I rate the hotel as good. It worked for our needs was comfortable and clean. The continental breakfast left some to be desired. There was not daily service like housekeeping, restocking towels or soap. I did have to ask for those but the staff was quick and attentive. The only problem we had with our stay here was with Expedia itself. The hotel was not expecting us, we were very lucky that they had an available room at the hotel or we would have been looking for another room in a very full city. So far, Expedia has done nothing to try and get back to me about this terrible service. I have emailed them, hashtagged them on Facebook and Twitter, waited on hold 12 minutes with no response. I will not be using Expedia again because of this.
We had a great check-in experience and were advised of all the interesting history and facilities. Wish we could have stayed longer than one night. We especially loved the out door fire pits located throughout the lovely grounds - even in the rain! A lite snack in their Tiki Bar - loved the decor! We had a very nice breakfast in their on-site Tavern. We wanted to watch a movie in the remodeled gymnasium, but we had made other arrangements. Lots of fun! Especially loved the art displayed everywhere. The bedrooms were very roomy and exceptionally clean. We will return again when we have more time.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.