

Simon

Liked: Cleanliness, staff & service
Beautiful setting and surroundings. Very peaceful. Lovely charm & staff were great. Recommend.
Stayed 1 night in Aug 2023
Response from Dumbleton Hall Reservations on 8 Aug 2023
Thank you very much for your feedback and for taking the time to provide this. We are glad you enjoyed your stay with us. Kind Regards, Dumbleton Hall Reservations

8/10 Good

Allan

Liked: Cleanliness, staff & service
Old house hotels
I love staying at this type of hotel, but you have to accept them for what they are...... old buildings that would cost millions to make perfect.
Stayed 1 night in Jul 2023
Response from , Dumbleton Hall Reservations on 3 Aug 2023
Thank you very much for your feedback and for taking the time to provide this. We are glad you enjoyed your stay with us. Kind Regards, Dumbleton Hall Reservations

8/10 Good

Philip

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Dumbleton Hall Reservations on 3 Aug 2023
Thank you very much for your feedback and for taking the time to provide this. We are glad you enjoyed your stay with us. Kind Regards

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was just right for our needs. Look forward to visiting again next year when it has been refurbished.
Stayed 1 night in Jul 2023
Response from Dumbleton Hall Reservations on 30 Jul 2023
Thank you very much for your feedback and for taking the time to provide this. We are glad you enjoyed your stay with us. Kind Regards, Dumbleton Hall Reservations

10/10 Excellent

Peter

Stayed 1 night in Jul 2023
Response from Dumbleton Hall on 17 Aug 2023
Dear Guest, many thanks for your review.

10/10 Excellent

Gloria

Stayed 2 nights in Jul 2023
Response from Dumbleton Reservations Team on 23 Jul 2023
Many thanks for taking the time to provide feedback, we are glad that you enjoyed your stay, and we look forward to welcoming you back to the hotel in the future. Kind Regards Dumbleton Reservations Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very pleasant stay at the hotel. Loved all the sheep. Sadly we learned that they had lost the pair of black swans that we had interacted with 11 years ago.
Stayed 1 night in Jul 2023
Response from Dumbleton Reservations Team on 22 Jul 2023
Many thanks for taking the time to provide feedback, we are glad that you enjoyed your stay, and we look forward to welcoming you back to the hotel in the future. Kind Regards Dumbleton Reservations Team

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very professional, knowledgeable and courteous. Location and hotel are outstanding
Stayed 1 night in Jul 2023
Response from Dumbleton Reservations Team on 14 Jul 2023
Many thanks for taking the time to provide feedback, we are glad that you enjoyed your stay, and we look forward to welcoming you back to the hotel in the future.

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Dumbleton Reservations Team on 14 Jul 2023
Many thanks for taking the time to provide feedback, we are glad that you enjoyed your stay, and we look forward to welcoming you back to the hotel in the future. Kind Regards

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Best service I have encountered recently
Wonderful location staff were some of the friendliest I have come across. Value for money was high considering the age of the place and its recent transition into a hotel. Great gardens and one hour circular walk.
Stayed 1 night in Jul 2023
Response from Dumbleton Hall Reservations on 6 Jul 2023
Dear John,Thank you very much for your wonderful feedback, We are very glad you enjoyed your stay with usKind Regards,Dumbleton Hall Hotel

8/10 Good

Jeanette

Travelled with family
Liked: Cleanliness, staff & service
Stunning Building and grounds
Stayed 1 night in Jul 2023
Response from Dumbleton Hall Reservations on 6 Jul 2023
Thank you for your great feedback!Kind Regards,DHH

8/10 Good

Christopher

Stayed 1 night in Jun 2023
Response from Dumbleton Reservations on 6 Jul 2023
Dear Christopher,Thank you for your feedbackDHH

10/10 Excellent

minyoung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Dumbleton Hall Reception on 22 Jun 2023
Dear Guest,Thank you very much for your feedbackKind Regards,Dumbleton Hall Hotel