Indoor pool, pool loungers

Reviews of Chalet des Neiges Cime des Arcs

4 out of 5
Chalet des Neiges Cime des Arcs
Arc 2000, Les Arcs, Bourg-Saint-Maurice, Savoie

Reviews

8.8

Excellent

Rating 10 - Excellent. 13 out of 22 reviews" "
Rating 8 - Good. 6 out of 22 reviews" "
Rating 6 - Okay. 2 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Love it here
Great location, great hotel and facilities.
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent ski in ski out apartments
excellent apartments - fantastic position in Arc2000 for very easy ski in/ski out access to the slopes(about the best in Arc 2000), and a great view over the savoy restaurant to the pistes. Reception staff were superb. Plenty of space in the one bedroom apartment for two people; excellent bread delivery in the morning, really good pool/sauna/hammam, and spacious ski locker with warm air boot dryers. Highly recommend Arc2000, especially late season. Very easy to get around the whole of Les Arcs and avoid slush lower down at 1800/1600 later in the day.
Stayed 14 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty, outdated hotel
A terrible, dirty, oudated hotel. Furnitures are old, dirt is all over the hotel and the room. Not sure who gave this hotel 4 stars but it was probably done a long time ago. This was the worse hotel I ever stayed at, there are much better hotels in Les Arcs, worth paying a bit more and enjoy the stay
Stayed 5 nights in Aug 2018

10/10 Excellent

Hazleen, Leicester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel right in front of the chairlift.
We really enjoyed our stay here. We loved the daily fresh bread delivery, the spa and the staff. We met many other travellers who keep returning here yearly. I believe we might just join the club.
Stayed 7 nights in Jan 2018

6/10 Okay

steven

Liked: Staff & service
Not worth the money
At e354 a night (nearly e2500) for a week, we were shocked that they didn't send a housekeeper in one to the small apartment. Reading the small print now, i see that 'housekeeping is available for a supplement'. I am a gold member of hotels.com and stay 50+ nights a year in hotels and have never had to pay for housekeeping. To add insult to the situation, they ask you to clean the hotel suite at the end of the stay, otherwise you have to pay e60+. Even if you opt for the cleaning service, you still have to strip the beds. Insane. Internet didn't work either. Furniture was scruffy (dining table and chairs in worn condition). The hotel would be fine at half the price. There was a horrible stain on the bunk room floor. Staff at front desk friendly, but its just not worth the money. Disappointing.
Stayed 7 nights in Dec 2017
Response from Sales Manager on 31 Jan 2018
Dear Steven, Thank you so much for your comment and just to clarify, our residence is not an Hotel with all the services that you can expect, it's clearly explain in the description that we offer only self catered apartments. Maybe you have been badly informed and we are really sorry about that. For your next stay in les Arcs 2000 we can recommend the hotel Taj-I Mah***** where you will find all the services. Best regards,

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Comfortable, well equipped and attractive apartment. Unbeatable views of Mont Blanc. Plenty of activities, even outside the ski season, including mountain biking, walking, mini golf, trampolines, tennis etc. Friendly and welcoming staff and a pleasant indoor pool. Highly recommended.
Stayed 3 nights in Aug 2017
Dear Nicholas, Thank you very much for your positive feedback. We are glad to know that you have spent a nice stay with us in Arc 2000 and we hope to have the pleasure to welcome you again in the future, in one of our residences Chalet des Neiges. Kind regards, Frédérique Booking department

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Fantastic reception staff who couldn't have been more helpful.

10/10 Excellent

Lynne, Huntly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect appartment for 2!
Great stay in this apartment. Perfect size for 2 people, ample storage and great balcony. Boot room was heated and dried everything including gloves. Location to ski school, restaurants and shop ideal. Prefect also for getting off Ben's Bus (take the lift). Pool area nice and warm. Didn't use the fitness or sauna but they looked fine. Will def be back!

6/10 Okay

Kevin

Liked: Room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

gisele

Travelled with family
Liked: Cleanliness, room comfort
Séjour été
Nous avons logé dans un appartement pour 4 très agréable et propre. L établissement est bien situé au centre de la station près des départs de redonnés. Petite piscine intérieure bienvenue en fin de journée (un peu froide pour moi !)
Stayed 4 nights in Aug 2023

10/10 Excellent

Alexandre

Liked: Cleanliness, room comfort
Stayed 6 nights in Aug 2021

8/10 Good

aniece maite

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Aug 2020

10/10 Excellent

Cyril

Travelled with family
Liked: Cleanliness, room comfort
Ets pres des piste. Agreable et confortable. Dans l ensemble propre. On a passé un tres bon sejour.
Stayed 8 nights in Aug 2020
Response from Alaijah on 19 Aug 2020
Bonjour Cyril, merci beaucoup pour votre message. Nous sommes ravis d'apprendre que votre séjour au sein de notre résidence s'est bien déroulée. Nous espérons avoir le plaisir de vous accueillir pour un prochain séjour.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good area
It was as expected very good
Stayed 6 nights in Jul 2019
Response from Frédérique on 27 Aug 2019
Dear Niels, Thank you very much for your feedback. We hope to have the pleasure to welcome you again in the future. Kind regards, The booking department

10/10 Excellent

Aurelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel établissement et personnel charmant et attentif
Stayed 7 nights in Mar 2019

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk skidåkning med härligt boende
Det var bra på alla sätt, fantastisk skidåkning, bästa läge, 15 meter till liften, bra faciliteter inom gångavstånd.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Super Lage, sehr gemütlich und Pool ist ein Plus.
Stayed 7 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Ski vacation
Hotel i on a fantastic location and service is excellent. On the downside - hotel is a bit worn. Old furniture, doors squeaky, beds a bit hard. - we had an apartment for 4-6 people but the ski locker only had place for 4 ski boots. All in all though we had a fantastic vacation and would come back.

8/10 Good

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Au pied des pistes (et du télésiège) avec piscine
Petite piscine étroite et prise d'assaut à partir de 17h, mais néanmoins très très appréciable ! Au pied des pistes. Tous commerces et restaurants à proximité. A 200 mètres du Club Pioupiou, juste en face de la garderie des bébés. Prêt gratuit de matériel (lit bb, chaise bb, équipement à raclette...) Billard (payant) dans le hall. Seul point noir : le wifi qui marche très très mal de 17h à 22h.

10/10 Excellent

François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Luc, Lucky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quelle belle semaine
Hotel idéalement situé au pied des pistes. Appartement spacieux et comportant de nombreux espaces de rangement. L'Hotel dispose d'un parking en sous sol ainsi que d'un local a skis chauffé, très apréciable. un service de livraison de pain journalié est également à disposition mais un dépot de pain est disponible dans le même bâtiment. Bref notre séjour fut très agréable et nous recommanderions très certainenment ce réseau d'apprtement à nos amis.