- Liked: Cleanliness, property conditions & facilities
- Disliked: Staff & service
The hotel is fine. Nothing special. The service was noy bad but just sort of... blah.
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In the suburbs and near a train station, Crowne Plaza Boston - Newton is in an area with good shopping. Kendall Square and Kenmore Square are notable landmarks, and some of the area's activities can be experienced at Black Falcon Cruise Terminal and Boston Harbor. New England Aquarium and Franklin Park Zoo are not to be missed.
The hotel is fine. Nothing special. The service was noy bad but just sort of... blah.
room with two queen beds we booked was not available, we were given a room with one bed and offered a cot. Cot was delivered to the room with no pillows, staff said none were available. Complained to front desk, pillows eventually provided. Staff, though fairly responsive, was not very nice about it.
The property was under renovation. Not as loud as everyone said.