Property entrance

Reviews of The Verb Hotel

3.5 out of 5
The Verb Hotel
1271 Boylston St, Boston, MA

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1267 out of 1481 reviews" "
Rating 8 - Good. 158 out of 1481 reviews" "
Rating 6 - Okay. 36 out of 1481 reviews" "
Rating 4 - Poor. 15 out of 1481 reviews" "
Rating 2 - Terrible. 5 out of 1481 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Fun vibe good place to stay for a concert.
Stayed 1 night in Feb 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were fantastic. The upgrade may influence my feelings but this is a great hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is legit and has its own vibe. Stayed in the James Brown backstage trailer. Will be rebooking for my next Boston trip.
Stayed 1 night in Mar 2024

10/10 Excellent

Trinny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Claudia was amazing! The stay was great and the pool omg!
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very cool hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kia gave us an amazing valet experience. Checking in was a breeze. Loved everything.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to have access to everything Fenway has to offer this place is great
Stayed 1 night in Mar 2024

10/10 Excellent

Heather, Stratham

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking is limited and expensive-not part of the hotel cost
Stayed 1 night in Mar 2024

10/10 Excellent

Jaclyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my goodness!!! I can’t believe the backstage trailers have been there for two years and I never heard of it! We had an amazing experience and if you are thinking about splurging on a unique hotel experience this is the one! It was my 34th birthday and they took care of every detail, we truly felt VIP. They even wrote “Happy Birthday Jaclyn” on the big marquee outside on Boylston st. Quality everything. The bed was ridiculously comfortable I felt like I was sleeping on a cloud. The waterfall shower was unexpected. There were full size gourmet snacks, two local craft beers, water and carbonated water all included in the room cost. They also had three hotel beanie hats, which my boyfriend loved, also included! Each trailer had a different theme after a musician, we had the Tom Petty trailer. I’d love to know what the rest were. They have one of Tom Hanks old movie set trailers, but I’m not sure if you can stay in that one. Our trailer was blue, and affectionately named the “Blue Louie.” The area was equipped with yard games like ladder ball, bean bag toss etc. Not to mention the insane view of Fenway, the stadium is legit right above your head. We didn’t take advantage of the year round outdoor pool, heated to 95 degrees, but we felt the water and if we had more time would have definitely gone swimming! The staff we encountered were super friendly, attentive and accommodating. Especially Morgan who helped us immensely with a traveling issue. We absolutely would return!
Stayed 1 night in Mar 2024

10/10 Excellent

Rosemary, Fall River

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute hotel! Close to Fenway and the House of Blues. The restaurant on site has good food and excellent drinks!
Stayed 1 night in Mar 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms, friendly staff, cool atmosphere
Stayed 1 night in Mar 2024

10/10 Excellent

corrado

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prooerty was unique and awesome. Our first time staying here and already looking forward to our next trip
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Myah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for Fenway, House of Blues or MGM. Staff were super nice and helpful. Love the record players in the rooms. Highly recommend!
Stayed 1 night in Mar 2024

10/10 Excellent

Niwde, Charlotte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for a concert at MGM Music Hall at Fenway - walking distance to the concert, unique accommodation, friendly staff and breakfast included. I would stay again for sure
Stayed 1 night in Mar 2024

10/10 Excellent

Kestrel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will totally be back. Super clean, amazing staff, great record selection!!
Stayed 1 night in Mar 2024

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place to stay! Staff was amazing - friendly, helpful, informative. Would definitely go back!
Stayed 1 night in Mar 2024

10/10 Excellent

Antony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and experience. VIP trailer was a fun and different way to stay the night in Boston. Staff was also super friendly and helpful. Will definitely be back
Stayed 1 night in Mar 2024

10/10 Excellent

Christine, West Chesterfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great hospitality and vibe at The Verb.
Stayed 1 night in Mar 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very unique hotel. Like a rock n roll museum. Staff was amazing and friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

THERESA

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Unique musical theme, like a museum. No elevator but staff is very helpful. Overnight parking a little pricey
Stayed 1 night in Mar 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay before a concert. The music theme and atmosphere is spot on. Love the mid century modern decor and the record player in every room. We will stay again for sure.
Stayed 1 night in Mar 2024

10/10 Excellent

Dana

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location awesome hotel And very friendly staff
Stayed 1 night in Mar 2024
Response from Mackenzie Rose - Assistant Front Office Manager on 16 Mar 2024
Thank you for your feedback, Dana. Rock On!

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were outstanding.
Stayed 1 night in Feb 2024
Response from Mackenzie Rose - Assistant Front Office Manager on 16 Mar 2024
Thank you for your feedback, Donna. Rock On!

10/10 Excellent

Cheryl

Stayed 3 nights in Feb 2024

8/10 Good

Kok Siang

Liked: Cleanliness, staff & service, property conditions & facilities
Mckinzie ,their customer service person was super helpful n friendly
Stayed 8 nights in Feb 2024
Response from Mackenzie Rose - Assistant Front Office Manager on 16 Mar 2024
Thank you for your feedback, Kok Siang. Rock On!

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a very fun atmosphere! We felt comfortable right away. The breakfast buffet was great. The entire staff were cheerful and very helpful!
Stayed 2 nights in Feb 2024
Response from Mackenzie Rose - Assistant Front Office Manager on 16 Mar 2024
Thank you for your feedback, Nancy. Rock On!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
I just love this place. The rooms are cool and different and the staff and customer service here are top notch. The little restaurant/bar attached is also a great time. Will definitely be back again
Stayed 1 night in Feb 2024
Response from Mackenzie Rose - Assistant Front Office Manager on 1 Mar 2024
Thank you for your feedback, Melissa! Rock On!

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Leah, Holden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, terrific location, LOVED the record library and rock n roll - music theme. On - site restaurant offers room service and it was quick, and yummy.
Stayed 1 night in Feb 2024
Response from Mackenzie Rose - Assistant Front Office Manager on 1 Mar 2024
Thank you for your feedback, Leah! Rock On!

10/10 Excellent

Kevin, Oak Park

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it - that is all
Stayed 1 night in Feb 2024
Response from Mackenzie Rose - Assistant Front Office Manager on 1 Mar 2024
Thank you for your feedback, Kevin! Rock On!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is like no other. Great experience. You are set up with an awesome turntable and speaker. You pick up vinyl records from bins in the lobby and go back to your room and play them. They have the best staff including those who serve breakfast because they have fun at their job. And it is a block from Fenway Park. They also have an all-weather outdoor pool.
Stayed 1 night in Feb 2024
Response from Mackenzie Rose - Assistant Front Office Manager on 29 Feb 2024
Thank you for your feedback, Charles! Rock On!

10/10 Excellent

William M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is unique. It is by a river that you may swim in and the water is hot and relaxing. There are also 3 swimming pools: hot, tepid and cool. There are all sorts of activities including zip lining over a river canyon, whitewater tubing, hiking and trail biking. The food is great and reasonable in price. The staff was especially nice and friendly. Our unit was very clean and the service was great.
Stayed 3 nights in Jan 2024
Response from Mackenzie Rose - Assistant Front Office Manager on 29 Feb 2024
Thank you for your feedback, William. Rock On!

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, friendly staff, and terrific memorabilia!
Stayed 2 nights in Feb 2024
Response from Assistant Front Office Manager on 29 Feb 2024
Thank you for your feedback, Amy! Rock On!

10/10 Excellent

Annahid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay every year! Great experience!
Stayed 1 night in Feb 2024
Response from Mackenzie Rose - Assistant Front Office Manager on 29 Feb 2024
Thank you for your feedback, Annahid! Rock On!Mackenzie Rose - Assistant Front Office Manager

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambiance was impeccable.
Stayed 1 night in Feb 2024
Response from Mackenzie Rose - Assistant Front Office Manager on 29 Feb 2024
Thank you for your feedback, Brian! Rock On!

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mackenzie Rose - Assistant Front Office Manager on 29 Feb 2024
Thank you for your feedback, Josephine! Rock On!

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Decor was amazing staff nice
Stayed 1 night in Feb 2024
Response from Mackenzie Rose - Front Desk Supervisor on 18 Feb 2024
Thank you for your feedback, Katrina. Rock On!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

George

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Dana Farber easy access
Stayed 1 night in Feb 2024
Response from Mackenzie Rose - Front Desk Supervisor on 18 Feb 2024
Thank you for your feedback, George. Rock On!

10/10 Excellent

Othniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Mary-Lane, South Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots a records to play, close to where we wanted to be
Stayed 1 night in Feb 2024
Response from Mackenzie Rose - Front Desk Supervisor on 18 Feb 2024
Thank you for your feedback, Mary-Lane. Rock On!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

David

Stayed 1 night in Feb 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mackenzie Rose - Front Desk Supervisor on 18 Feb 2024
Thank you for your feedback, Katie! Rock On!

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, super cool hotel!
Stayed 1 night in Feb 2024
Response from Mackenzie Rose - Front Desk Supervisor on 18 Feb 2024
Thank you for your feedback, Amy! Rock On!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Gabriela on 9 Feb 2024
Thank you for your 5 star review Elijah! We could not be happier that you enjoyed your stay and look forward to the next one! Please let us know next time you are in Boston!